The Government of the Northwest Territories is focused on responding to the Public Health Emergency related to COVID 19. As a result, recruitment activities will be focused on ensuring that critical positions are staffed including, but not limited to positions in the health care sector and other essential areas. Please note, as a result of this change, you may experience slight delays in service. We thank you for your patience.

Resident Care Aide

Job Summary

Location: Norman Wells
Department: Northwest Territories Health and Social Services Authority
Job ID: 18528
Salary: $64,740 - $77,318
Employment Type: Full-Time, Regular
Closing Date: Open until filled

Department Information

The Northwest Territorial Health and Social Services Authority (NTHSSA) works under the direction of the Minister of Health and Social Services, in partnership with the Deputy Minister, Health and Social Services and the Health and Social Services regions, to support the health and wellbeing of people across the Northwest Territories through planning, development, deliver, evaluation and reporting on program and service delivery. 

NTHSSA is committed to the development and provision of quality services in such a way as to make the best use of public resources, ensure the sustainability of the system, focus on client safety and best practices and promote positive health and social outcomes. NTHSSA strives to continually improve the health and social service system to ensure best health, best care, and a better future for the people of the NWT.

Our mission is to work with people to optimize wellbeing through the provision of collaborative and culturally appropriate health and social services.

Job Information

Resident Care Aides provide 24-hour culturally sensitive care to residents of the 18 bed LTC facility. During every shift there is a minimum of one RN and one RCA on duty to provide that care. The incumbent reports directly to the Nursing Clinical Care Coordinator and is under the direct supervision of an LPN Team Leader at all times. The RCA role is required to work a rotation of shifts: days, evening and nights where by an LPN will take a lead role in the provision of care and the incumbent will report to the RN during these shifts. The incumbent is one of 12 Resident Care Aides, (RCA); and 5 Relief Personal Support Workers. The RCA will maintain hygiene, ensure safety and comfort, facilitate physical activity, promote wellness, and encourage independence and mental well-being of the residents in a respectful and compassionate manner.
Residents within the Norman Wells Long Term Care Facility are individuals requiring support for Activities of Daily Living (ADL's), instrumental Activities of Daily Living (IADL's), for complex physical, cognitive/mental health challenges with  associated behaviors and who require 24 hour care and supervision. The residents' medical outcomes must be stable and predictable. Residents within the facility are visited a minimum of once every three months or more frequently as required by a locum physician.
The RCA is a member of the resident care team who provides direct personalized care to residents who have common well-defined nursing diagnoses. The RCA will act as an advocate for the resident and will facilitate communication between the patient, family, the care Team and other health care professionals. This will result in a holistic and integrated approach to planning, organizing, teaching, and relationship development that will best meet the "person centered" needs of the resident.
The NTHSSA administers all regional health and social services delivered in the Sahtu region through 4 Community Health Centers, 1 Community Health Station, and 1 Long Term Care facility. The NTHSSA provides and supports the delivery of health care services to adults and children on an outpatient and outreach basis as well as to residents of the Long Term Care facility in order to enhance healthy communities' well-being through excellence, accountability and respect for regional diversity.

• Knowledge of and an ability to apply standard first aid and CPR in order to preserve life and promote healing.
• Knowledge of and an ability to provide basic home nursing and support,
• Knowledge of drugs and drug interaction.
• Knowledge of healthy aging process.
• Knowledge of traditional healing methods as well as community and cultural norms.
• An ability to apply bandages dressings and/ or splints.
• An ability to use nursing equipment (including but not limited to Hoyer Lift, Commode Tub, etc.).
• Ability to operate basic medical equipment; required to assess patient vital statistics and condition (i.e. thermometer, stethoscope, blood pressure apparatus, Blood Glucose Monitor, scissors, simple suction equipment, stretchers, etc.).
• An ability to speak, read and write English (this includes and ability to follow verbal and written instruction from nursing, medical and dental personnel and interpret health information accurately - following the Medical Interpreter's Guide).
• The incumbent must be aware of the importance of confidentiality and be able to keep personal and medical information private and confidential at all times.

Typically. the above gualifications woul d be attained by:
The completion of a Personal Support Worker or Resident Care Aide certification program or equivalent education and experience.

GNWT Inquiries

Inquiries Only:

Sahtu HR Client Service Centre
Department of Finance
Government of the Northwest Territories
#2 McKenzie Drive
Box 360 
Ph. (867) 587-7150

More Information

Shift Work

This position involves a Rotating/Irregular Shift Schedule which may change due to operational requirements.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.


Equivalent combinations of education and experience will be considered.

Salary Information

The salary for this position starts at $33.20 per hour (approximately $64,740.00 per annum) plus an annual Northern Allowance.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Job Opening Information

Job Opening ID # 18528    Closing Date: Open unitil filled.