Senior Systems Analyst
The Department of Finance has the mandate to provide leadership and direction to the public service in all areas of finance and human resource management. This mandate includes negotiating major financial arrangements with the federal government, providing analysis and advice to the Financial Management Board, and ensuring that financial and information resources are managed effectively, efficiently and economically. This mandate also includes the recruitment and retention of a competent public service that is representative of the people it serves and the development of programs and services that effectively serve the human resource needs of the public service.
The Senior Systems Analyst plays a key role in solution analysis and design in projects and initiatives that result in new, enhanced or improved products or services to meet the changing needs of clients. The position also provides critical operational support by monitoring and managing the line of business applications, websites and related services for a portfolio of client departments ensuring the availability, reliability and overall performance, within agreed upon service levels and standards.
Located in Yellowknife and reporting to the Manager, Technical Services, the Senior Systems Analyst undertakes the definition, analysis, planning, measurement, maintenance and improvement of all aspects of the availability of services. The overall control and management of service availability to ensure that the level of service delivered in all services is matched to or exceeds the current and future agreed needs of the business, in a cost effective manner.
KNOWLEDGE, SKILLS AND ABILITIES:
• Expert knowledge of system analysis and design processes and practices;
• Expert knowledge of server environments, platform software and their tuning and optimization;
• Knowledge of IT service management concepts such as those described in the IT Infrastructure Library (ITIL) Control Objects for IT (CoBIT), Dev/Ops and lean IT;
• Knowledge of Project Management practices such as those described in the Project Management Body of Knowledge (PMBOK);
• Knowledge of Business Analysis practices such as those defined by the International Institute of Business Analysis (IIBM) Business Analysis Body of Knowledge (BABOK Guide);
• Knowledge of the software development lifecycle, as well as the various methodologies including predictive (plan-driven) approaches or adaptive (iterative/agile);
• Ability to write and maintain technical documentation including system documentation, technical specifications, user guides and plans;
• Ability to implement standard operational management tools and processes;
• Knowledge of with ITSM tools including incident management, problem management, and configuration management tools;
• Ability to assess and evaluate risk and impact within IT systems and solutions;
• Ability to maintain an awareness of developments in the industry;
• Excellent verbal, written and presentation skills;
• Ability to communicate complex technical concepts into easy to understand information;
• Sound generic domain and specialist knowledge necessary to perform effectively within the organization;
• Working understanding of the wider business context;
• Ability to take action to develop own knowledge;
• Ability to contribute fully to the work of teams; appreciates how own role relates to other roles and to the business of the ISSS or client.
This position is typically attained by:
Completion of an undergraduate degree in computer science, management information systems or business with 4 or more years of directly relevant and progressive experience operating and maintaining information systems environments.
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Criminal Records Check
Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalent combinations of education and experience will be considered.
Job Opening Information
Job Opening ID # 20905
Closing Date: October 5, 2021 - 23:59, Mountain Time
The salary range for this position is from $53.00 per hour to $63.31 per hour (approximately $103,350 - $123,455) plus an annual Northern Allowance of $3,700.