Administrative Assistant Mental Health & Addictions

Job Summary

Location: Inuvik
Department: Northwest Territories Health and Social Services Authority
Job ID: 23260
Salary: $66,690 - $79,658
Employment Type: Full-Time, Regular
Closing Date: Feb 15, 2023

Limited Competition

This job opening is limited to residents living within 25 kilometres of Inuvik, NT.

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information



The Northwest Territories Health and Social Services Authority (NTHSSA) is the single provider of all health and social services in the Northwest Territories (NWT), with the exception of Hay River and Tlicho regions, covering 1.2 million square kilometers and serving approximately 43,000 people, including First Nations, Inuit, Metis, and non-aboriginals. Health and social services include the full range of primary, secondary and tertiary health services and social services including family services, protection services, care placements, mental health addictions, and developmental activities, delivered more than 1,400 health and social services staff.

Located in Inuvik, the Social Program area of the Inuvik Regional Hospital (IRH), the Administrative Assistant, Mental Health and Addictions (MHAS) reports directly to the Regional Manager (RM), Mental Health and Addictions, and is a member of the regional Mental Health and Addictions team and responsible for the provision of a full range of administrative functions to the Beaufort Delta CCP and Mental Health Addictions team. The Mental Health and Addictions team includes the Regional Manager, supervisory roles and 20+ Counsellors, Community Wellness Workers, and other CCP and MHA staff. In addition to providing administrative support, the incumbent manages the flow of clientele and works collaboratively to ensure office, staff and client safety.


  • Knowledge of office and administrative procedures supported by organization and communication skills.
  • Knowledge of general office duties and records management, including ARCS and ORCS (Administrative Records Classification/Operation Records Classification) systems.
  • Writing skills and the ability to proofread documents for style, form, spelling and grammar.
  • Knowledge of and ability to network resources within and outside of the employing Health and Social Services Authority to ensure support for clients and their families.
  • Knowledge and proficiency in a variety of programs and systems including word processing, spreadsheet, data collections, email and telecommunications; maintain confidentiality of information.
  • Ability to work independently and ensure accuracy when booking clients appointments and rescheduling appointments.
  • Interpersonal skills and the ability to interact with clients with composure and tact.
  • Ability to interact and coordinate with Managers, a range of health and social services professionals and clientele who come from a range of social, educational, and cultural backgrounds.
  • Sensitivity and respect for all cultures and traditions, with knowledge of the culture and traditions of the northern and Indigenous people.
  • Speaking a local aboriginal language (Gwich'in or Inuvialuit) considered an asset.

Typically, the above qualifications would be attained by:

The equivalent of a two (2) year Business Administration or Communications program with three (3) years of experience in a relevant position.

Additional Requirements

The incumbent must have Asist (Applied Suicide Intervention Skills Training) and have completed recognized non-violent intervention training, or be willing to obtain.


GNWT Inquiries

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
BOX 1869
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Equivalent combinations of education and experience will be considered.

COVID-19 Vaccine

The Northwest Territories Health and Social Services Authority (NTHSSA) is committed to promoting, protecting, and providing for the health and wellbeing of the people of the Northwest Territories. In order to decrease the risk of workers contracting and/or spreading vaccine preventable communicable diseases in NTHSSA workplaces, unless specifically stated, the NTHSSA will require all new hires to be fully vaccinated against COVID-19 as of January 11, 2022.  Candidates must provide proof that they have met the vaccination requirements or provide a valid medical or Human Rights exemption to complete the hiring process.

Job Opening Information

Job Opening ID #23260 

Closing Date: Wednesday, February 15, 2023 - 23:59, Mountain Time

Salary Information

The salary for this position starts at $34.20 per hour (approximately $66,690 per annum) plus an annual Northern Allowance.