Regional Manager Child & Family Services

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Open until filled

Location: Yellowknife

Department: Northwest Territories HSSA

Job Code: 16284

Wage: See "Salary Information" below.

Job: Full-Time

Term: Regular

Job Description: View full job description

About the Job

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.



Job Information

Reporting directly to the Yellowknife Region COO, will work closely with their COO and with the NTHSSA Territorial Manager supporting this program area, to ensure that client and family needs are being supported and addressed within their regional catchment area; and to identify and address program challenges and opportunities for improvement, establish program objectives for the region, and to report on and contribute to the evaluation of the effectiveness and efficiency of the program delivery in the region. They will also contribute to the development of the program area across the territory through their participation on cross-territory initiatives and projects.

This position is located in the Yellowknife region and the RMCFS is responsible for the overall daily management of Yellowknife Region child and family services, an annual operating budget of $5,7000,000.00 (5.7 Million), and a staffing group of thirty-six (36) staff. The RMCFS provides support and operational direction to a multi-disciplinary work force and through recruitment and retention efforts ensures adequate staffing for the provision of safe, professionally competent, and culturally-appropriate services to clients in the Yellowknife Region communities. The RMCFS is accountable for critical decisions affecting various aspect of people’s lives from birth to adulthood (including transitional age youth). The RMCFS is responsible for recruiting and hiring and managing skilled workforce. The TMCFS is responsible and accountable for ensuring the wide range of services provided by Community Social Workers meets the needs of client groups and the public in accordance with the appropriate legislation, regulations, standards, and policies.

The decisions and recommendations made by the RMCFS may have a direct impact on the effectiveness and efficiency of human resources, program and service delivery, and financial budgets. This requires effective research, analyzing, and problem solving to be facilitated to ensure decisions align with the NTHSSA’s practices as well as best practice guidelines, and to ensure effective use of funding.

Typically, the above qualifications would be attained by:

A Bachelor's degree in social work, a minimum of five (5) years direct experience as a child and family services social worker, combined with a minimum of five (5) years of direct experience managing child and family services programs.

Completion of a Master in Social Work and/or a Management Program would be an asset.

Must meet GNWT Professional Registered Social Worker Requirement. Must be eligible for appointment as a Child Protection Worker.

More Information


Equivalent combinations of education and experience will be considered.

Salary Information

Salary for this position is currently Under Review.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check if they are contacted for an interview.  Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.


Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Job Opening Information

Job Opening ID # 16284      



GNWT Inquiries

Inquiries Only:

Management and Recruitment Services
Department of Finance
Government of the Northwest Territories
Yellowknife Centre 5th Floor  
P.O. Box 1320, Yellowknife NT X1A 2L9
Fax: (867) 873-0445