Registration Clerk

Job Summary

Location: Yellowknife
Department: Northwest Territories Health and Social Services Authority
Job ID: 23061
Salary: $61,991 - $74,022
Employment Type: Full-Time, Regular
Closing Date: Dec 5, 2022

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

You will be responsible for providing reception and switchboard services, registering patients for hospital visits, collecting demographic information from patients, completing patient insurance information and assisting with patient and visitors flow through the registration area.

 As a member of the Patient Registration Services team, the Registration Clerk is required to work rotational shifts, days, evenings, weekends, and statutory holidays, 7.5 hours per day. The Patient Registration Services area operates 7 days a week, 365 days per year and is open from 07:00 until midnight, 00:00. Members of the teamwork rotational shiftwork in various Registration posts, main front switchboard, back desk switchboard, main registration booths, and the Emergency Room registration desk.

Typically, the above qualifications would be attained by: Completion of Grade 12, and the successful completion of an approved Basic Medical Terminology course, and one (1) year of related work experience in an administrative setting of a health care or medical facility.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Equivalent combinations of education and experience will be considered.

Transfer Assignments

Transfer Assignments may be considered.

COVID-19 Vaccine

The Northwest Territories Health and Social Services Authority (NTHSSA) is committed to promoting, protecting, and providing for the health and wellbeing of the people of the Northwest Territories. In order to decrease the risk of workers contracting and/or spreading vaccine preventable communicable diseases in NTHSSA workplaces, unless specifically stated, the NTHSSA will require all new hires to be fully vaccinated against COVID-19 as of January 11, 2022.  Candidates must provide proof that they have met the vaccination requirements or provide a valid medical or Human Rights exemption to complete the hiring process.

Job Opening Information

Job Opening ID #23061       

Closing Date: December 5, 2022 - 23:59, Mountain Time

Salary Information

The salary range for this position is from $31.79 per hour to $37.96 per hour (approximately $61,990 - $74,022.) plus an annual Northern Allowance of $3,700.