Information System Manager

Job Summary

Location: Fort Smith
Department: Northwest Territories Health and Social Services Authority
Job ID: 19248
Salary: $88,803 - $106,061
Employment Type: Full-Time, Regular
Closing Date: Oct 30, 2020

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Information Systems Manager is responsible for the development, implementation, administration, support and maintenance of the NTHSSA's computer hardware,  software, server/mainframe systems, and telecommunications infrastructure. The Local Area Network/Municipal Area Network consists of over 50 workstations and 70 users at four separate sites. The incumbent works with the Director, Informatics & Health Technology, in the development of information systems and telecommunications plans, standards, policies and procedures that are consistent with those set by the GNWT and the DHSS. The incumbent liaises with a wide range of internal and external groups including program managers to identify needs and problem areas, working groups to identify, implement and evaluate system requirements, and vendors and contractors for software support and technical advice.

The NTHSSA is highly reliant on information and telecommunications systems for information gathering, analysis and reporting. The incumbent has a significant impact on the operation and credibility of the NTHSSA by ensuring that information and telecommunications systems are meeting needs, providing accurate and timely information, and are effective and operational on a daily basis. The failure of these systems may have a critical impact on patient care and the ability of the NTHSSA to properly administer functions in all areas including inpatient and outpatient care, finance and administration, human resources and general administration. Failure to maintain the integrity and confidentiality of data may have a negative impact on patient care. It is further expected that work will be conducted independently with regular reports and briefings to the incumbent's supervisor. The incumbent is required to exercise good judgment in determining how best to meet work priorities and objectives.

Typically the above qualifications would be attained by:

A degree in Computer Technology, and five years of experience in networking and systems support. 


GNWT Inquiries

Inquiries Only:

Fort Smith HR Client Service Centre
Department of Finance
Government of the Northwest Territories
BOX 876
Tel (867) 872-6500
Fax (867) 872-3298

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information


Equivalent combinations of education and experience will be considered.

Salary Information

The salary for this position starts at $45.54 per hour (approximately $88,803 per annum) plus an annual Northern Allowance of $6,406. 


Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check if they are contacted for an interview.  Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Job Opening Information

Job Opening ID # 19248         

Closing Date: October 30, 2020 -  23:59, Mountain Time