Senior Systems Analyst
The Department of Finance has the mandate to provide leadership and direction to the public service in all areas of finance and human resource management. This mandate includes negotiating major financial arrangements with the federal government, providing analysis and advice to the Financial Management Board, and ensuring that financial and information resources are managed effectively, efficiently and economically. This mandate also includes the recruitment and retention of a competent public service that is representative of the people it serves and the development of programs and services that effectively serve the human resource needs of the public service.
The Senior Systems Analyst plays a key role in solution analysis and design in projects and initiatives that result in new, enhanced or improved products or services to meet the changing needs of clients. The position also provides critical operational support by monitoring and managing the line of business applications, websites and related services for a portfolio of client departments, ensuring the availability, reliability and overall performance of these offerings, within agreed upon service levels and standards.
Located in Yellowknife and reporting to the Manager, Technical Services, the Senior Systems Analyst undertakes the definition, analysis, planning, measurement, maintenance and improvement of all aspects of the availability of services. The overall control and management of service availability is to ensure that the level of service delivered in all services matches or exceeds the current and future agreed needs of the businesses, in a cost effective manner.
KNOWLEDGE, SKILLS AND ABILITIES:
• Expert knowledge of system analysis and design processes and practices;
• Expert knowledge of server environments, platform software and their tuning and optimization;
• Knowledge of IT service management concepts such as those described in the IT Infrastructure Library (ITIL) Control Objects for IT (CoBIT), Dev/Ops and lean IT;
• Knowledge of Project Management practices such as those described in the Project Management Body of Knowledge (PMBOK);
• Knowledge of Business Analysis practices such as those defined by the International Institute of Business Analysis (IIBM) Business Analysis Body of Knowledge (BABOK Guide);
• Knowledge of the software development lifecycle, as well as the various methodologies including predictive (plan-driven) approaches or adaptive (iterative/agile);
• Ability to write and maintain technical documentation including system documentation, technical specifications, user guides and plans;
• Ability to implement standard operational management tools and processes;
• Knowledge of ITSM tools including incident management, problem management, and configuration management tools;
• Ability to assess and evaluate risks and impacts within IT systems and solutions;
• Ability to maintain an awareness of developments in the industry;
• Excellent verbal, written and presentation skills,
• Ability to communicate complex technical concepts through easy to understand information;
• Sound generic domain and specialist knowledge necessary to perform effectively within the organization;
• Working understanding of the wider business context;
• Ability to take action to develop own knowledge;
• Ability to contribute fully to the work of teams; appreciates how own role relates to other roles and to the business of the ISSS or client.
Typically, the above qualifications would be attained by:
Completion of an undergraduate degree in computer science, management information systems or business with 4 or more years of directly relevant and progressive experience operating and maintaining information systems environments.
Management and Recruitment Services
Department of Finance
Government of the Northwest Territories
Yellowknife Centre 5th Floor
P.O. Box 1320, Yellowknife NT X1A 2L9
Fax: (867) 873-0445
Equivalent combinations of education and experience will be considered.
The salary for this position starts at $50.95 per hour (approximately $99,352 per annum) plus an annual Northern Allowance of $3,700.
This job opening is for a Non-Traditional Occupations. Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Criminal Records Check
Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Job Opening Information
Job Opening ID #17729
Closing Date: November 22, 2019 - 23:59, Mountain Time