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Relief Emergency Medical Dispatcher, Med-Response

Job Summary

Location: Yellowknife
Department: Northwest Territories Health and Social Services Authority
Job ID: 25279
Wage: $44.83 - $53.55
Employment Type: On Demand, Regular
Closing Date: Jun 24, 2024

Limited Competition

This job opening is limited to residents living within 25 kilometres of Yellowknife.

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Dispatcher will assist the Emergency Medical Coordinator (Registered Nurse) in triaging emergency situations and manage the flow of calls within Med-Response.

The incumbent liaises with and takes clinical direction as required from the Territorial Manager, Med-Response, the Emergency Medical Coordinator (Registered Nurse) may access the Medical Director (Physician) who may be available on site or via telephone or virtual services. This position follows clinical dispatch, patient care, and transport protocols for all Med-Response services.

The decisions made by the incumbent and the advice given will have a direct impact on the health of patients across the NWT.

As this is an emergency based service, this position will participate in shift, weekend, or on- call responsibilities as required ensuring continued un-interrupted operation of the service.

Typically, the above qualifications would be attained by:

Certification or degree in pre-hospital emergency medical care above first responder levels (e.g., Emergency Medical Dispatcher, Emergency Medical Responder, Emergency Medical Technician, Paramedic) plus two years’ experience as a first responder.


Emergency Medical Dispatch training with 2 years of direct critical care and triage experience.

Other combinations of relevant education and experience will be considered. Direct experience working in emergency services within the NWT, Northern community experience, and/or experience working with NWT eHealth systems would be considered assets.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Relief Worker

This job opening is for a Relief position where there are no established hours of work on a daily, weekly or monthly basis and may be required to report to work on an as and when required basis for facilities where services operate on a daily basis throughout the entire year.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Equivalent combinations of education and experience will be considered.

Job Opening Information

Job Opening ID # 25279 

Closing Date: June 24, 2024 - 23:59, Mountain Time

Salary Information

The salary range for this position is from $44.83 per hour to $53.55 per hour (approximately $87,419 - $104,423) plus a pro-rated annual Northern Allowance of $1.90 per hour.