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Relief Emergency Medical Dispatch - Limited

Job Summary

Location: Yellowknife
Department: Northwest Territories Health and Social Services Authority
Job ID: 19635
Salary: $84,845 - $101,361
Employment Type: Full-Time, Temporary
Closing Date: Jan 25, 2021

Limited Competition

This job opening is limited to residents living within 110 kilometres of Yellowknife, NT.

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Relief Dispatcher is located in Yellowknife and reports to the Territorial Emergency Medical Supervisor, Med-Response. This position will be the first point of contact within the emergency medical evacuation services including air ambulance triage, all ambulance coordination, dispatch services, and repatriation services.

The Relief Dispatcher also provides triage in emergency situations when and incumbent manages the flow of calls within Med-Response.The incumbent liaises with and takes clinical direction as required from the Territorial Emergency Medical Supervisor (Nurse Practitioner), the Emergency Medical Coordinator (Registered Nurse) and may access the Medical Director (Physician) who may be available on site or via telephony or virtual services. This position follows clinical dispatch, patient care, and transport protocols for all Med-Response services.The decisions made by the incumbent and the advice given will have a direct Impact on the health of patients across the NWT.

As this is an emergency based service, this position will participate in shift, weekend, or on-call responsibilities as required ensuring continued un-interrupted operation of the service.

Typically, the above qualifications would be attained by:

Certification or degree in Emergency Communications and Response, or in pre-hospital emergency medical care above first responder levels (e.g., Emergency Medical Dispatcher, Emergency Medical Responder, Emergency Medical Technician, Paramedic) plus two (2) years of experience as a first responder.


Emergency Medical Dispatch training with two (2) years of direct critical care and triage experience.

Other combinations of relevant education and experience will be considered. 

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Relief Worker

This job opening is for a Relief position where there are no established hours of work on a daily, weekly or monthly basis and may be required to report to work on an as and when required basis for facilities where services operate on a daily basis throughout the entire year.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Equivalent combinations of education and experience will be considered.

Job Opening Information

Job Opening ID # 19635         

Closing Date: January 25, 2021 - 23:59, Mountain Time

Salary Information

The salary range for this position is from $45.51 per hour to $51.98 per hour (approximately $84,845 - $101,361) plus an annual Northern Allowance of $3,700.