Relief Regional Supervisor, Continuing Care Services

Job Summary

Location: Yellowknife
Department: Northwest Territories Health and Social Services Authority
Job ID: 23077
Wage: $40.91 - $48.86
Employment Type: On Demand, Regular
Closing Date: Nov 29, 2022

Limited Competition

This job opening is limited to residents living within 25 kilometres of Yellowknife.

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

Reporting to the Regional Manager, Continuing Care Services, the Relief  Regional Supervisor, Continuing Care Services, is responsible to administer the Home Support program and provide clinical support, coordination of ongoing education, and program development for the Home Support Program. Home Support services include personal care, home management support, rehabilitation services, respite, wound care, and palliative care.

You will be responsible to assist, coach and mentor Home Support Workers; ensuring optimal care is provided to clients. Your team directly impacts the physical, social, and mental health of the client and their families, and facilitates clients to remain in their home longer, maximizing their independence. 

Approximately 50% of your day will be spent providing care in the community, and the other half of your day will be spent on administrative duties within an office setting. Under the direction of the Regional Manager, Continuing Care Services, you will research current trends, complete a community needs assessment, plan for service delivery and programming, maintain statistical data and monitor and evaluate the Home Support program to meet the needs of clients within the Yellowknife region.

• Ability to read and write English.
• Be computer literate and able to use excel, word, other computer programs.
• Valid class 5 driver's license and immediate access to a reliable motor vehicle.
• Excellent communication (oral and written), public speaking and teaching skills. 
• Knowledge of the community and its resources and be culturally sensitive.
• Ability to work in a multidisciplinary setting.
• Ability to work independently with minimal supervision. 
• Ability to problem solve independently.
• Ability to work shift work e.g. evenings and weekends. 
• Ability to supervise and evaluate other employees. 
• Ability to commit to actively upholding and consistently practicing personal diversity, inclusion, and cultural awareness, as well as safety and sensitivity approaches in the workplace. 

Typically, the above qualifications would be attained by: 
• Grade 12 education.
• Post- secondary personal care attendant or long term care attendant course.
• Five years recent experience in a home or community health care setting as a home support worker.
• One year recent supervisory experience required.
• Current CPR certification and maintained every two years. 
• First aid current and maintained every three years. 

Equivalent combinations of education and experience will be considered.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Driver's License Requirement

A mandatory requirement for this position is a valid Class 5 Driver's License

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Equivalent combinations of education and experience will be considered.

COVID-19 Vaccine

The Northwest Territories Health and Social Services Authority (NTHSSA) is committed to promoting, protecting, and providing for the health and wellbeing of the people of the Northwest Territories. In order to decrease the risk of workers contracting and/or spreading vaccine preventable communicable diseases in NTHSSA workplaces, unless specifically stated, the NTHSSA will require all new hires to be fully vaccinated against COVID-19 as of January 11, 2022.  Candidates must provide proof that they have met the vaccination requirements or provide a valid medical or Human Rights exemption to complete the hiring process.

Job Opening Information

Job Opening ID # 23077       

Closing Date: November 29, 2022 - 23:59, Mountain Time

Salary Information

The salary for this position is from $40.91 per hour to $48.86 per hour plus a pro-rated annual Northern Allowance of $1.90 per hour.