Certified French Medical Interpreter
Closing date: Feb 22, 2019
Department: NTHSSA SRH Official Languages
Job Code: 16492
Salary: $76,011 - $90,753
Job Description: View full job description
About the Job
The Northwest Territories Health and Social Services Authority –Stanton Territorial Hospital (NTHSSA) is offering challenging nursing work and work life balance. Stanton Territorial Hospital (STH) is a 100 in-patient bed accredited facility, located in Yellowknife Northwest Territories (NWT). This is an exciting time to work at Stanton as the hospital is undergoing major redevelopment with a new $350 million facility being built with operations scheduled to transition into the new facility in 2019, for more information on the redevelopment visit www.stantonrenewal.ca. STH is the referral center for approximately 43,000 NWT residents and 5,900 residents from the Kitikmeot Region of Nunavut. STH provides health care services to adults and children on an inpatient/outpatient and outreach basis in order to restore health with dignity. STH maintains a tobacco free environment within the building and throughout the property, recognizing the health hazards associated with tobacco in the workplace, both to smokers and non-smokers alike. Therefore, Stanton maintains a tobacco free environment within the building and throughout the property.
Territorial Hospital is the referral center for approximately 43,000 NWT residents and 5,900 residents from the Kitikmeot Region of Nunavut. Stanton Territorial Hospital provides health care services to adults and children on an inpatient/outpatient and outreach basis in order to restore health with dignity. Stanton Territorial Hospital maintains a tobacco free environment within the building and throughout the property, recognizing the health hazards associated with tobacco in the workplace, both to smokers and non-smokers alike. As well, Stanton Territorial Hospital is a scent-free environment.
Reporting to the Manager, Medicine & Outpatient Care and working in collaboration with the Manager of Official Languages at the Department of Health and Social Services (DHSS) and all French Language Services Coordinators throughout the NTHSSA-Regions, the Certified French Medical Interpreter coordinates French interpretation services for patients and clients of Stanton Territorial Hospital, while remotely coordinating the provision of over-the-phone interpretation services, telehealth interpretation services, third-party interpretation services, and French language facilitation. This may include procuring, coordinating, and managing contracted services if required to meet demand. The incumbent will also be expected to develop and support the delivery of medical terminology workshops for health and social services providers throughout the Health and Social Services System.
The provision of professional interpretation services has immediate and direct impacts on patients’ treatments. Interpreters help clinical staff to determine the patients/clients’ condition, ensure they understand treatments and medical instructions as well as procedures and results. This position plays a key role in the provision of quality service by assuring the provision of certified medical interpretation services and by building bridges with French speaking patients/clients.
The work performed by the incumbent will be in accordance with the Official Languages Act and Regulations, the GNWT Strategic Plan on French Language Communications and Services, the GNWT Standards for French Communications and Services and the Department of Health and Social Services French Language Communications and Services Operating Plan well as the NTHSSA’s mission and values. The Certified French Medical Interpreter will also work with other medical interpreters and language facilitators to develop best practices.
KNOWLEDGE, SKILLS AND ABILITIES
• Advanced level of spoken and written bilingualism (French/English)
• Demonstrated verbal and written communication skills in both English and French.
• Knowledge of interpretation practices in high risk, high stress settings.
• Knowledge of medical terminology and areas of medical specialization.
• Knowledge and understanding of the role and responsibilities of health and social services providers along with the services provided.
• Knowledge and understanding of diverse francophone cultures.
• Ability to interact well with other health care professionals, all levels of staff, and patients and families.
• Knowledge of social services terminology.
• Ability to work with others to inform patients and their families (where applicable) on services and care options.
• Demonstrated customer service skills and client-focused orientation.
• High degree of tact, diplomacy and discretion.
• Demonstrated computer skills, including the ability to work with a wide range of computer applications including Microsoft Office.
• Facilitation and presentation skills.
• Ability to meet deadlines and respond effectively to frequently changing deadlines.
• Ability to interpret with accuracy and great attention to detail, in stressful situations.
• Demonstrated ability to communicate effectively to a variety of audiences with varying levels of background knowledge and education.
Typically, the above qualifications would be attained by:
Diploma/Degree in health/allied health profession with a diploma, degree or certification in French/English interpretation program.
Diploma from a recognized and certified French/English Interpreter program, or equivalent training along with 2 years related experience in a health care setting.
Transfer Assignments may be considered.
The salary range for this position is from $38.98 per hour to $46.54 per hour (approximately $76,011 - $90,763 per annum) plus an annual Northern Allowance of $3,450
Equivalent combinations of education and experience will be considered.
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Criminal Records Check
Candidates must provide a satisfactory vulnerable sector check if they are contacted for an interview. Failure to provide a satisfactory check may deem you disqualified from the competition.
Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Job Opening Information
Job Opening ID # 16492
Closing Date: February 22, 2019- 23:59, Mountain Standard Time
Management and Recruitment Services
Department of Finance
Government of the Northwest Territories
Yellowknife Centre 5th Floor
P.O. Box 1320, Yellowknife NT X1A 2L9
Fax: (867) 873-0445