Territorial EMR Educator

Job Summary

Location: Inuvik
Department: Northwest Territories Health and Social Services Authority
Job ID: 22777
Salary: $95,784 - $114,426
Employment Type: Full-Time, Regular
Closing Date: Open until filled

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Territorial EMR Educator is responsible for the research, development, coordination and delivery of EMR user and privacy training and workflows based on relevant policies and program guidelines. This would also include developing and maintaining relevant training support materials for specific user groups based on their user category and program delivery requirements. The EMR and related systems are used daily by HSS personnel NWT-wide, including administrators, planners, analysts, physicians, nurses, social workers, and other allied health workers.

The implementation of a Territorial EMR system is a key component and foundational piece to support fundamental change in the current health and social services delivery model. An electronic medical record will improve and support; access to patient information at the point of care, collaboration along the patient care continuum, quality improvement and reporting initiatives and most importantly will support the primary goal of improving the care and safety of our clients.

Delivery of the training takes place across the NWT and using various training tools. Training may be in-person, over the phone or electronically. The incumbent of this position determines what adaptations are required to standardize training to suit different users with different needs. Some users will have more regular system needs while other need training to be able to access components less frequently but accurately.

Knowledge, Skills and Abilities

  • Experience in development of training material and adult training techniques
  • Ability to develop a variety of training modules and support materials in plain language for a varied adult audience
  • Ability to creatively and effectively organize, supervise and assess results of training events/projects
  • Ability to remain current on outside training resources
  • Sound knowledge of the skills and tools necessary to develop and deliver computer based training

Typically, the above qualifications would be attained by:
The successful completion of recognized Health Informatics or Education related degree with a minimum of 2 years previous experience in an adult education role.

GNWT Inquiries

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
BOX 1869
Tel (867) 678-6600
Fax (867) 678-6620

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Equivalent combinations of education and experience will be considered.

COVID-19 Vaccine

The Northwest Territories Health and Social Services Authority (NTHSSA) is committed to promoting, protecting and providing for the health and wellbeing of the people of the Northwest Territories.  In order to decrease the risk of workers contracting and/or spreading vaccine preventable communicable diseases in NTHSSA workplaces, unless specifically stated, the NTHSSA will require all new hires to be fully vaccinated against COVID-19 as of January 11, 2022.  Candidates must provide proof that they have met the vaccination requirements or provide a valid medical or Human Rights exemption to complete the hiring process.

Job Opening Information

Job Opening ID # 22777

Amended Closing Date: Open Until Filled

Salary Information

The salary for this position starts at $49.12 per hour (approximately $95,784 per annum) plus an annual Northern Allowance.