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About COVID-19

What are the symptoms of COVID-19?

Most people with COVID-19 have mild to moderate symptoms and recover without needing to go to the hospital. (World Health Organization)

Most people with COVID-19 are experiencing any of these symptoms:

Fever
New or worsening cough
Shortness of breath or difficulty breathing
Generally feeling unwell
Chills
Muscle aches
Fatigue or weakness
Sore throat
Congestion or runny nose
Headache
Diarrhea
Nausea or vomiting
Loss of sense of smell/taste
Skin changes or rashes
Loss of appetite

Individuals experiencing any of the symptoms that are listed above should call their local health centre.

Severe cases may have:

Difficulty breathing
Severe acute respiratory distress syndrome.

Anyone who is experiencing severe symptoms is advised to call 9-1-1.

Risk of severe disease is higher for:

Older adults
People with chronic disease (for example: diabetes, cancer, heart, renal, or chronic lung disease)
Those with weakened immune systems

Time for symptoms to appear

Symptoms may take up to 14 days to appear after exposure.

You can infect others even if you aren’t showing symptoms

The virus can be spread to others from someone who’s infected but not showing symptoms. This includes people who:

haven’t yet developed symptoms (pre-symptomatic)
never develop symptoms (asymptomatic)

This kind of spread is known to happen among those who are in close contact or are in enclosed or crowded settings.

Is there a treatment for COVID-19?

Right now, there is no specific treatment for most people with COVID-19. Your health care provider may recommend steps you can take to relieve symptoms or provide other care.

How does COVID-19 spread?

Human coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through:

Respiratory droplets that spread when you cough or sneeze,
Sharing food, cups, glasses, dishes and cutlery
Close, personal contact,
Touching something with the virus on it,(e.g., doorknobs, cell phones, elevator buttons, light switches, taps, toilets, toys, remote controls) then touching your mouth, nose or eyes before washing your hands,
In rare circumstances, they have found the virus in stool.
A close contact is :
- a person who provided care for the person with COVID-19, including family, or other caregivers, and healthcare workers who did not use protective equipment; or
- a person who lived with or otherwise had close contact (within 2 metres) with the person with COVID-19 while they were sick; or
- a person who had direct contact with bodily fluids of the sick person (e.g. was coughed or sneezed on).

Are antibiotics and antivirals effective in preventing or treating COVID-19?

Antibiotics work on infections caused by bacteria. COVID-19 is caused by a virus, so antibiotics will not help. Antibiotics help in other bacterial lung infections and antivirals may improve influenza infections but are not effective for COVID-19. Both Antibiotics and antivirals should only be used as directed by a health care professional.

Can COVID-19 be transmitted when a person is not having symptoms?

A review by the Public Health Agency of Canada in April 2020 determines that COVID-19 may pass from one person to another even if the person with COVID does not have any symptoms, or just before they develop symptoms. This understanding of transmission without or before symptoms was a main reason why the Public Health Agency of Canada and NWT’s Chief Public Health Officer advise that wearing masks in public, even if you feel well, can protect others around you. Researchers are still trying to answer questions about just how infectious people with COVID who do not have symptoms are, and how this type of transmission contributes to the COVID-19 pandemic.

Further information on this can be found in a rapid response document from Alberta Health Services found here: https://www.albertahealthservices.ca/assets/info/ppih/if-ppih-covid-19-rapid-response-asymptomatic-transmission.pdf.

Will this year’s flu vaccine protect me from COVID-19?

The flu vaccine does not protect against COVID-19. However, influenza is still in the NWT. The influenza vaccine is safe and effective. We recommend getting your vaccination to prevent the spread of influenza and reduce your chance of being hospitalized.

What is community spread?

Community spread means that people in that community are getting sick with COVID-19 without travelling or being close to someone who has travelled.

Can I get COVID-19 from food?

Currently, there is no evidence that you can catch COVID-19 from food or food packaging. However, you should follow safe food and cooking practices to lower your risk of infection and kill the virus that causes COVID-19. For information on food safety during the COVID-19 pandemic and how to keep your family safe, see Coronavirus disease and food safety (Government of Canada).

Why did the name change from novel coronavirus (nCoV-2019) to coronavirus disease (COVID-19)?

The decision was based on guidelines agreed between World Health Organization (WHO), the World Organization for Animal Health and the Food and Agriculture Organization of the United Nation. The illness is called COVID-19 and the virus causing COVID-19 is called Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2).

How long does COVID-19 stay alive and infectious on surfaces?

A new study, from the New England Journal of Medicine, compared COVID-19 with a similar virus that causes severe acute respiratory syndrome (SARS) to see how long they persist on surfaces. They found these two viruses are pretty similar. COVID-19 stays alive with a potential for infection for up to 3 days on plastic and stainless steel surfaces. On copper up to 4 hours and on cardboard it stays alive for up to 24 hours.

These findings show that there is a risk of transmission of the disease from touching the surfaces in the environment. So, it is very important to follow the cleaning instructions.

How long does COVID-19 stay alive in the air?

The same study shows that when the virus is vaporized with very high pressure, it can continue to be detected after 3 hours in the air. This is a situation that does not happen in our usual day to day activities and only happen under special procedures and circumstances.

It is important to keep our distance (2 meters) to prevent transmission if people around us are sick.

Are there other respiratory illnesses I should worry about?

There are a number of respiratory infections currently circulating in the Northwest Territories, which can also produce similar symptoms, including:

Where can I find the most up-to-date information on this outbreak?

The global situation is changing rapidly. For the most up-to-date information about COVID-19 see the Government of Canada website. This is an evolving situation, and we will provide NWT residents with new information as it becomes available.

What has the GNWT done to get ready?

The GNWT Emergency Management Office is leading broader, “all-of-government” emergency response planning to address potential disruptions to essential community, regional and territorial services and supports.
The HSS system’s Emergency Operations Centre has been fully activated to permit the HSS system to coordinate rapid planning in advance of an NWT outbreak.
The CPHO is leading public health preparations and surveillance, and providing subject-matter expertise to the HSS system and GNWT on pandemic planning requirements. A NWT COVID-19 Pandemic Planning Guide and Checklist is guiding HSS system preparations.
HSS Authorities are planning for a surge in cases that may affect regular delivery of health services.
Decisions around deferring the delivery of non-essential health services may be made as necessary.
Staff have received refresher training on infectious disease protocols.
NWT officials receive routine updates from Canadian public health officials on suspect and confirmed cases reported in other parts of Canada and the world.
The Departments of Health and Social Services and Municipal and Community Affairs are providing information, guidance and support to community and Indigenous governments. The Department will continue to share information necessary for their planning efforts.
NWT health professionals are testing residents and visitors for COVID-19 who present flu-like symptoms that have travelled outside of the NWT in the last 14 days, regardless of where they have travelled.
NWT individuals who are being tested for COVID-19 along with other respiratory illnesses are required to self-isolate until lab results have ruled out COVID-19. These individuals are provided support from frontline staff.
The CPHO has issued public health alerts to frontline health professionals. These alerts reinforce the need for heightened awareness and use of best practices for communicable disease control at the local level.
Frontline staff and management are ensuring protections and protocols are in place for workers and others within health facilities to reduce the spread of the virus in those settings. This includes ensuring sufficient stockpile of personal protective equipment for workers and testing supplies.

What is coronavirus disease (COVID-19)?

Human coronaviruses are common and are typically associated with mild illnesses, similar to the common cold.

The new coronavirus disease (COVID-19) is caused by a virus producing mild to severe respiratory infections. At this time, there are over 210 countries and territories reporting confirmed cases of COVID-19 of which many are reporting community transmission. On March 11, 2020, the World Health Organization declared COVID-19 a pandemic. It is important that we prepare for the likelihood that the virus will spread further.

What should I do if I have symptoms of COVID-19?

If you are experiencing COVID-19 symptoms, go or stay home and:

take the NWT Online COVID-19 Self-Assessment Tool; or call
call 8-1-1
Yellowknife: 867-767-9120, or book online at www.nthssa.ca/en/services/coronavirus-disease-covid-19-updates
Inuvik: 867-490-2225
Fort Smith: 867-621-2233 or 867-872-0562
Hay River: 867-874-8400 (between 08:30-16.30). After hours call Emergency Department at 867-874-8050.
Other Communities can call their local health centres, www.hss.gov.nt.ca/health-centres

If your symptoms are severe (i.e. shortness of breath) call 9-1-1.

Please describe your symptoms over the phone before your appointment so the clinic can arrange to see you without exposing others. Let them know if you have travelled or have been exposed to someone with COVID-19 in the last 14 days.

COVID-19 Vaccinations

What is the Moderna COVID-19 vaccine?

The Moderna COVID-19 vaccine is a Messenger RNA (mRNA) vaccine. This new type of vaccine teaches your body to protect itself against COVID-19.

Which COVID-19 vaccine has the NWT received?

The NWT has received the Moderna COVID-19 vaccine. The vaccine was approved by Health Canada on December 23, 2020.

How long will the COVID-19 vaccine last? Will I need a booster?

The COVID-19 vaccine is still very new and research is ongoing to determine how long protection will last. At this time, a booster dose is not recommended, but this may change as we learn more about the vaccine.

What are possible side effects from COVID-19 vaccines?

Vaccines, like all medications, can have side effects. Side effects to COVID-19 vaccines are usually mild or moderate, and should last only a few days after vaccination. Side effects may be more common after the second dose.

Some people may notice a reaction around the part of the arm where the vaccine was given. The reaction may happen 1-2 days after vaccination, or a week or more after vaccination. In both situations, the reaction should only last a few days.

Common side effects to the COVID-19 vaccines are:

• Pain, redness or swelling where the vaccine was given
• Swelling and tenderness in the arm pit
• Fatigue
• Headache
• Muscle or joint pain
• Chills
• Fever

To help with side effects, use a cool cloth over the sore arm and ask your health care provider if you can take medication like acetaminophen (Tylenol) for pain and fever.

If you have concerns about any symptoms you develop after getting vaccinated, contact your health care provider.

Should I get the Moderna vaccine if I have allergies?

Like all vaccines, severe or serious allergic reactions to the Moderna COVID-19 vaccine are very rare. Anyone receiving the vaccine will be screened by the health care professional to ask if they have had any previous severe allergic reactions to vaccine ingredients, packaging, or a previous dose of the vaccine.

A list of ingredients for the Moderna COVID-19 vaccine can be found here. One possible ingredient known to cause allergic reactions is polyethylene glycol (PEG), which can be found in bowel preparation products for colonoscopies as well as in laxatives, cough syrup, cosmetics, contact lens care solutions, skin care products, and some food or drinks.

How effective is the Moderna vaccine?

The Moderna COVID-19 vaccine is reported to be 92% efficacious 14 days or more after your first dose and 94% efficacious 14 days or more after you receive the second dose. Those who got COVID-19 after receiving the vaccine only experienced mild symptoms and disease. The vaccine protects against severe disease and death.

Is there chance of adverse reaction to the Moderna vaccine?

Like any medication, vaccines can cause side effects and reactions. After being vaccinated, it's common to have mild side effects; this is the body's natural response as it works to build immunity against a disease.

Although severe or allergic reactions to the COVID-19 vaccine are very rare, the nurse will ask you to stay at the clinic for 15 minutes after you get your vaccine. This is common practice with all vaccines.

If a reaction happens after you leave the site of vaccination – call 9-1-1 or your local community health centre, or go to the emergency department or local community health centre right away.

How do mRNA vaccines work?

mRNA vaccines are different from other vaccines because they don’t contain any weakened or dead virus. mRNA vaccines send messages to your cells to teach them how to make a protein similar to the one found on the virus. Once this protein is made, it tells your immune system to make antibodies against COVID-19. These antibodies give your body a head start in fighting theinfection if COVID-19 ever tries to enter your body.

After the antibodies are made, your body gets rid of the mRNA and protein naturally. There is no chance of the mRNA touching or changing your DNA. There is also no chance of getting COVID-19 from the vaccine because there is no virus inside it.

What if I miss the appointment for my second dose of the vaccine?

Following updated guidance from the National Advisory Committee on Immunization, we encourage everyone to get their second dose within the recommended 28-42 day timeframe after the first dose. We understand that life, commitments, appointment availability, or weather may prevent people from getting their second dose exactly on time. We encourage people to book their second appointment as soon as they can to minimize any delays in vaccination.

If the second dose is delayed, it should still be provided as soon as possible and you do not have to restart the vaccine series if this happens. Some jurisdictions are delaying the second dose in order to maximize the number of residents benefiting from the first dose if logistical, human resource, or health system capacity issues are expected.

Is the Moderna vaccine less effective than the Pfizer vaccine?

Moderna has reported its vaccine is 94% efficacious 14 days or more after the second dose, while Pfizer has reported its vaccine is 95% efficacious 14 days or more after the second dose. Both are extremely high efficacy rates for any vaccine. To put this in perspective, the annual influenza vaccine is generally between 50-60% effective, and still provides high value for population health purposes.

Can I still pass COVID-19 to others after the second dose of the Moderna vaccine?

More research is needed to know whether vaccinated people can still pass COVID-19 on to others. Whether you are vaccinated or not, everyone should keep up routine public health measures like:

• Washing your hands often
• Keeping physical distance from others
• Wearing non-medical masks when physical distancing isn’t possible
• Keeping your circle small
• Cleaning and disinfecting your home regularly
• Staying home when you’re sick
• Getting tested when you have symptoms

When did the NWT receive the COVID-19 vaccine?

The NWT has received a total of 35,300 doses of the Moderna COVID-19 vaccine so far:

7,200 doses on December 28, 2020
7,200 doses on January 14, 2021
4,700 doses on February 5, 2021
16,200 doses on February 26, 2021

The 5th shipment is expected late-March 2021.

How much of the Moderna vaccine will the NWT get?

The NWT has been promised enough of the vaccine for 75% of the population 18 years of age and older by March 31 2021, which is approximately 51,600 doses.

How soon after vaccination begins will self-isolation requirements and travel restrictions be lifted?

Self-isolation requirements and travel restrictions will not be lifted immediately. Public health orders will be reviewed by the Chief Public Health Officer on a regular basis as vaccination rates increase and infection rates decrease both in the NWT and the rest of Canada. While emerging evidence is optimistic, we still need to confirm how effective the vaccine is against transmitting COVID-19 to others and providing protection against the identified variants of concern. Other considerations include:

Canada is experiencing a third wave COVID-19.
Variants of concern (VoC) are important because they are newly mutated viruses. Mutations happen when many people spread the virus to one another quickly. It is similar to the flu, which also mutates quickly from year to year. There needs to be new influenza (flu) vaccines produced every year to adapt to mutations. We do not know yet if they same will be true for COVID-19. The best way to slow down transmissions, which will then also slow down mutations that cause variants of concern, is to get vaccinated and received your full dosage.
We also need to ensure we protect anyone who is unable to be vaccinated. Vaccines may seem to provide immunity to most VoC, but these variants also seem to spread faster and make people sicker, putting NWT residents who are not vaccinated at more risk.
According to the World Health Organization (WHO), it is not known how long the vaccines prevent infection and transmission. Immunity persists for several months, but the full duration is not yet known.

While travel restrictions are still in place, fully vaccinated individuals and household members are now eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

When will vaccines be rolled out to NWT residents?

Vaccine rollout to priority residents began on December 31, 2020 and is expected to continue through March 2021. The rest of the eligible adult population can expect to be offered the vaccine starting at the end of March 2021 or the beginning of April 2021 if shipments arrive as scheduled.

Who can get the Moderna vaccine?

The manufacturer has only studied its safety and efficacy on adults, so the Moderna vaccine is only recommended for those 18 years of age and older at this time. As more clinical trials are completed, recommendations from the National Advisory Committee on Immunization (NACI) may change.

COVID-19 vaccines are still being studied in those who are pregnant or breastfeeding, immunocompromised, or have an autoimmune disorder. As of January 12 2021, NACI recommends that these groups should be offered the vaccine if verbal consent is given after the risks and benefits are reviewed with the health care professional administering the vaccine. Depending on the individual, the benefits of getting the vaccine for increased protection against COVID-19 may outweigh the risks of getting the vaccine before research is complete.

Which COVID-19 vaccine will the NWT receive?

The NWT received the Moderna COVID-19 vaccine. The vaccine was approved by Health Canada on December 23, 2020.

Will there be a way for me to prove I’ve been vaccinated? Will I get an immunization card?

Vaccine information will be entered into our current Electronic Medical Record system to allow a permanent record of administration.

You will also receive an Immunization Card for your personal records only. The Immunization Card is not considered an official record to be used as proof for travel or other purposes.

If you need proof of vaccination for any reason:

complete the Request to Access or Correct Your Health Information application form; and send to:

NTHSSA_covidvaxrecords@gov.nt.ca

It is important that you return for your second dose to be considered immunized against COVID-19.

Who recommended that the NWT get the Moderna vaccine?

The National Advisory Committee on Immunization and the Special Advisory Committee (NACI) recommended the three territories receive the Moderna COVID-19 vaccine.

Who should NOT get the vaccine?

These people should not get the Moderna COVID-19 vaccine:

• People who have had an allergy to a previous dose of Moderna COVID-19 vaccine
• People who have had an allergy to part of the vaccine or its packaging

You can find a list of ingredients for the Moderna vaccine here.

Why is the NWT only getting enough of the Moderna vaccine for 75% of the adult population?

Health Canada determined that the average uptake of most vaccines in Canada is approximately 75% of the general population. This number was used to decide how much of the vaccine each province or territory will get. While the NWT will get enough of the vaccine for 75% of its adult population by March 31 2021, some provinces will only get enough for 5-10% of their adult residents because they have much larger populations.

The Federal government is currently figuring out how many doses each province or territory will need in the second and third quarters of the year (between April-June and July-September) once vaccine companies are able to increase their supply to Canada.

The NWT will be able to request additional doses of vaccine at this time to ensure everyone 18 years of age and older who wants the vaccine is able to get it. The Prime Minister has promised that every Canadian who wants the vaccine will be able to get it by the end of September 2021.

How will long isolation centres exist once the vaccination begins?

We can’t predict this yet. Isolation centres exist to protect our residents from COVID-19 entering the territory. We will need to consider vaccination rates and infection rates in the NWT and across Canada before making any adjustments to travel restrictions or self-isolation requirements.

Why is the NWT receiving the Moderna vaccine instead of the Pfizer vaccine?

Because the Pfizer vaccine must stay at -70°C, we would not have been able to transport it beyond the hospitals in Inuvik and Yellowknife to other NWT communities.

The Moderna vaccine, while still challenging to manage logistically, can be shipped and stored at -20°C. This allows for transportation to each of our remote communities and provides more equitable vaccine access to all of our residents.

Who will be the first to get the Moderna vaccine? How is this decided?

Doses for the whole population will not arrive at the same time. For this reason, the NWT has adopted a phased approach to vaccination starting with high risk populations first.

On January 5, the GNWT released Immunity for our Communities: The Northwest Territories COVID-19 Vaccine Strategy, which takes into account the NWT’s distinct geography and population, guidance from the National Advisory Committee on Immunization (NACI), and recommendations from Indigenous and community governments.

The strategy outlines priority populations as those who:

Are advanced in age: the risk of COVID-19 severity starts to increase after age 60. Most vulnerable in this category are those who live in long-term care facilities or in shared living environments.
Have existing chronic disease and comorbidities: residents with conditions like chronic lung, kidney, or heart disease are at greater risk for experiencing severe form of COVID-19 and its complications. Those who travel outside the NWT regularly for medical care are at even greater risk.
Are likely to transmit COVID-19 to those at high risk of severe illness and death: this risk group may include frontline health care workers, or those who provide care to high risk vulnerable populations.
Are resident workers who live in NWT, but work regularly out of territory or at work camps with out-of-territory workers are at elevated risk of acquiring COVID-19 and transmitting to family, household members, or those in the community.
Live in a remote community, including Indigenous communities, with limited health infrastructure in comparison to larger centers.

What happens if health care staff chooses not to get vaccinated?

Although we strongly encourage health care staff to get vaccinated, it is not mandatory. Whether they get vaccinated or not, health care staff will continue to follow routine public health measures as well as employer protocols and infection prevention and control policies while at work.

Can the NWT safely store and transport the COVID-19 vaccine?

Two specialized freezers from the Public Health Agency of Canada are located in Yellowknife and Inuvik with sufficient capacity for the entire territory’s vaccine needs. The Public Health Agency of Canada also is supplying the NWT with specialized equipment to transport the vaccine to each of our communities.

How is the Moderna vaccine given?

The Moderna COVID-19 vaccine is given as two doses into the muscle, with at least 4 weeks between the first and second dose. If the second dose is delayed, it is recommended that it be provided within 4 months after the first dose. Even if the second dose cannot be given within the recommended time frame you do not have to restart the vaccine series and the second dose can be provided as soon as you can even if it is after the recommended time period.

Do both doses of the Moderna vaccine need to be given in the same NWT community?

No, the important part is that you receive both doses. The NWT Electronic Medical Record (EMR) – which is used by all health care providers in the territory – is the permanent record for all vaccines, including the COVID-19 vaccine.

Residents are encouraged to get the vaccine in their home community. If travel is required elsewhere in the NWT and vaccine appointments are available, residents are allowed to get the vaccine in another NWT community.

How can people protect themselves until they get the COVID-19 vaccine?

Even after receiving both doses of the vaccine, it will be very important that residents continue to follow routine public health measures such as:

Washing your hands often
Keeping physical distance from others
Wearing non-medical masks when physical distancing isn’t possible
Keeping your circle small
Cleaning and disinfecting your home regularly
Staying home when you’re sick
Getting tested when you have symptoms

Is the COVID-19 vaccine safe?

Canada’s comprehensive vaccine safety monitoring program ensures the continued quality, safety, and effectiveness of all vaccines in use. NWT residents can be confident that a COVID-19 vaccine is only approved by Health Canada after top experts, scientists, and medical professionals have carefully reviewed all of the scientific data and evidence for vaccine safety and effectiveness.

Health Canada is also committed to continued monitoring of the safety and efficacy of COVID-19 vaccines as they roll out with a well-established system that includes collaboration between federal, provincial, and territorial governments.

Do both doses of the Moderna vaccine need to be given in the same NWT community?

Is there chance of adverse reaction to the Moderna vaccine?

If a reaction happens after you leave the site of vaccination – call 9-1-1 or your local community health centre, or go to the emergency department or local community health centre right away.

Will the COVID-19 vaccine protect me against the new COVID-19 variants?

The Government of Canada is closely monitoring the genetic variants of the COVID-19 virus identified in the UK, South Africa, and elsewhere. They are working with international partners, including the World Health Organization, to better understand these variants and their impacts.

At this time, the Moderna COVID-19 vaccine appears to be effective against these variants. The Pfizer/BioNTech and Moderna vaccines recently approved for use in Canada have been tested against a number of other viral variants, without impact on how well they work. Health Canada will monitor the emerging variants closely and work with manufacturers and international regulators to assess the impact of the new variants on vaccine efficacy.

Will I need to pay for the COVID-19 vaccine?

No. Much like Canada’s response to the 2009 H1N1 pandemic, federal, provincial, and territorial governments are working together to ensure all Canadians have equitable access to the vaccine free of charge.

Can I get the COVID-19 vaccine in another jurisdiction?

NWT residents are not currently able to get the vaccine outside the territory. The Public Health Agency of Canada (PHAC) has distributed vaccine to all provinces and territories based on residency. Doses will be reserved for those who are residents of that particular province or territory.

What happens if health care staff chooses not to get vaccinated?

Will the vaccine protect me from COVID-19 right away?

The Moderna COVID-19 vaccine is reported to be 92% efficacious 14 days or more after your first dose and 94% efficacious 14 days or more after you receive the second dose. Moderna has reported that those who got COVID-19 disease after receiving the vaccine only experienced mild symptoms. The vaccine protects against severe disease and death.

Is the COVID-19 vaccine mandatory?

No. Like all vaccines administered by the GNWT, uptake of the Moderna vaccine is a choice that is highly encouraged to obtain herd immunity. Even if you are not at high risk for severe disease from COVID-19, getting vaccinated will help protect your family, household, workplace, or community where others may be at high risk of severe illness but are not eligible for the vaccine.

Is the Moderna vaccine less effective than the Pfizer vaccine?

Moderna has reported its vaccine is 94.5% effective, while Pfizer has reported its vaccine is 95% effective. Both are extremely high efficacy rates for any vaccine. To put this in perspective, the annual influenza vaccine is generally between 50-60% effective, and still provides high value for population health purposes.

Will the Moderna vaccine give me COVID-19?

The Moderna is an mRNA vaccine that does not contain COVID-19 virus. Just like other vaccines, there is no chance of catching the virus by getting vaccinated.

If the first dose of COVID-19 vaccine is so effective, do I really need a second dose?

Yes. The second dose of vaccine ensures stronger, longer-lasting protection against COVID-19. We don’t know how long this protection with last yet, but it is being actively monitored. Getting extra doses of vaccine is not recommended right now.

When will the NWT receive the COVID-19 vaccine?

The COVID-19 vaccine is expected to arrive in the NWT between January and March 2021. The GNWT is still finalizing its vaccination plan, and an exact date for public distribution will be confirmed once the vaccine is approved by Health Canada.

Will I need to pay for the COVID-19 vaccine?

It is important to know that the Federal Government is the only organization in Canada who can purchase COVID-19 vaccines on behalf of Canadians. If you come across anyone trying to sell you a COVID-19 vaccine, report to the RCMP immediately as this violates Health Canada regulations and the viability or safety of the vaccine cannot be guaranteed.

What does herd immunity mean?

Herd immunity means that a large portion of a community (the herd) has become immune to a particular disease, either as the result of vaccination or getting the disease itself, making the spread of that disease unlikely from person to person. As a result, the whole community becomes protected — not just those who are immune. Herd immunity is especially important to protecting those who cannot get vaccinated.

It is much safer to get the vaccine than the disease. The NWT cannot reach herd immunity until those under 18 years of age become eligible for the vaccine.

COVID-19 Variants of Concern

What are COVID-19 variants of concern?

COVID-19 is an infection that is caused by the SARS-CoV-2 virus. Like most viruses it changes or mutates as it reproduces inside the cells of an infected person. The changed virus can then be spread to others and may continue to mutate as it moves from person-to-person. COVID-19 viruses that have changed or mutated are called variants. A variant of concern is when there is evidence that a particular mutation allows the virus to spread more easily to others, causes increased disease severity, or reduces vaccine effectiveness.

What are the most common COVID-19 variants of concern?

The three most common variants of concern are B.1.1.7 (identified in the United Kingdom), B.1.351 (identified in South Africa) and P.1 (identified in Brazil).

Why are public health officials monitoring COVID-19 variants of concern?

Variants of concern have been increasing in number both across Canada and globally. Research is underway internationally and nationally to better understand the clinical impacts of these strains, such as how they spread and the severity of the illness. Evidence gathered to date suggests variants of concern spread among people easier and faster than the original strain. This can result in more illness, hospitalizations, and deaths.

Does a COVID-19 infection caused by a variant of concern have the same symptoms?

COVID-19 infections caused by a variant of concern typically have the same symptoms as those caused by a non-variant strain of the virus, including cough, fever, shortness of breath, runny nose, sore throat, or other symptoms. How these variants are transmitted from person-to-person also remains the same Therefore, following the current prevention measures in place for COVID-19 is important.

Have there been any COVID-19 variants of concern identified in the Northwest Territories?

Variants of concern were first identified in the NWT in April, 2021. They are present in the rest of Canada and have been identified in all provinces and were also identified in the Yukon in March of 2021. With the introduction of variants to the NWT, it’s important that we continue to follow all public health measures and it is why some measures – such as border controls, travel restrictions and self-isolation requirements – may remain in place for some time in the NWT.

Does the Moderna vaccine protect me from COVID-19 variants of concern?

Globally, public health officials are monitoring the effectiveness of vaccines against the variants of concern. Manufacturers are also reviewing their products to confirm their effectiveness against the strains of viruses circulating.

Moderna has done studies that indicate the vaccine is very effective in protecting against the B.1.1.7 variant. A recent Pfizer study suggests its vaccine can protect people against concerning new variants like B.1.351. In Israel – where the B.1.1.7 variant is the dominant strain – evidence shows the Pfizer vaccine was 97% effective in preventing symptomatic disease, severe/critical disease and death. The takeaway from these results is vaccines are showing the ability to protect us against the variants. But more research is still needed to learn more about vaccine effectiveness against variants of concern.

When most people in the NWT are vaccinated it will reduce transmission of all COVID-19 cases. Getting vaccinated is the best tool to protect yourself, your family and friends. That is why it is very important to get vaccinated as soon as possible – if you can.

How can I protect myself from COVID-19 variants of concern?

While the new COVID-19 variants of concern seem to spread more easily, they are thought to spread in the same way as the usual virus. This means that the same types of preventive strategies will be effective. Protect yourself and your community by practicing these healthy habits every day:

Keep physical distance of at least two metres (or six feet).
Wash or sanitize your hands frequently, especially if touching your face.
Wear a mask when keeping distance is tough.
Keep crowds small and spaces large.
Stay home if you’re sick, even if your symptoms are mild.
Call your healthcare provider if you have any symptoms of COVID-19.
Self-isolate responsibly whenever required.

We all have the ability to lower the risk of transmitting COVID-19 by following these simple steps.

What is the GNWT doing to protect residents COVID-19 variants of concern?

The GNWT already has in place strong public health measures to reduce the risk of transmission of variants of concern in the NWT (i.e. border controls, travel restrictions and self-isolation requirements). The current public health management in the NWT for contact and case management is consistent with other southern jurisdictions for the identification and management of the variants of concern. The NWT continues to exercise diligence when managing all case and contact management, and monitoring for variants.

Does the GNWT check for COVID-19 variants of concern when someone tests positive for COVID-19 in the territory?

The GNWT routinely monitors for variants of concern through laboratory studies. Samples that are positive for SARS-CoV-2, which is the virus that causes COVID-19, are sent to our southern lab partners where scientists screen the specimens for any variants of concern. Following the screening process a sample may undergo further genomic sequencing to confirm the specific strain of the virus. Tracking how the virus changes over time helps us to develop tools to continue fighting the spread of COVID-19. These tools can range from improved technologies to detect SARS-CoV-2, as well as expanding our understanding of how certain strains spreads from person-to-person, and if they cause more mild or severe disease.

You can find updated information on the number of variants of concern infections in Canada at Health Canada’s website.

Guidance for COVID-19 Contacts

Who is considered a COVID-19 contact?

Contacts are people who had interactions with a person with a COVID-19 infection. This puts them at higher risk of acquiring COVID-19 themselves. People who live in the same home as someone with COVID-19 are at increased risk of developing COVID-19 and are a contact. Other situations like being in the same car or room, or being close to someone with COVID-19 for at least 10 minutes means the person is a contact and has a high chance of developing COVID-19.

Sometimes, out of caution, it is necessary to consider all those who were at the same particular location or event as a person with COVID-19 as contacts because there just isn’t enough information to confirm one way or the other.

Why do contacts have to isolate and how long must they isolate?

Most COVID-19 infections develop between 3 and 8 days after an exposure to the virus, but sometimes it may take up to 14 days after exposure to develop COVID-19. Contacts must isolate for a full 14 days from the last time they were exposed to a person in the communicable stage of the infection. Isolation for 14 days means 14 full 24-hour periods. If a person’s last exposure was on April 19, 2021 at noon, for example, they can stop isolating on May 3 at noon.

Why do household members have to self-isolate too?

Because COVID-19 passes so easily from one household member to another, the NWT OCPHO advises household members who cannot safely self-isolate away from the contact to also isolate. People living in the same home as a contact have a higher risk of developing COVID-19 themselves. The likelihood of household members of people identified as “contacts” developing COVID-19 is high and risks ongoing transmission of COVID-19 to others. For this reason, we ask household members who cannot safely self-isolate from the contact to also isolate.

What does safely self-isolating at home mean?

People who are contacts should isolate in a way that they cannot pass infection on to others. If they are staying in the same home as others, this means contacts should:

have a separate bedroom
not be in the same room as others at the same time, and should not interact with others as they move through a home
use a dedicated bathroom that no one else uses. If this is not possible, the shared bathroom should be frequently cleaned and disinfected with household cleaners. Please see GNWT guidance on cleaning surfaces, available here.
Also, the contact and other household members should wear non-medical masks to further reduce the risk of transmission within the home. Please see the GNWT guidance on non-medical masks, available here.

If household members of the contact can consistently meet the above criteria they do not have to self-isolate as long as the contact has 2 negative tests – an initial test and a second test 48 hours later. Public health will inform the household when they no longer need to isolate.

If household members cannot meet these criteria they must isolate for the same duration as the contact - they end the isolation when the contact ends their isolation. If a contact develops symptoms of COVID-19, or develops COVID-19, further assessments are required to determine when the person with symptoms (or with COVID-19) and their household can end self-isolation. If the contact or anyone in the household develops symptoms please stay at home and call public health for guidance.

What if I was a household member of a contact, but the contact left to isolate somewhere else?

If a contact is living with their family, and they weren’t “safely self-isolating” and the contact leaves to self-isolate in another location, public health will recommend that the contact have a COVID-19 test 48 hours after they left the home. Current evidence says that COVID-19 can pass from person to person starting about two days before a positive COVID-19 test. So, if a contact leaves a home and their test 48 hours later is negative, the household members where the contact was first isolating can end their self-isolation after confirmation of a negative test. The contact must continue to isolate to complete their 14 days. Public health will contact families and give advice as to when they may end self-isolation.

Does vaccination change the duration that a contact or household member of a contact (who cannot safely self-isolate, as above) must self-isolate for?

COVID-19 vaccines are very effective, preventing about 90- 95% of COVID-19 infections. However, even vaccinated people some risk of developing COVID-19 infections. A vaccinated household member of a person with COVID-19 might have about a 2% chance of developing COVID-19 (compared to 20% in an unvaccinated household member). At present, OCPHO feels that residual risk is still too high and does not recommend changes in the way vaccinated contacts or their household members must isolate. As effective vaccines prevent more COVID-19 infections, the hope is that there will be progressively fewer situations where vaccinated contacts and their households need to self-isolate.

What is being done to speed up testing and enhance access?

We have added staff to increase capacity for callback of results
We have added a staff member at the testing site to screen individuals in their cars so they can wait in the parking lot for their appointment and ensure efficient flow in the centre itself.
Added the NJ pop-up site, which should free up appointments at the testing centre.
We will be adding staff and resources to add approximately 100 more appointments each day at the COVID testing site in the coming day or two, we encourage people to check back at the online booking site for details. If they already have an appointment but book for a sooner time they need to cancel their other appointment to free up capacity for other individuals.

What contacts of COVID-19 and their household need to know about testing

Our goal right now is to test the contacts most likely to be exposed to COVID-19. This includes:

Any students and staff who were in attendance at NJ Macpherson school between April 26 and 30.

This is a critical part of our investigation, due to the spread within the school already testing this group will inform further contact tracing and testing strategy.
Students or staff who were tested on or after May 3rd or who have already been tested twice do not need another test at this time.
Anyone who tested positive should not show up for repeat testing.
Households of anyone who attended the school should be isolating, if you are a household member but not a direct contact you should only get tested if you become symptomatic.
For details on when to show up parents will have been contacted by the school. Parents can contact the school for more detail if required.

What should do if I was physically present at one of the locations listed as “Public Exposure Risks – Close Contacts” during the dates and times identified in the public exposure notifications?

This means if you were at these locations during these times you should be isolating and book testing

If you are a household member of someone who was present in person at these locations at these times you need to isolate for 14 days, regardless of your vaccine status
If you are a household member, who is isolating, but was not present in person at these locations at the times you do not need to book testing unless you become symptomatic

If you have inappropriately booked testing we ask that you cancel for someone who fits into the high priority testing groups, again this will best inform our next steps in relation to isolation and testing advice and in turn provide the best protection for our community.

N.J. Macpherson School Outbreak and Isolation Guidance

What has changed regarding who is considered at a contact at N.J. Macpherson School?

Initially, staff and students diagnosed with COVID-19 in the N.J. Macpherson outbreak were in a small number of classes. By the evening of May 2, 2021, however, many classes involving many different grades had staff or students with confirmed or probable COVID-19 infections. Based on the range of grades involved, the Office of the Chief Public Health Officer (OCPHO) has determined significant transmission in the school. At this time, it is prudent to classify all staff and students as close contacts.

For the particular exposure notification at N.J. Macpherson School during the exposure period of April 26-30, all individuals at the school on those days must stay home and self-isolate for 14 days as of May 1, 2021.

Are these rules the same for other public health exposures?

There are different types of public exposures that have different levels of risk. Please visit the Public Exposure Notifications page for the most up to date information about exposure locations in the NWT and required actions.

What if I am a healthcare worker?

If you are an essential worker; are fully vaccinated (two weeks after your second dose of the COVID-19 vaccine); and, a household member of staff, students, or volunteers of N.J. Macpherson School you may be able to go to work. You must review your circumstances with your employer and/or apply to ProtectNWT for permission to return to work. If granted, you will be required to isolate outside of work. And, this only applies while you don’t have symptoms and neither does anyone else in your household.

What if I have shared custody of a child who is identified as a contact of the COVID-19 outbreak at N.J. Macpherson school. Do both households need to isolate, or only the household where the child is currently staying?

If a student leaves one household to stay at another for the remainder of their isolation, there may be an opportunity to prevent the full 14 days isolation of the household the student left. This is so long as the student can have appropriate follow-up and testing. Public health will provide specific information for each situation.
If a student has been staying at both residences and attended the school during the exposure period of April 26-30, then all household members must isolate for 14 days until public health can complete its investigation and determine the extent of exposure.

Are there any extra precautions that parents or others should be taking for schools that are closed and not experiencing an outbreak?

They should follow these routine public health measures:
•   Routine public health measures include:
•   Prioritize physical distancing of at least six feet (two metres).
•   Wear non-medical masks in all public places
•   If you’re feeling even a little sick, stay home
•   Wash your hands frequently
•   Keep coughs and sneezes to yourself
•   Indoor household gatherings must be limited to no more than the five regular visitors to a maximum of 10 people in the household at any given time.
•   Keep gatherings small.
•   Arrange to get tested and notify health centre or public health unit at the first sign of any sickness of COVID-19

In addition to routine measures, we ask that these parents who can safely go to work also take a few extra precautions (when they are not at work).
•   Stay home as much as possible, including for meals and entertainment
•   Shop or take public transportation during off-peak hours
•   Wherever possible, use technology to keep in touch with friends and family
•   Wherever possible, use food delivery services or online shopping
•   Wherever possible, exercise at home or outside away from others
•   Travel to airports in a private vehicle whenever possible rather than public transportation
•   Avoid spending unnecessary time at public access points, including delivery locations or cafeterias
•   Avoid using crowded rest stops or stores

Do early learning and child care programs – such as daycares –need to close down now too?

The Chief Public Health Officer (CPHO) is recommending early learning and child care programs in the NWT stay open during the COVID-19 public health emergency whenever possible.
Child care is considered an essential service. The continued availability of licensed early learning and child care programs is critical to support essential workers in the NWT to provide services to residents of the NWT throughout the COVID-19 public health emergency, including healthcare services.

However, some licensed day homes have been impacted by the N.J. Macpherson School outbreak and will be closed until further notice. Parents are asked to please contact their day home provider for more information on whether their child/children’s day home provider has been impacted.

YWCA after school program and Montessori (CASA and after school) located at N.J. MacPherson are closed as per OCPHO direction.

The OCPHO is suspending all organized child and youth extra-curricular activities for those under 18 until further notice due to the to the outbreak declared at N.J. Macpherson school in Yellowknife. What activities does this include?

Child and youth activities refer to extra-curricular activities that are organized though schools or other community groups that have regularly scheduled meeting times. The OCPHO also advises against more spontaneous group gatherings for children and youth under age 18 at this time. This refers to Yellowknife only. This does not include daycare and day homes for anyone NOT required to self-isolate.

I am travelling to Yellowknife for a medical appointment during the May 1-May 14 time period - should I cancel it because of this outbreak?

No one should cancel any necessary medical appointments in Yellowknife right now. It is still safe to travel to Yellowknife for these medical appointments. Medical facilities have robust safety processes in place to reduce the risk of getting COVID-19. Anyone who travels to Yellowknife should be able to safely return to their homes in other communities by following public health guidance:
•   Prioritize physical distancing of at least six feet (two metres)
•   Wear non-medical masks in all public places
•   Wash your hands frequently
•   Keep coughs and sneezes to yourself

Would any students in contact with N.J. Macpherson students via bus rides to and from school need to isolate?

Public health teams are contacting individuals identified as contacts directly. If a student has been named as a contact, they must self-isolate. The Public Health Advisory of May 2, 2021 identifies bus numbers that transported children with COVID-19. If your child was on the affected buses they are contacts and you should notify Yellowknife Public Health to arrange testing. The OCPHO is working closely with school administrators and Yellowknife Public Health staff to ensure that the appropriate public health response is in effect.

Remote Tourism

If out-of-territory clients can self-isolate at remote tourism locations, can I self-isolate at my cabin or another remote location as well?

The OCPHO will consider exemptions to allow people to isolate at cabins or remote locations. Isolating at NWT campgrounds is not permitted. Factors that weigh into the OCPHO’s public health risk assessment of this exemption request would be:

Immunization status
Communication abilities (can complete symptom checks)
Ability to quickly access healthcare services if needed
The cabin or remote location is not within small community borders or proximity to cabin communities with limited health infrastructure (e.g. no permanent healthcare staff)

What I if I see tourists or tour operators in my community this summer?

Remote tourism operators can now operate with an approved NWT Remote Tourism Operator COVID-19 Operations Plan. As part of this plan, tourism operators will need to have measures in place to ensure there is no, or very minimal, contact with NWT residents and communities and will be expected to follow them. There may be circumstances where tourists will transit through NWT communities under certain conditions. As well, once tourists have completed self-isolation, they may be able to make stops in nearby communities for supplies or services.

Will out-of-territory clients be able to stay in the NWT after they have completed their required self-isolation period in a remote tourism location?

If these clients have completed their required self-isolation period at a remote tourism location, they will be able to stay in the NWT longer if they choose to. These clients will be arriving in the summer of 2021. At that point vaccination levels nationally and internationally are expected to have increased significantly.

What will the tourism season look like this summer in the NWT?

The Government of the Northwest Territories (GNWT), with input and engagement from Northwest Territories Tourism, has created a plan to enable remote tourism operators to host clients from outside the NWT at remote locations beginning this summer. This applies only to remote tourism operators in order to follow the current self-isolation measures that are still in place for travellers coming into the NWT. The operators must follow an NWT Remote Tourism Operator COVID-19 Operations Plan, which will allow remote tourism operations to proceed with safety measures in place.

When can we expect to be able to allow tourists to visit the NWT without any restrictions?

The pandemic is constantly evolving and there is no precise timeframe for when tourists will be able to return to the NWT without restrictions. There are a variety of factors that will impact this such as:

When COVID-19 infections will fall in other jurisdictions and vaccination rates will rise both nationally and internationally.
Learning more about how effective vaccines are in preventing transmission of the virus and how well they protect against emerging variants of concern.
What changes the federal government will make on international traveller restrictions.

Where are remote tourism operators located?

Remote tourism locations are scattered throughout the NWT. Because they are remote, many of us who live here and have never taken part in remote tourism services do not always see or notice them. This is an important reason why the GWNT can put this new plan in place. The kinds of operations that take place at these remote locations include big game outfitting, fishing at remote lodges and activities such as paddling.

What will remote tourism operators be required to do to host out-of-territory clients?

Remote tourism operators looking to resume operations in 2021 must submit an NWT Remote Tourism Operator COVID-19 Operations Plan to the Office of the Chief Public Health Officer (OCPHO) for approval. Each operations plan must address how clients will be brought to the NWT before
self-isolating at a remote location to ensure there is no, or very minimal, contact with NWT residents or communities. Extra safety measures include not relying on commercial accommodations or food services within an NWT community, except while in transit, and following the proper social distancing protocols. Operators must have the ability to keep clients and all workers self-contained to a remote location. The Operations Plan must describe detailed plans for managing clients and employee interactions from arrival in the NWT through departure. The OCPHO will be working with operators to ensure these plans are well understood and followed.

Why are remote tourism operators allowed to bring in clients from outside the territory when leisure travel is still not allowed in the NWT?

Only those who have an exemption under Public Health Orders, like returning residents and essential workers, or those who have been granted an exemption under exceptional circumstances are allowed to travel within the Northwest Territories. Everyone who comes into the territory needs to file a
self-isolation plan with a travel exemption request. Now, the same is true for these out-of-territory clients, but they will be self-isolating at the remote tourism location instead of one of the NWT’s isolation hubs. The remote nature of these businesses means clients from out-of-territory will have no, or very minimal, contact with NWT residents and communities during their stay.

Where will the tourists be coming from?

Remote tourism operators will be able to provide services to clients who are legally allowed to be in Canada. The GNWT cannot override any restrictions on international travellers that the federal government has put in place. Currently most foreign nationals are NOT allowed to travel into Canada – including for reasons such as leisure travel, but this may change over the next few months as the rates of vaccinations increase in Canada and other countries. For more information: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html

Does this mean clients from the U.S. or other foreign countries could be hosted by remote tourism operators in the NWT?

Currently, most foreign nationals are NOT allowed to travel into Canada – including for reasons such as leisure travel. The GNWT cannot override any restrictions on international travellers that the federal government has in place. If a foreign national from the U.S. or another foreign country is legally allowed to be in Canada, remote tourism operators will be able to provide services to these clients.

When will these out-of-territory clients start arriving the NWT?

Clients will start arriving in the summer of 2021. Before any tourists arrive, the tourism operators they intend to travel with will have to have an approved NWT Remote Tourism Operator COVID-19 Operations Plan, and the tourists will have to have approved self-isolation plans.

Why is the Chief Public Health Officer making this change now?

This change is being made now to give tourism operators time to work through logistics to be ready to accept clients this summer. This includes submitting their application packages and providing any additional information required for approval of the plan by the OCPHO. They will also need to make any changes required to their operations to ensure they meet the terms of their approval by the CPHO. This is an addition to the usual planning and logistical work needed to set up their operations for the season, including booking clients.

Pandemic restrictions have taken a toll on the NWT tourism industry, which affects jobs, businesses and communities. While other businesses can survive by serving customers locally, a large part of the tourism sector in the NWT caters to out-of-territory visitors. By finding innovative solutions like this one, we are better able to support operators but also communities, other businesses and residents.

Will out-of-territory clients be able to arrive at and leave their remote tourism locations without having to stop in NWT communities?

Each remote tourism operator must address how clients will be brought into the NWT before self-isolating at a remote location to ensure there is no, or very minimal, contact with NWT residents or communities. If scheduled overnight layovers are necessary for out-of-territory clients while they are in transit, they can only take place in Yellowknife, Hay River, Inuvik, Fort Smith, Norman Wells or Fort Simpson. This must be noted in any Self-Isolation Plan submitted by out-of-territory clients to ProtectNWT. During these layovers, strict rules will ensure there is little to no contact with NWT residents. During these layovers, tourists and tourism outfitters must follow the same or similar restrictions related to social-distancing protocols that are currently in place for essential workers.

Where will these clients and staff stay if they must make scheduled overnight layovers in these communities?

All operations staff and clients must isolate at an established Self-Isolation Centre or identify alternative arrangements in their submission for OCPHO consideration. Costs for these stays will be the responsibility of the tourism operator or the client.

If out-of-territory clients are flying into a local airport, how will operators ensure they don’t interact with residents?

Each remote tourism operator must address how clients will be brought into the NWT before self-isolating at a remote location to ensure there is no, or very minimal, contact with NWT residents or communities as part of their approved NWT Remote Tourism Operator COVID-19 Operations Plan. The remote tourism operator will be responsible for providing detailed information to their clients regarding arrangements, behaviour and responsibilities while in the NWT.

How will interaction between out-of-territory clients and NWT residents on flights originating from outside the NWT be minimized?

Transport Canada has jurisdiction over air travel and has measures in place related COVID-19 and air transportation to reduce the spread of the virus in Canada. These measures include:

Requiring travellers to wear a non-medical mask at all times throughout their entire travel journey. Travellers who provide false or misleading information or refuse to wear a non-medical mask when directed could face fines.
Conducting health checks of all travellers before boarding.
Denial of boarding for symptomatic travellers or those who have been refused boarding in the past 14 days due to a medical reason related to COVID-19, or is the subject of a provincial, territorial or local public health order.
Denial of boarding for travellers who refuse to answer questions related to the health check, refuse to have their temperature taken, or refuse to comply with an instruction given by a gate agent, airport security screening personnel, or a crew member with respect to wearing a non-medical mask or face covering.

Airlines also have measures in place to prevent the spread of COVID-19 including strict cleaning routines and high fresh air turnover rates on flights. While there is not zero risk, taken together the measures adequately manage the COVID risk.

What about out-of-territory clients who must fly within the territory to get to their remote tourism location? How will interaction between them and NWT residents who aren’t part of the remote tourism operator’s staff be minimized?

The same measures Transport Canada has in place related COVID-19 and air transportation to reduce the spread of the virus in Canada for flights originating from outside the NWT apply to flights originating inside the NWT. Additionally, as part of an approved NWT Remote Tourism Operator COVID-19 Operations Plan, operators must address how clients will be brought to the NWT before
self-isolating at a remote location to ensure there is no, or very minimal, contact with NWT residents or communities.

Self-Isolation Changes

Why do people need to isolate at all if they are fully vaccinated?

While emerging evidence is optimistic, we still need to confirm how effective the vaccine is against transmitting COVID-19 to others and providing protection against the identified variants of concern. Other considerations include:

Canada is experiencing a third wave COVID-19.
Variants of concern (VoC) are important because they are newly mutated viruses. Mutations happen when many people spread the virus to one another quickly. It is similar to the flu, which also mutates quickly from year to year. There needs to be new influenza (flu) vaccines produced every year to adapt to mutations. We do not know yet if they same will be true for COVID-19. The best way to slow down transmissions, which will then also slow down mutations that cause variants of concern, is to get vaccinated and received your full dosage.
We also need to ensure we protect anyone who is unable to be vaccinated. Vaccines may seem to provide immunity to most VoC, but these variants also seem to spread faster and make people sicker, putting NWT residents who are not vaccinated at more risk.
According to the World Health Organization (WHO), it is not known how long the vaccines prevent infection and transmission. Immunity persists for several months, but the full duration is not yet known.

Is getting two doses of the vaccine the same as being fully vaccinated?

No, fully vaccinated means that the vaccine has taken full effect. This does not happen until at least two weeks after receiving your full dosage. This means 2 doses of an mRNA such as Pfizer or Moderna or one dose of Johnson & Johnson’s Janssen vaccine. You are NOT fully vaccinated if you have received one dose of an mRNA vaccine and one dose of a viral vector vaccine (i.e. AstraZeneca). Please continue to follow all public health guidance and precautions even after you have been fully vaccinated. If you have questions on whether you are fully vaccinated or not, please reach out to your health care provider.

How is this fair to people that can’t, or choose not to, take the vaccine?

The Chief Public Health Officer (CPHO) has reviewed the current evidence and weighed the public health risk related to those who are fully vaccinated and sees the risk as lower. With this in mind, we can reduce restrictions where possible but keep measures in place where there is still significant risk involved.

While it is unfortunate that those who are not vaccinated can’t receive the same treatment, this also helps protect others who are not able to receive the vaccine and could experience severe complications if they were to contract COVID-19. This is a step-by-step, careful approach to ending restrictions eventually for all, while doing everything we can to reduce the risk of COVID-19 in the NWT.
Though vaccination is a choice, it still poses a risk if a person chooses not to receive a vaccine. Getting vaccinated helps protect those who do not have a choice and are unable to receive the vaccine, but could experience severe complications if they contracted COVID-19. The approach is to address the public health risk. While the OCPHO respect a person’s choice, their additional risk does need to be considered when applying or reducing restrictions.

When does this take effect?

Wednesday April 21, 2021. If you are fully vaccinated and currently in self-isolation, you may book an appointment to receive your COVID-19 test on or after day 8 of your self-isolation timeframe. You can book a test by contacting your health centre or online if in Yellowknife.

Please contact ProtectNWT if you are interested in changing your self-isolation period and follow all instructions provided.

Why did you decide eight days?

COVID-19 symptoms may take up to 14 days to appear after exposure to COVID-19. However, the average is 5 to 7 days between exposure and symptom onset. We know on day 8 there is a significant reduction according to modeling (science-based pattern predictions). This modeling, along with additional symptom checks and health measures (wearing masks) creates a very low risk.

It is still possible to develop symptoms after eight days, therefore monitoring for symptoms and symptom checks must continue for the full 14 days. You are also required to wear a mask at all times while indoors (unless eating or drinking) and when two metres distance cannot be maintained outdoors.

What about non-NWT residents who want to come up to visit? Do the same rules apply to them?

The same changes that apply to returning fully vaccinated NWT residents will also apply to fully vaccinated non-residents if granted approval from the OCPHO to travel within the NWT.

Non-residents are only able to travel into the NWT under certain circumstances. Workers must follow a different set of rules. Some visitors can apply for a travel exemption when filing a self-isolation plan that need to be approved by the OCPHO, such as for compassionate or family reunification reasons or for other exceptional circumstances. Non-residents will need to supply proof of COVID-19 vaccination from the jurisdiction in which they received a COVID-19 vaccination. This needs to be provided to the NWT healthcare provider at the time of their COVID-19 test in the NWT.

When will younger people be able to get vaccinated in the NWT?

Clinical phased trials are underway. Pfizer results showed great efficacy in the 12 –15 age group and it is anticipated that the Moderna vaccine will release results soon. Given both are mRNA vaccines, similar results are anticipated in Moderna trials. However, the NWT CPHO must await Health Canada’s approval and the National Advisory Committee on Immunization guidance.

How likely am I to get COVID-19 after being fully vaccinated?

COVID-19 vaccines have been proven effective at preventing COVID-19 disease, especially severe illness and death. Current mRNA vaccines have shown a 94% reduced infection rate in fully immunized persons, but it is still possible for a fully vaccinated person to contract COVID-19. There is not yet enough research collected that can tell us how likely or unlikely your chances are of becoming sick with a variant strain after vaccination. Early data show the vaccines may work against some variants, but could be less effective against others. NWT residents must continue to follow public health measures, including shortened self-isolation.

I am travelling with a non-vaccinated person. Do I qualify for this exemption?

No, if a person who is not fully vaccinated returns to the NWT from outside the territory the whole household must follow the existing public health measures (entire household must self-isolate for 14 days). All individuals of the household must follow these measures regardless of their vaccination status.

I am fully vaccinated, but returning home to a household with members who are not fully vaccinated. What do they do?

Household members of a fully vaccinated traveller (provided that all those that travelled are fully vaccinated) need to isolate for the same amount of time the traveller needs to isolate. Once the fully vaccinated traveller receives a negative test result, the household member(s) no longer need to isolate. They are still required to monitor for symptoms. If at any time either the traveller or the non-vaccinated household member becomes sick with symptoms of COVID-19, they are required to self-isolate immediately and contact a local health care provider.

I am fully vaccinated but returning home to a household with members who are also fully vaccinated what do they do?

Fully vaccinated household members of a fully vaccinated traveller (provided that all those that travelled are fully vaccinated) are not required to self-isolate. They are still required to self-monitor for the full 14 days. If, however at any time either the traveller or the vaccinated household member becomes sick with symptoms of COVID-19, they are required to self-isolate immediately and contact a local health care provider.

How do you determine if someone has been fully vaccinated or not?

A healthcare provider is able to confirm that residents are fully vaccinated when a person is tested on day 8 by checking that person’s Electronic Medical Record status.

Non-residents who are granted approval to travel in the NWT, or residents who received a vaccine outside the NWT, will need to provide proof of vaccination from where they received their vaccine. You will need this at this time of testing or else you will not be able to receive your test. If you have received your vaccine in the Northwest Territories you DO NOT need to request an official copy of your immunization record to be eligible for this exemption.

What other conditions do I need to follow if I choose to reduce my isolation period?

You will need to continue to monitor for symptoms and complete your day 10 and 14 symptom checks. You will need to wear a mask at all times when indoors (unless eating or drinking) and outdoors when you cannot keep a physical distance of 2 metres. If at any time you start having symptoms, are named as a contact or part of an outbreak, you will need to self-isolate immediately and then call a healthcare provider. If at any time a healthcare provider tells you that you must self-isolate their direction supersedes this exemption.

If I am fully vaccinated, is it ok to book non-essential travel?

Due to the incidence of COVID-19 across Canada and the increasing levels of variants of concern, non-essential travel is still not recommended until the situation improves and more Canadians have the vaccine available to them.

Wastewater Testing

Why is wastewater surveillance so important?

It’s a sensitive and cost-effective way to test for the COVID-19 virus in a population. Wastewater testing is especially useful for the NWT because it enables public health officials to determine whether COVID-19 is present or absent in our communities. This early-warning system helps to inform public health actions to stop the spread of the virus as it can identify the presence of the virus or even community transmission before cases are reported through clinical testing.

What is being measured in the wastewater?

People who are infected shed the virus through their feces, even if they don't have symptoms. Untreated wastewater is sampled from a wastewater collection system (e.g.: treatment plants, trucks). Wastewater is tested in a laboratory for the presence of the virus’s genetic material (SARS-CoV-2 mRNA). As only bits of virus particles and not whole virus are present in wastewater, the test looks for the virus’ genetic material. This test is sensitive enough to detect for the presence of very small levels of the virus.

Can you have a positive signal but no public health action?

Yes. Most positive signals don’t result in additional public health actions as they confirm what we already know from clinical testing. When individuals with COVID-19 are isolating at home, we expect their sewershed to result in a positive signal. In these cases, which are explained by confirmed cases in the community, we monitor the situation but no additional action is required.

Where there is an unexpected positive signal of COVID-19 in wastewater, the Office of the Chief Public Health Officer determines if further investigation is required. In rare instances, unexpected trace levels are detected. In these cases, an interpretation is made on the trend rather than on a single signal. We actively monitor the results from the next few samples before making a determination on public health actions.

How often is wastewater tested?

In the NWT, wastewater is tested approximately two-to-three times per week, depending on the community. In many other cities outside of the NWT, 24-hour composite samples are becoming the standard. When wastewater testing is established at Taiga Environmental Laboratory in Yellowknife, we may consider more frequent testing if a community is experiencing an outbreak. This will assist in determining how well response measures are working.

Why is there a delay of a few days between sampling and posting of results online?

Shipment and testing by the National Microbiology Lab (NML) in Winnipeg takes at least one-to-three days. This, coupled with the 48-to-72-hour period to collect the sample, means results will typically reflect the status of COVID-19 for a given community about a week later.

Taiga Environmental Laboratory is being set up to run COVID-19 testing. This will reduce the turn-around time for results by several days. Taiga Environmental Laboratory is currently refining its methodology, working with NML to ensure a high standard. Going forward, NML will continue to serve as a guide and to ensure quality assurance. Timing of the transition of primary testing by Taiga Environmental Laboratory will occur when there is confidence that this new methodology has been validated. This means results from Taiga concur with those from NML on the same samples.

Can wastewater results estimate the number of positive cases in a community?

A wastewater signal cannot estimate the number of cases in a community but the information is still very useful. Public health officials review the signal’s strength and trend (increasing or decreasing) to assess how it aligns with clinical cases in the community. This assessment helps inform actions that might be needed. COVID-19 wastewater-based epidemiology is rapidly developing and this is one area actively being pursued by researchers.

How were communities selected for wastewater testing, and can other communities be added?

The first communities were selected based on two factors: (1) they were designated communities for self-isolation under the Public Health Order (Fort Smith, Fort Simpson, Norman Wells, Hay River, Inuvik, and Yellowknife); and (2) they have piped collection systems that lend themselves to installing autosampler equipment. Additional communities with piped systems were added (Fort Simpson and Norman Wells). With these communities, wastewater surveillance covers more than half of the NWT population.

Different sampling/testing methods are required to do testing in communities with trucked sewer systems. At this time, steps are being taken to introduce wastewater testing in Fort Liard given the proximity to northern B.C. communities. Surveillance in other communities may be considered in the future pending an assessment of public health need, available technology and resources.

How long will wastewater testing be done?

This program will be in place for at least the next 6-18 months, pending progression of the pandemic and the role this surveillance activity has in informing the public health response. The technology is powerful and can be used long-term to monitor for new introductions of COVID-19.

Are there hazards with sampling wastewater?

Wastewater can contain a range of pathogens that are harmful to human health. For this reason, workers in the waste management occupation take precautions to avoid exposure to these hazards. Health officials have determined that the occupational risk of COVID-19 infection for wastewater workers is extremely low, and that the usual worker safety precautions when dealing with sewage are adequate. There have not been any reported infectious forms of the virus in wastewater.

Testing for COVID-19

Is all COVID-19 testing now being done using rapid testing?

We expect all COVID-19 tests in the territory will be done on rapid testing devices by early-October. If testing exceeds capacity at any point, tests may be sent to Alberta for processing.

What happens to tests that are not done using rapid testing?

They will continue to be sent to a laboratory in Alberta for analysis. We expect quicker turn-around on the Alberta tests, on September 14th we started sending tests to a different lab in Alberta that isn’t impacted by the backlog of test requests from Alberta residents.

Who gets a rapid test and who doesn’t if a choice needs to be made between sending it to Alberta or not?

While we expect to be able to complete all tests in-territory by October, we will be developing prioritization criteria that will see patients with more serious symptoms or who are more vulnerable being prioritized for testing. Some examples would include those who live in long-term care homes or other closed facilities.

Can you tell me where my swab is being processed and whether or not it will be done on the in-territory rapid devices?

At this time we can not provide tracking of the pathway of individual samples because it would take up a significant amount of human resources that are required for other tasks such as coordinating the processing of samples, communicating sample results to those whose tests are complete, and administering clinics and the COVID testing sites.

Who can get tested for COVID-19?

Currently, COVID-19 testing prioritizes symptomatic individuals for COVID-19 testing, including those with mild symptoms.

Anyone who presents with one of the following symptoms will be tested:

Fever
New or worsening cough
Shortness of breath or difficulty breathing
Generally feeling unwell
Abdominal pain
Chills
Muscle aches
Fatigue or weakness
Sore throat
Congestion or runny nose
Headache
Diarrhea
Nausea or vomiting
Loss of sense of smell/taste
Skin changes or rashes
Loss of appetite

Your local healthcare professional has discretion to test someone for any other reason if they are concerned you may have COVID-19.

What is rapid testing?

Rapid testing means testing for COVID-19 completed in the Northwest Territories which can be turned around within one day after being received at a laboratory.

How long does it take to get a test back?

This largely depends on the transport time from where the sample is taken to the lab where it is processed. This means some communities may experience longer turnaround times.

The target turnaround time is 24 hours from receiving a sample at Stanton Territorial Hospital for tests that are being processed in-territory. These would be tests completed on rapid testing devices. Up to 48 tests per day will be tested using this technology.

For tests referred to Alberta, the target time is 48 hours from the time the sample is received.

How many tests can be done with rapid testing devices?

Right now, we can process at least 240 tests each week, or 48 per day. By early-October, at least 500 tests will be able to be processed each week. The number of tests will continue to increase as more devices ramp up.

Cancer Treatment during COVID-19

What is NTHSSA doing to lower the chances of COVID-19 for patients and staff?

Your NTHSSA care team is reviewing your care before your appointment. We are working to set up telephone and virtual follow-up appointments to help limit the amount of people that need to be at the Medical Daycare Unit.

I am worried about getting COVID-19. Do I have to come in for my follow up appointment?

Depending on the reason for your appointment, your healthcare team may offer you a "virtual" visit using the phone, or a video chat. We will only offer this as an option if it is safe to do so. Staff may ask you what technology (phone or computer) you have access to and are comfortable using. Please let them know if you have any concerns.

Should I still go to my cancer treatment appointment?

Treatment appointments are still scheduled. Please plan to come.

If you do not feel well, please call the Medical Daycare Unit 867-669-4368.

What happens if my treatment appointment needs to be cancelled?

If you have COVID-19 or other symptoms that keep you from going to your treatment appointment, your oncologist or general practitioner oncologist will talk to you about the next steps.

As a cancer patient, am I more likely to get COVID-19?

At this point, we cannot be sure if cancer patients are more likely to get sick with COVID-19, but you may be at higher risk for more severe symptoms of COVID-19 if your immune system is weaker from the cancer and treatment.

If I need cancer medications for home, what do I do?

Call the Medical Daycare Unit like you normally do.

I am on chemotherapy and I have a fever. What should I do?

If you have a temperature of:

38.3°C (100.9°F) or higher at any time or
38.0°C (100.4°F) to 38.2°C (100.8°F) for at least 1 hour

Then follow the directions from Medical Daycare Unit on your Triage Letter. Call the Medical Daycare Unit contact number you were given. If you can’t get through or it’s after hours, go to your nearest Emergency Department or Health Centre. When you get there, give the nurse your emergency letter and tell them that you are on chemotherapy.

I live with someone who is self-isolating. Do I have to self-isolate as well?

Follow the NWT self-isolation guidelines.

I am on immunotherapy and have developed a cough, shortness of breath or fever. What should I do?

If you have:

a fever or 38.9°C (102°F ) or higher that lasts longer than 24 hours
a cough or
difficulty breathing

Follow the directions the Medical Daycare Unit gave you. Call the Medical Daycare Unit contact number you were given. If you can’t get through or it’s after hours, go to your nearest Emergency Department or Health Centre. When you get there, give the nurse your emergency letter and tell them that you are on immunotherapy.

Can the Medical Daycare Unit have me tested for COVID-19?

At this time, the Medical Daycare Centre is not testing people for COVID-19. If you need testing, please complete the online self-assessment tool and follow the directions for COVID-19.
If you are experiencing any of the following symptoms:

difficulty breathing (e.g. unable to finish sentences because of your breathing, short of breath at rest, unable to lie down because of difficulty breathing);
chest pain;
having a very hard time waking up;
fainted or lost consciousness; OR
difficulty managing your daily life because of breathing difficulties.

Please call 911 or go directly to your nearest Emergency Department or Health Centre if you are in a smaller community. Click here for contact information for regional NWT Health Centres.

If you think that you have COVID-19, please tell 9-1-1 or call the Health Centre before you go, so that they are prepared for your arrival.

What can I expect prior to my appointments?

You will receive a screening phone call before your appointment at the Medical Daycare Unit or Cross Cancer Institute.

Who do I contact if I still have questions about cancer care?

If you have more questions about your treatment, you can contact:

Cancer Navigators: call toll-free at 1-866-313-7989, or email their team at cancer_navigator@gov.nt.ca
Medical Daycare Unit: call 867-669-4368

If you have additional COVID-19 only related questions you can call or email the COVID-19 hotline toll-free at 8-1-1, or email protectnwt@gov.nt.ca

What can I expect when arriving at Stanton Territorial Hospital’s Medical Day Care Unit for my chemotherapy or immunotherapy appointment?

Use the hand sanitizer immediately upon entering the Hospital.
Screening staff at the front entrance will ask you and your support person screening questions. This will help us limit people’s exposure to COVID-19 within our hospital and keep patients and staff as safe as possible.
There may be line-ups. Please come 5-10 minutes earlier than you normally do. This will give you time for the screening questions and help you get to your appointment on time.
Go straight to the Medical Daycare Unit after screening, no need to stop at registration, they will register you on the unit.
Please respect the need to stay 2 meters or 6 feet away from others at screening desks, reception desks and in waiting areas.

What will happen if I have symptoms when I arrive at the Medical Daycare Unit?

If you have symptoms, call the Medical Daycare Unit before you come so we can assess you by phone first. If you do arrive to the Medical Daycare Unit with symptoms that may be from COVID-19, we will ask you to wash your hands and put on a mask. A healthcare provider will assess you. They will wear personal protective equipment like gloves, gown and mask. After they finish assessing you, they will contact the General Practitioner Oncologist.

Am I allowed to bring visitors to the Medical Daycare Unit with me?

Yes, you may bring one (1) support person to the Medical Daycare Unit. They will be screened when entering the hospital.

Isolation Centre Costs

How many isolation centres are there?

There are currently four isolation centres – Yellowknife, Inuvik, Hay River and Fort Smith.

Why do the costs vary among the isolation centres?

The rates among the isolation centres vary because they are based on different hotel room and food rates in each community.

How much will it cost for additional family members to stay in the isolation centre?

The rates charged are per room. There may be an additional charge for additional people in a room. For example, in Yellowknife room occupancy is two and there is an additional charge of $15 per person / per day.

Depending on the size and makeup of the family and what is available at the hotel, two or more rooms may have to be booked. If that happens, you will have to pay the total cost of the number of rooms booked during the 14-day stay.

There may also be costs for pets – for example there is a $35 per day charge for pets in Yellowknife.

Will I have to pay if I cause any damage during my stay?

Yes, anyone staying at an isolation centre will have to pay for any damages they cause.

Do I have to stay in an isolation centre or can I self-isolate somewhere else?

All considerations require an approved Self-Isolation Plan.

Those who can safely self-isolate in a private residence in an approved location can do so. Contact ProtectNwt for more information about where you can self-isolate..

Alternate self-isolation arrangements may be approved through the Self-Isolation Planning process. Exemptions can be considered for exceptional circumstances. Please note that you cannot self isolate in a territorial campground.

Who pays for the costs of staying in an isolation centre?

Effective January 5, 2021, the GNWT will only cover the costs of isolation centre stays for non-discretionary travel as outlined below. This means those travelling for leisure purposes or other purposes not described below will need to pay for their own self-isolation costs if they require a stay in an isolation centre.

Under the Isolation Centre Payment Policy, the GNWT will pay for the following uses of isolation centres:

Medical Travel of Northwest Territories (NWT) residents
Medically Advised Self-Isolation (MASI)
Compassionate Travel
Returning Students
Legal Requirements
Unique Circumstances

Any use of isolation centres not included in one of the above categories or granted approval under unique circumstances is not eligible for payment by the GNWT.

I will be working in the NWT and need to stay in an isolation centre, but I am not an NWT resident? Do I need to pay for my costs?

The self-isolation requirements of workers, including essential service workers, supply chain workers, and non-resident workers, who are already employed, must be arranged and paid for by the employer or as otherwise agreed to between the employer and the employee.

Land Lease Relief

Who is not eligible for Land Lease Relief?

If you applied for a new surface disposition after April 1, 2020, you are not eligible for the rent relief.

What if I already paid my land lease rent this year?

Rents for surface dispositions will not be collected for the period of April 1, 2020 through to March 31, 2021.
Lessees who have already made payments for the 2020/21 fiscal year will automatically receive a refund if their account is in good standing. Please contact Ms. Rebecca Whalen, Administrative Assistant at Rebecca_whalen@gov.nt.ca or call 1-855-NWT-LAND, if you have questions.

Is the Department of Lands providing an exemption to the lease rent payment?

The Department of Lands is waiving lease rents for the 2020-21 fiscal year. For clarity, the Department is not just postponing collection of the lease rent to a later date, it is not going to collect it at all for the 2020-21 fiscal year. It is a one-time lease rent exemption.

Regular rent collection will resume on April 1st 2021. If you have any questions about the rent relief and whether it applies to you, please contact Ms. Rebecca Whalen, Administrative Assistant at Rebecca_whalen@gov.nt.ca or call 1-855-NWT-LAND.

What is the Department of Lands announcing?

The Department is announcing the waiving of rent for surface dispositions for the 2020/21 fiscal year, to provide financial relief, specifically from:

Rents payable for existing surface leases, easements, licenses of occupation on Commissioner’s Land
Rents payable for existing surface leases, easements, licenses of occupation on Territorial Land
Rents pa yable for existing quarry leases on Commissioner’s or Territorial Land

What is the lease rental relief initiative?

The surface dispositions relief applies to existing residential, recreational and commercial and industrial dispositions on public land. For added clarity, relief does not apply to new applications received after April 1, 2020.
Rent relief is for all surface rights dispositions on public land, effective retroactively to April 1, 2020.

What is a surface disposition?

A surface disposition is a contract that provides specific rights for the access or use of land. This right can be exclusive in the case of leases or licences of occupation or a shared interest in the form of an easement or right-of-way.

Who is eligible for Land Lease Relief?

All holders of existing residential, recreational, commercial and industrial surface dispositions on public land are eligible for the rent relief, retroactive to April 1, 2020. This relief also applies to:

commercial and industrial leases
variety of business types, such as:
- diamond mines
- bulk fuel companies
- small contractors
- trucking companies
- tourism operators
- fish plants
- outfitting camps
- saw mills
- lodges

Are other costs being waived in the Land Lease Relief initiative?

No. The following will still be collected:

fees, including application, administrative and documents fees
security deposit requirements
costs associated with the sale or grant of land
royalties for granular material.

Rent Regulations

Is there a number I can call to find out more about rent regulations?

The Rental Office is able to provide advice to both tenants and landlords on the Rental Tenancies Act and help to resolve disputes.

What happens if I can’t pay my rent due to COVID-19?

There is a new regulation that allows you to defer your rent to be paid later if you follow the appropriate steps if you have lost your job, or have experienced a significant reduction in your income due to COVID-19. You are required to explain - in writing - your situation to your landlord.

What do I have to show my landlord?

You must give your landlord a written notice or explanation why you are unable to pay your rent and how you are planning to be able to do so. If any of the information in your written notice changes, you must tell your landlord immediately.

Does this mean I don't have to pay my rent at all?

No. You must pay your rent as soon as you are able to. It is important that tenants make plans for paying the amount you owe after the emergency is over. There is uncertainty around how long the impacts of COVID-19 will require this protection to be in place, but the situation is being closely monitored, and any further changes and the eventual repeal of these protections will be publicly communicated.

After I have provided the written information, can my landlord evict me for not paying?

Once they have received your written notice, your landlord cannot evict you due to your inability to pay rent.

What if my landlord doesn’t believe the information provided to them in a written notice?

Your landlord can request evidence that would show the information provided by the tenant is accurate. If the landlord is still not satisfied they may make an application to the rental officer to decide if the information provided is sufficient.

What about other reasons to evict me? Do they still apply?

Normally, there are a number of circumstances where a landlord can normally apply to terminate a tenancy. After you have provided your written notice, your landlord will not be able to terminate your tenancy for any of these reasons either. These include:

A rental property is the landlord’s only residence in the Northwest Territories
A tenancy agreement is for subsidized public housing
A landlord requires possession of the rental premises for use as their own residence, or their immediate family
A landlord has entered into an agreement of sale
A landlord requires the property for demolition of the residence, extensive renovations, or if they are repurposing the property and will no longer be renting it
A student or staff member was provided housing by an educational institution but no longer meets the requirements to qualify for that housing
A landlord and a tenant share a bathroom or kitchen facility and have had personal differences that make continuing the tenancy unfair to either of them. If your landlord has already given notice and started the process to terminate a tenancy based on one of these reasons, and a tenant submits written notice that they are unable to pay their rent due to COVID-19, the process will be paused until this regulation is repealed (discontinued).

Are there any reasons that still apply where I could be evicted?

Yes. A landlord will still be able to apply to the Rental Officer to terminate a tenancy with 10 days notice for the following reasons:

A tenant has repeatedly and unreasonably disturbed the landlord’s or other tenants use of the rental property
A tenant has caused damage to the rental property and not followed an order to address it
A tenant has not followed an order to address an obligation in a tenancy agreement
The tenancy agreement has been frustrated (cannot be carried out)
The safety of the landlord or other tenants has been seriously impaired by the tenant

Does this mean that I can't end my tenancy and leave if I want to or have to?

There is nothing in the new Regulations to stop you and your landlord from agreeing to end your tenancy. You can also still terminate your tenancy as below due to family violence.

Declaring a Public Health Emergency

What does it mean?

To declare a Public Health Emergency the Minister, on the recommendation of the Chief Public Health Officer (CPHO), must be satisfied a public health emergency exists and declaring an emergency is needed to protect the public.
The CPHO has critical additional powers during a Public Health Emergency. We now believe these are necessary to properly protect the public health and to minimize the impact on the health system, ensuring we can properly care for those who become ill.
These additional CPHO powers include, but are not limited to:
- authorizing qualified persons to render additional aid and provide services as needed;
- expediting emergency licensing of additional health care providers;
- making orders and providing directions restricting or prohibiting travel to or from any area within the Northwest Territories;
- coordinating and providing for the delivery of medical services;
- procuring and providing for the distribution of medical supplies and equipment across the NWT;
- acquiring property (private or public ie schools, community gyms) for use in responding to the Public Health Emergency.
- entering into agreements with the federal government or a province or territory to provide services to the NWT.
Other additional powers include being able to enter premises without a warrant. This includes entering people’s homes, but the CPHO would take this additional power seriously, and likely only act on this where reasonably necessary to protect the public health.
The Public Health Emergency also lets the CPHO appoint public health officials under the Public Health Act. This power regularly rests with the Minister of Health and Social Services.

How is it done?

CPHO must formally recommend to the Minister of Health and Social Services
Minister is the one to sign a Declaration of the Public Health Emergency
In signing the declaration, the additional CPHO powers under the Public Health Act are activated

How long does it last?

The Public Health Emergency can last up to 14 days
Then another one must be declared
The Minister can re-declare as many times as necessary (each time based on a recommendation from the CPHO)
If the CPHO sees that the risk to public health is no longer there before the end of the 14 days, the CPHO can advise the Minister, who can terminate the Public Health Emergency early

Why Now?

The World Health Organization (WHO) has declared this a global pandemic.
We are seeing health systems, much larger and less fragile than ours, being stretched beyond surge capacity.
We are hearing the advice of those already affected, saying they acted too late.
We are already feeling the effects on our health system as a ripple effect stemming from other health systems across the country reaching their full capacity.
We learned from H1N1 that we needed to act sooner in securing additional health care providers to support our health system’s ability to respond to the pandemic.
As all provinces now have cases, we need to be able to expedite the recruitment of additional health care providers now and not wait.
To quickly be able to license health care providers from down south to provide care here we need to declare a Public Health Emergency.
We are also seeing virtual care as an effective approach to minimize transmission that could reduce the risk to our smallest communities.
To be able to swiftly activate virtual care apps for health care providers to use we need to declare a Public Health Emergency.

Does the Public Health Emergency allow the Chief Public Health Officer to order people to self-isolate?

The CPHO has the power to order a person who is infected, is probably infected, or may have been exposed to an infectious disease, to self-isolate.
The CPHO can make such an order whenever she feels there is a risk to public health.
The Deputy CPHO can also make such an order.
If the CPHO hears of situations where a person is not following the strict advice regarding self-isolation, the Office of the CPHO will take this very seriously.
Public Health Officials and those doing contact tracing can always advise the CPHO and the Deputy CPHO if they think an order is recommended.
We take this seriously. Please contact us if you know of cases where people who should be self-isolating are out in the community putting others at risk.

Use of Peace Officers to enforce the Chief Public Health Officer’s orders

The CPHO has always had the backing of peace officers to enforce the orders she can make under the Public Health Act.
The CPHO has in the past regularly called on the RCMP to assist.
Should the CPHO find she is in the position where she is in need of the RCMP to enforce orders and directions issued under the Public Health Emergency or otherwise, the Office of the CPHO will work with the RCMP, noting this will also be a busy time for the RCMP until we can flatten the curve of the pandemic.

Will the Chief Public Health Officer order people not to go to the small communities?

The Public Health Emergency gives the CPHO the power to order the prohibition of travel anywhere within or to the Northwest Territories.
The decision to make such an order would be weighed against the risk to the public health in a small community.
Such an order could make reference to a particular community, a region, or be a blanket prohibition of travel between communities.

Can the Chief Public Health Officer close the NWT border?

During a Public Health Emergency, the CPHO has the power to order the closure of the NWT border.
In making a decision to close the border the CPHO would consider the risk to public health, but also the impact to the resupply of critical goods and services to NWT residents.

Financial Supports for Early Learning and Child Care

Will the GNWT be able to assist programs with accessing and paying for hard-to-get cleaning products (e.g. hand soap, bleach, lysol wipes, etc.), in order to meet CPHO recommendations for healthy hygiene practices?

ECE identified additional funding for April – June 2020 for licensed early learning and child care programs to purchase cleaning and disinfecting supplies and/or contracting cleaning staff to carry out enhanced cleaning and disinfecting regimens at child care centres, and to purchase personal protective equipment (PPE). This funding has been extended for an additional three months (July – September, 2020).

This is over and above an initial supply of cleaning products provided by ECE as a free emergency support for programs that identified the need for additional supplies in the first weeks of the pandemic.

All programs will receive more information about this temporary funding from their Regional Early Childhood Consultant

Will the GNWT be paying for and providing masks for early learning and child care programs?

ECE has provided licensed early learning and child care programs with additional funding to purchase the recommended personal protective equipment (PPE) for staff, as well as for the purchase of supplies and/or cleaning staff to carry out enhanced cleaning and disinfecting regimens. As per the Office of the Chief Public Health Officer (OCPHO), children only need to wear masks when isolating prior to being sent home if they become unwell while at the program.

Will ECE continue to pay attendance-based funding to licensed early learning and child care programs throughout the COVID-19 pandemic?

ECE is continuing to pay Early Childhood Program (ECP) funding to licensed early learning and child care programs, regardless of whether a program remains open or closed during the pandemic. As this funding is attendance-based, ECE is processing payments based on the previous fiscal quarter’s payment or the current actuals, whichever is higher.

For licensed early learning and child care programs that have closed due to COVID-19 or those considered functionally close (with 33% or less of their licensed spaces filled), ECE is extending a temporary subsidy to offset fixed costs, such as rent and utilities. While ideally child care programs will remain open as essential services wherever possible, this subsidy is designed to support the ability of programs to re-open when the health risks associated with COVID-19 have decreased.

Where can I get other funding support in response to COVID-19?

The federal government has established a wide variety of COVID-19 financial support programs to help individuals and businesses. The GNWT encourages all GNWT-based businesses, groups and individuals to first access, to the extent possible, federal funding support for COVID-19.

Federal supports available to operators may include:

Canada Emergency Response Benefit (CERB)
Canada Emergency Wage Subsidy
Deferral of GST remittance obligations until June 30, 2020
Deferral of income tax payments for businesses to August 31, 2020
Support for Operating Costs program which is applicable to the three territories.

Operators can obtain more information, including a link to application forms, on the Government of Canada website: https://www.canada.ca/en/department-finance/economic-response-plan.html

For programs and families that have not yet received the subsidies for April to June, 2020, will they still receive the funding they were eligible for?

Yes, payments will continue to be processed for those families and programs that were eligible for any of the four temporary funding streams provided between April and June, 2020.

Why was the 33% parent child care subsidy and the wage/staff grant discontinued?

As the GNWT moves into Phase 2 of the Emerging Wisely plan and there is an absence of active cases and community spread, the GNWT needs to make fiscally responsible decisions that support the sector while ensuring that there will be additional resources available when they may be needed in the future.

As both essential and non-essential workers return to work, the expectation is that licensed early learning and child care programs are returning to more typical operations. ECE recognizes that additional funding may be needed later on depending on the situation as it relates to COVID-19 in the NWT. In addition, the GNWT is actively planning for the potential need to respond to a second wave of COVID-19 cases in the NWT.

What has ECE done to support licensed early learning and child care programs during the COVID-19 public health crisis?

ECE has provided ongoing support to licensed early learning and child care programs during the COVID-19 public health emergency to help programs remain open or re-open at the earliest possible opportunity.

Effective April 24, 2020, ECE identified $5.106 million to immediately create four temporary child care initiatives to support parents providing essential services during the COVID-19 public health emergency and lessen the financial impacts on licensed family day homes and centre-based child care programs.

As part of the initial response to COVID-19, in a time of uncertainty when the territory was in what is now referred to as containment Emerging Wisely, ECE identified immediate funding requirements. Four temporary initiatives were established for April to June 2020 with a budget of $5.1 million. The funding streams included a 33% parent subsidy; a wage top-up for child care staff; funding for enhanced cleaning and disinfecting; and a subsidy to offset fixed costs to programs.

Now that the initial funding is ending in June, what supports will be offered going forward during the COVID-19 pandemic?

As the NWT moves into the Phase 2 of Emerging Wisely, ECE will extend two of the four temporary initiatives to September 30, 2020. The following two funding streams are being extended to September 30, 2020:

Funding for licensed early learning and child care programs to purchase supplies and/or labour to carry out enhanced cleaning regimens at child care centres, and to provide personal protective equipment (PPE).
A subsidy to offset a portion of the fixed costs, such as rent and utilities, for licensed early learning and child care programs that closed or functionally closed*, due to COVID-19. While ideally child care programs will remain open as essential services wherever possible, this temporary subsidy is designed to support the long-term sustainability and lessen the impact of COVID-19.

*Programs that have 33% or less of their licensed spaces filled will be considered functionally closed. Functionally closed programs are eligible for the Fixed Costs Subsidy.

These supports are in addition to existing supports, such as the Early Childhood Program (ECP) attendance-based operating subsidy. They are intended to help maintain the availability and sustainability of early learning and child care services that residents critically depend on to continue to serve the NWT throughout the COVID-19 public health emergency and following the response to the pandemic.

What other funding programs are also available for licensed early learning and child care programs?

The following regular funding programs are also available for licensed early learning and child care programs:

The Early Childhood Program (ECP) attendance-based operating subsidy will continue to be provided to licensed early learning and childcare programs, regardless of circumstance (i.e., regular operation, closures or lower attendance than usual due to COVID-19) based on the previous payment amount. This will address their immediate needs to cover operating costs and staff wages.
The existing Early Childhood Staff Grant will continue be provided to all staff working in licensed, centre-based programs based on the previous payment amount. This grant is paid directly to individual staff as a wage top-up, and will flow to all eligible staff, including those in programs that have already closed.
Healthy Children Initiative (HCI) and Supporting Child Inclusion and Participation (SCIP) funds will be provided for 2020-21 to existing recipients of both funding streams at the amount provided during the 2019-20 fiscal year, further supporting stability for existing programs. New funding requests may be considered at a later date, depending on needs and available funds.

Many programs struggle with financial sustainability, and may require parents to pay for care even if licensed early learning and child care programs are closed. Will ECE subsidize parent fees so that licensed programs do not have to charge parents?

Early learning and child care programs in the NWT are independent, non-profit organizations in unique financial situations and ECE does not regulate parent fees charged by licensed early learning and child care programs.

To support long term program sustainability, ECE is continuing to pay Early Childhood Program (ECP) funding to licensed early learning and child care programs, regardless of whether a program remains open or closed during the pandemic. As this funding is attendance-based, ECE is processing payments based on the previous fiscal quarter’s payment or the current actuals, whichever is higher. The ECP subsidy is meant to offset some program costs but will not cover all program expenses; some programs may still need to charge parent fees. While ECE is discouraging programs from requiring parents who are not currently accessing child care services to pay to hold their spaces, given that regular ECP funding continues to be provided to both closed and open programs, programs may choose to continue charging parent fees, regardless of whether families have access to the services; this will vary depending on the individual program and policies.

Health and Safety for Early Learning and Child Care

If an operator of a family day home or someone else living in the day home has been in contact with someone who is being tested for COVID-19 and not showing symptoms, do they need to inform the families for whom they provide child care of this possible exposure?

As a caution, it is important for residents to be transparent and inform others when a possible exposure may have occurred. This may include staying home, self-isolating and monitoring for symptoms for anyone who has been potentially exposed to COVID-19.

Should programs encourage non-essential workers to keep their children at home, to encourage physical distancing?

It is up to families to decide whether or not to send their children to a licensed early learning and child care program during the COVID-19 pandemic. See this page for the most up-to-date advice related to COVID-19.

ECE has provided online resources and guidance to support parents and young children with at-home learning and playing during COVID-19.

Anyone who has returned from outside of the NWT, including children, is required to self-isolate for 14 days. If the children did not travel, they may be able to attend a licensed early learning and child care program as long as they are maintaining physical distance in their home, away from those who traveled and are self-isolating.

To prevent the potential spread of COVID-19, we ask that parents and operators be diligent and keep children home, and in self-isolation, if children have been in close contact with anyone who; is required to self-isolate or showing ANY signs or symptoms of ANY illness

Is there an email, website and/or phone number that licensed early learning and child care programs contact with questions pertaining to specific situations related to COVID-19?

Yes, licensed early learning and child care programs can contact their Regional Early Childhood Consultant, or send general inquiries to covid@gov.nt.ca

Will specific environmental health protocols be mandated for licensed early learning and child care programs?

Licensed early learning and child care programs are required to continue following protocols outlined in the Child Day Care Standards Regulations and should ensure children, families and early childhood educators follow proper hand washing techniques and use healthy respiratory practices.

ECE, in consultation with Environmental Health, is developing a best practices document that will be provided to licensed early learning and child care programs.

How should licensed early learning and child care programs monitor children in their programs? Are there specific steps that programs should be taking to ensure added safety at this time?

Some early learning and child care programs have implemented processes and tools to ensure safety related to COVID-19, such as:

Asking families a list of questions when children are being dropped off
Limiting the number of people dropping children off at one time
Taking staff, parents and children’s temperatures upon entering the building

In general, the risk of contracting COVID-19 in the NWT is still low. At this time, it is not necessary to have children change clothes or take additional measures beyond frequent hand washing and healthy respiratory practices. Programs may choose to check staff, parent and children’s temperatures upon entry, but this is not necessary. Decreasing the number of non-essential interactions is important, and programs can try to decrease the number of families arriving at the same time.

Throughout the day, staff should be monitoring children’s general appearance and mood. Watch for signs that children are unwell, which includes children being over-tired, coughing, having difficulty breathing or developing a fever. Children should be sent home if they are unwell in any way, not just if they are experiencing symptoms of COVID-19. Children should not attend early learning and child care programs if someone they have had close contact with is unwell or has been tested for COVID-19.

Now that there are confirmed outbreaks of COVID-19 in daycares in southern Canada, how is ECE responding with regards to childcare in the NWT?

Due to the strong precautions taken since the start of the pandemic, the risk of getting COVID-19 in the NWT is currently very low compared to southern Canada. The territory has had relatively few cases of COVID-19, all of whom have successfully recovered, and there is currently no community transmission of the virus in the NWT. In southern Canada by comparison, community transmission is higher.

As the global pandemic evolves, the GNWT is closely monitoring new information about the virus both within Canada and worldwide. As this information becomes available, the GNWT is considering how it applies within the NWT context. At this time, the direction from the OCPHO has not changed with regards to early learning and child care programs remaining open. The risk of contracting COVID-19 in an early learning and child care setting in the NWT remains low. It is essential that there continue to be early learning and child care options for NWT families throughout the COVID-19 pandemic.

Does the recommendation to wear masks in public extend to staff, children and families attending licensed early learning and child care programs?

The Office of the Chief Public Health Officer recommends the use of medical masks for staff working in early learning and childcare environments. This is because adults spread the virus easily between one another. Staff members can remove their mask if they are 6 feet away from another individual.

Evolving information about the COVID-19 virus has resulted in the OCPHO changing their previous recommendation of children over the age of 2 in licensed early learning and childcare programs wearing masks. This is no longer a recommendation. Data tells us that only 1% of the spread of COVID-19 in Canada has been through children in licensed early learning and childcare programs.This is a very low risk. Young children are typically not the spreaders of this disease.

The Office of the Chief Public Health Officer (OCPHO) recently put out an advisory to NWT residents that non-medical cloth masks can help reduce the transmission of COVID-19 when used in public places. When children and staff are in busy public places, such as on an outing, masks may be worn by children over the age of 2 as an extra precautionary measure. However, this is up to each individual program to decide.

What resources are available to help licensed early learning and child care programs assess and mitigate risk while operating during COVID-19?

Employers are responsible for completing their own risk assessments, having their own exposure control plans, and providing the right protective equipment based on those assessments. Please consult the Workers’ Safety and Compensation Commission (WSCC) as needed and see their available resources online.

In addition, ECE is extending the funding stream to provide additional resources to ensure licensed child care programs receive adequate support for supplies and labour to carry out enhanced cleaning regimens at child care centres, and to provide personal protective equipment (PPE) for staff and clients. This funding stream is extended to September 30, 2020.

Is it safe for a Family Day Home to continue operating if they have a person living in the home who is exempt from the travel restrictions (e.g. flight crew and/or transportation)?

At this time, the risk of contracting COVID-19 in the NWT is still low. Family day homes who have someone living in their home who is exempt from travel restrictions should continue to keep physical distance and practice frequent cleaning and sanitizing within their homes.

Should a licensed early learning and child care program stay open if there are no children of essential workers accessing the program? Would the advice from the CPHO change in this case?

At this time, the NWT CPHO is not recommending the closure of any early learning and child care programs.

Why are early learning and child care programs being told they can continue operating, if other gatherings are not allowed?

Licensed early learning and child care programs, including family day homes, provide essential services that are critical for supporting families of young children working in essential service positions. With respect to gatherings in general, the NWT CPHO is recommending NWT residents avoid all non-essential interactions. Licensed early learning and child care programs are considered an essential service.

With the new information that parks and playgrounds should not be visited in the NWT, what additional cleaning/sanitizing guidelines should licensed early learning and child care programs follow for outdoor toys/equipment?

Early learning and child care programs should avoid using public outdoor play equipment, such as parks and playgrounds, or should implement a cleaning and sanitization schedule before and after equipment is used. If early learning and child care programs have private outdoor play spaces and equipment, these spaces can continue to be used. Cleaning and sanitizing should occur on a regular basis, similar to the process being followed indoors.

If a family is self-isolating (i.e., has returned from outside of the NWT) are they allowed to send their child(ren) to an early learning and child care program?

Anyone who has returned from outside of the NWT, including children, is required to self-isolate for 14 days. If the children did not travel, then they can attend a licensed early learning and child care program as long as they are maintaining physical distance in their home, away from those who traveled and are self-isolating. Where it is not possible for the traveler to maintain a level of physical distancing in their home, all members of the family may be required to self-isolate. For questions about self-isolation plans, please contact: 1-833-378-8297 or protectnwt@gov.nt.ca

Should parents/guardians who are non-essential and working at home also keep their children at home instead of sending them to their licensed early learning and child care program?

Many families may choose to keep their children home while they are working from home or are at home themselves. The OCPHO has not required licensed early learning and child care programs to only provide care for children of essential workers. Families will need to discuss their options and preferences for accessing child care with their program operator. If programs are charging parent fees for non-essential workers, ECE encourages them to continue to provide early learning and child care services.

How can licensed programs determine if a family is requiring early learning and child care services as an essential service provider? Will parents and families have a letter stating the reason they are accessing child care?

HSS and ECE are not requiring licensed early learning and child care programs to provide care for only children of essential service workers.

Licensed early learning and child care programs will still be responsible for choosing who they provide services to. This may involve continuing to operate their programming as usual or accepting new families and clients. It is important that early learning and child care programs follow their typical procedures and maintain the information required under the Child Day Care Act and Child Day Care Standards Regulations for new children who may be enrolled in their programs.

How is operating a licensed early learning and child care program (considered okay) different from having a playdate (not recommended)?

Licensed early learning and child care programs, including family day homes, provide essential services that are critical for supporting families of young children working in essential service positions. The NWT CPHO is recommending that NWT residents avoid all non-essential interactions, including playdates.

Operations, Licensing and Inspections for Early Learning Programs

Can licensed early learning and child care programs that operate in school buildings remain open even though schools have closed?

Early learning and child care programs that operate in school buildings across the NWT will need to address this concern with the Education Bodies in their community to determine whether or not the program may continue to operate in a school space. If you are unsure of who to contact please speak to your ECC who will contact the relevant education superintendent in your region.

Will ECE staff continue to conduct annual licensing inspections, now that the GNWT has indicated its employees will be working from home?

ECE staff will be in contact with early learning and child care programs whose licenses are expiring soon, to determine next steps and ensure programs continue to meet the requirements under the Child Day Care Act and Child Day Care Standards Regulations.

If a new licensed early learning and child care program were to close during this time, would they be expected to pay back any funding received for new spaces and/or health and safety?

If a licensed early learning and child care program recently opened and received new child care spaces and/or health and safety funding, and has chosen to close temporarily due to COVID-19, they will not be expected to re-pay the GNWT at this time. If a program chooses to close indefinitely, they may be expected to re-pay the funding they received according to their contribution agreement.

Should licensed early learning and child care programs request or require parents to sign a liability waiver if they are accessing child care for their children during this time?

There is no requirement in the NWT Child Day Care Standards Regulations for parents to sign a waiver regarding the operation of early learning and child care programs during the COVID-19 pandemic. Some licensed early learning and child care programs may choose to do this; however, waivers in general do not absolve organizations from liability. Licensed early learning and child care programs who wish to continue to operate must follow the guidelines set out by the NWT Office of the Chief Public Health Officer and be sure families clearly understand the requirements of physical distancing and self-isolation (in cases of those who have travelled or who have displayed signs of illness).

Excluding all children and adults who are ill from your program and following the early childhood-specific hygiene and sanitary practices that are recommended by the NWT Chief Public Health Officer remain key to limiting the transmission of COVID-19 across the NWT.

Service disruptions across government, communities and private businesses may impact the ability of licensed programs to comply with Regulations (i.e., the requirement for First Aid and CPR-C training, immunizations and TB testing etc.). Will programs be able to maintain their licenses?

ECE recognizes that service disruptions may impact licensed early learning and child care program’s ability to comply with legislation. While the risk to children or staff working in the programs is low, and recognizing that the current situation is unique, alternative solutions will be applied as needed to meet the requirements of the Child Day Care Act and Child Day Care Standards Regulations. ECE will deal with these concerns as they arise on a case-by-case basis to ensure licensed early learning and child care programs are able to maintain their Child Day Care Licenses.

Prevent and Prepare

Why is the government recommending we wear reusable fabric masks?

COVID-19 is spread through respiratory droplets: tiny little drops of water that come out of your mouth and nose when you talk, cough or sneeze. These droplets can go a long way if your mouth and nose aren’t covered, and if they come into contact with another person, that person can catch the virus from you.

By wearing a fabric mask, and washing it regularly in hot water and soap, it can help you keep your cough and sneeze to yourself. If you have COVID-19, this will reduce the amount of droplets leaving your mouth and nose, and limit how far they can go.

Note: Non-medical masks or facial coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

The World Health Organization says wearing masks only helps when we still do everything else right – including handwashing, social (physical) distancing, and self-isolating when required.

To make a cloth face covering, follow these steps:

Learn how to make a cloth face mask

What do I need to make a non-medical mask?

There are many ways to create effective non-medical masks. At-minimum, we recommend:

At least two 10 x 6 inches of 100% cotton. A cotton blend may be used if 100% cotton is not available. Plastic, polyester or nylon is not recommended

Material to create loops to go around your ears – fabric or rubber bands are common

Facial tissue, paper towel or coffee filters

For some approaches, a sewing machine is useful, but many sew-free methods exist.

(Learn how to make a cloth face mask)

To make a disposable paper face covering and visor, check out the Hong Kong-Shenzhen Hospital’s video:

When is a medical mask necessary?

Medical masks are only required if you’re sick and you’re entering a health care facility, or if you’re a health or care worker. Wearing a medical mask is appropriate if:

you have symptoms of an illness that spreads through the air. Wearing a mask can help stop the spread of the infection to others.
your health provider may recommend you wear a mask while you are seeking or waiting for care. In this case, masks are an appropriate part of infection prevention and control measures that are put in place so that people with an infectious respiratory illness do not spread the infection to others.
you are caring for a sick person or you are in direct contact with an ill person. In this situation wearing a mask can help protect you from catching COVID-19, however, it will not fully eliminate the risk of illness.

Where to find non-medical masks, PPE and cleaning supplies

Many NWT residents and businesses are making non-medical face coverings. A few businesses are also making PPE and cleaning products. Refer to these lists of non-medical face coverings, PPE and cleaning supplies producers and suppliers to find out who is providing these products in your community.

How do I wear a mask properly?

When wearing a mask, make sure to:

properly cover your mouth and nose
avoid touching the mask once it’s on your face
properly discard the mask after each use
wash your hands after removing the mask

Masks can easily become contaminated and need to be changed frequently and fitted properly for them to provide adequate protection.

Should people go out on the land?

As a way to socially distance yourself, going out on the land is a safe option.
However, we encourage those doing so to be extra safe.
Emergency services may not be available for search and rescue.
Our health system may not have the capacity to respond.

What is the difference between self-monitoring and mandatory self-isolation?

Self-monitoring is when you watch for symptoms of COVID-19. Mandatory self-isolation is when you need to stay home and isolate yourself from everyone (no visitors). If you are asked to self-isolate you should also be self-monitoring for symptoms at the same time. For more information, please see:

What are social distancing, mandatory self-isolation and mandatory isolation?

Social (physical) distancing
Mandatory self-isolation
Mandatory isolation
Not recommended for any NWT resident
Not allowed for anyone in the NWT

Social (physical) distancing

You have:

☐ No symptoms; OR

☐ Have not travelled outside the NWT in the past 14 days; OR

☐ You do not live in a household with:

someone who has COVID-19;
someone who has been tested for COVID-19;
someone who has symptoms and has travelled outside the NWT in the past 14-days

☐ Recovered from COVID-19

Social (physicial) distancing means:

Keeping at least 2-metres between yourself and others
No visitors (non-household members) inside your home, cabin or tent
You can do outdoor activities with others (up to a maximum of 10) if you can keep 2-metres distance between everyone
Running essential errands alone and on off-peak hours
Wearing a face covering while in public OR if you cannot keep 2-metres between yourself and others (optional)
You can go on the land with groups of 10 or less

Mandatory self-isolation

You have:

☐ Symptoms (even if mild); OR

☐ Returned to the NWT from other parts of Canada in the last 14-days; OR

Fully vaccinated individuals and household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

☐ You have been tested for COVID-19; OR

☐ You live with someone who has been tested for COVID-19; OR

☐ You live with someone who has symptoms and has returned from travel outside the NWT from within Canada in the past 14-days; OR

☐ Been given direction from a health care provider to self-isolate

☐ If you are an essential worker contact your health care provider for additional guidance

Mandatory self-isolation means:

Keeping at least 2-metres between yourself and others
No visitors (non-household members) inside your home
If you have symptoms:
- Stay in a separate room
- Use a separate bathroom if possible
If you do not have symptoms:
- Monitor yourself for symptoms
- You can go outside for a walk if you are alone or with members of your household
- If you must get essential items have someone else pick them up. If not available wear a face covering while in public OR if you cannot keep 2-metres between yourself and others.

Mandatory isolation

You have:

☐ Tested positive for COVID-19; OR

☐ Live in the same household as someone with COVID-19; OR

☐ Returned to Canada from international travel within the past 14-days (with symptoms, without symptoms); OR

☐ Been given direction from a health care provider to isolate

☐ If you are an essential worker contact your health care provider for additional guidance

Mandatory isolation means:

Keeping at least 2-metres between yourself and others (even inside your home)
No visitors (non-household members) inside your home
No errands or leaving your property unless it is to see a health care provider. Wear a face covering.
You can go outside for fresh air, if you are on your own private property
If you have symptoms AND have returned from international travel in the last 14-days, you cannot go outside. Not even on your own property.
Monitor yourself for symptoms
If you have symptoms:
- Stay in separate room
- Use separate bathroom if possible

Not recommended for any NWT resident

✘ Non-essential travel outside Northwest Territories (NWT)

✘ Do not share personal items, such as toothbrushes, towels, bed linen, dishes, utensils or electronic devices like phones and remote controls.

✘ Outdoor activities that require shared, high touch equipment (i.e., volleyball, basketball, rugby, football, etc.) or that breach 2-metres of distance between others

Not allowed for anyone in the NWT

✘ Having more than 5 visitors (non-household members) in your home.

✘ Self-isolation in a small community when entering NWT. Contact ProtectNWT for information about which communities are approved for self-isolation.

Why Stay Home?

Lots of people may get exposed to COVID-19 and not get sick. However, they can still become “vectors” – healthy people who transmit the virus to others.

If you are young and healthy, you could be a vector, and pass the virus to people around you without knowing about it. This is especially dangerous if you spend time with elders, or people with heart, lung, or immune system diseases, or if your friends do.

The safest course of action – for EVERYBODY – is to pretend you already have the virus, and are trying to keep the rest of your community healthy. If we all do this for a few weeks, we can minimize the impact of COVID-19 on the Northwest Territories.

If you or somebody you know develops symptoms of COVID-19, they should contact their local health centre immediately. If the symptoms become very bad, or if it is extremely difficult to breathe, dial 9-1-1.

Why wear a non-medical mask?

Wearing a non-medical mask is an additional measure you can take to protect others around you, even if you have no symptoms. It is still strongly recommended that, in addition to using a non-medical mask, you continue to physically (socially) distance yourself from others by staying at least 2 meters apart, avoid touching your face and frequently wash your hands. A non-medical mask can be especially useful when physical distancing is not always possible like when you have to use public transportation (like a taxi or a plane), go to the grocery store, pharmacy or to seek medical care.

Wearing a non-medical mask may make you feel safer and stop you from touching your nose and mouth. But remember not to touch or rub your eyes unless you have washed your hands first.

How does wearing a non-medical mask protect others from COVID-19?

COVID-19 is spread through tiny droplets that come out of your mouth and nose when you talk, cough or sneeze. We know that people who have COVID-19 can still transmit the disease if they have very mild symptoms or before they have symptoms and before they are aware they have the disease. Wearing a non-medical mask when you go out will shield your mouth and nose to help prevent your respiratory droplets from coming into contact with others or landing on surfaces. Just like coughing or sneezing into a tissue or your sleeve, wearing a non-medical mask will reduce the chance that others are coming into contact with your respiratory droplets. By preventing the spread of your respiratory droplets to others or onto surfaces, you will prevent spreading COVID-19 to others if you are infected with the disease but do not know it.

And if everyone does it, then everyone is more protected.

If you know you have COVID-19 you must isolate at home, but you could wear the non-medical mask in your home to protect those you live with.

When you go out it is best to have multiple non-medical masks with you so you can change them when they get wet or contaminated. Carry clean ones in a separate plastic bag. Wash the contaminated non-medical masks in hot soapy water and dry in a hot dryer when you get home.

Important Note:

Non-medical masks should NOT be placed on young children under age 2, anyone who has trouble breathing, or who are unconscious, incapacitated or otherwise unable to remove the covering without assistance.

How can I protect myself and my community from COVID-19?

We can reduce the spread of respiratory infections (this includes COVID-19), in our communities by practicing healthy respiratory practices. This means you and your family should:

STAY HOME if you are sick
- Wear a mask if you are sick and must go out especially if you are in a waiting room or in places with large crowds.
- If you need to see your healthcare provider ask for a mask when you get there
Avoid close contact with others if you are sick
Turn and cover your nose/mouth with a disposable tissue for every cough/sneeze
- If a tissue is not available cough/sneeze into your elbow
Throw used tissues in the garbage
- If there is no garbage, carry a small plastic bag to put used tissues in and throw out later
Wash your hands for at least 20 seconds after coughing, sneezing or blowing your nose
- Use alcohol-based sanitizer if no soap is immediately available
Clean/Disinfect any surfaces or objects you or someone else might have touched while sick

Here is a video from the World Health Organization on practices to protect your health:

Will a non-medical mask protect me from getting COVID-19?

Not directly. Non-medical masks will help protect others by reducing the amount of droplets that leave your mouth and nose when you talk, cough or sneeze. But it does the same for others. So if everyone wears one, everyone is protected a lot more.

keeping a distance of at least two metres apart,
staying home if you’re feeling even a little bit sick,
avoiding touching your face
washing your hands frequently for at least 20 seconds using soap and water or use alcohol-based sanitizer when putting on the face covering and taking it off
cleaning and disinfecting contaminated high touch surfaces and
covering your mouth with your elbow or a tissue if you cough or sneeze and are not wearing a facial covering.

Should I be preparing in case I or a close family member gets sick?

The global situation is changing rapidly. It is important to prepare in case you or a family member get sick. This may include establishing supplies of food or medications.

For more information see:

Being prepared for COVID-19

How to wear a non-medical mask

A non-medical mask must:

Fit snugly but comfortably against the side of the face
Be secured with ties or ear loops
Include multiple layers of fabric (preferable cotton, NOT plastic, polyester or nylon)
Allow for breathing without restriction
Be able to be machine washed and dried, without damage, in hot temperatures
If cloth material is not available, then disposable material such as multiple layers of tissue and paper towels can be used but should be thrown out after each use
Use a clean covering each time
Put used non-medical masks in a clean plastic bag and wash between uses – do not mix clean and dirty non-medical masks in the same bag

Accessing Early Learning and Child Care

How is operating a licensed family day home (considered okay) different from having a playdate (not recommended)?

Licensed early learning and child care programs, including family day homes, provide essential services that are critical for supporting families of young children working in essential service positions. The NWT CPHO is recommending that NWT residents avoid all non-essential interactions, including playdates.

With the advisory that parks and playgrounds should not be visited in the NWT, what additional cleaning/sanitizing guidelines should licensed early learning and child care programs follow for outdoor toys/equipment?

Where can I find child care during COVID-19?

ECE has developed a list of licensed programs that are operational during COVID-19, which is being updated regularly.

Can non-essential workers still access child care?

Yes. The Office of the Chief Public Health Officer (OCPHO) is not requiring early learning and child care programs to provide care solely to children of essential workers. While ECE has asked programs to consider prioritizing care for essential services workers, programs can offer care to both essential and non-essential workers. ECE has developed a list of licensed programs that are operational, which is being updated regularly.

How is ECE helping people find child care and programs fill vacancies?

ECE worked with the Department of Health and Social Services to match child care services with the identified needs of health authorities staff throughout the NWT as an additional level of support for both parents and programs. At that time, ECE staff also provided a one-stop registration process for NTHSSA employees to find available child care spots and matched them with known vacancies in open programs where possible.

ECE has developed a list of licensed programs that are operational, which is being updated regularly.

JK-12 Back to School

What if my child has a health condition and is unable to attend school?

There may be students who are unable to safely attend school for health reasons These students will be supported to learn from home through remote learning. Each special circumstance should be evaluated by a health care practitioner, on a case-by-case basis, to determine whether it is safe to attend school.

If parents or guardians have concerns they should:
● Consult their child's health care practitioner to determine whether it is medically safe for their child to return to school.
● Contact your child’s school to discuss available options and support, if it is not safe to return to school.

Will students have access to any school based food programs in the 2020-21 school year?

Education Bodies receive funding to provide healthy food to students at school, such as breakfast, snacks, lunch and care-packages. Each school will be providing information to students and families regarding what programs will be offered and how to access them.

Can I home school my child(ren)?

Parents or guardians in the NWT have the right to home school their children. Parents or guardians who are interested in registering their children for home schooling must formally meet with the school and submit a learning plan for each child at the time of registration. Once the learning plan is approved and the children are enrolled, the parent or guardian then takes on the responsibility for teaching their children. For clarity, once a learning plan is approved, it is expected that the program be carried to completion over the course of the semester or school year as applicable. Home schooling parents will not have access to a teacher at the school to provide support.

Contact your local education body for specific information about its home schooling process and how to register. Parents or guardians may be entitled to reimbursement for eligible expenses in accordance with the education body policy in their region.

Students who are unable to safely attend school for health reasons will be supported to learn from home and would not be considered ‘home schooled’ under the Home Schooling Regulations.

Will there be any respite for students with complex needs and their families?

Recognizing the need for respite during C-19 for families who gave children with complex needs, Child and Family Services is working with ECE to mount a respite program. More information will be coming as soon as it becomes available.

Will Northern Distance Learning be available?

Northern Distance Learning (NDL) is expected to continue as usual with students attending in their NDL classrooms for live classes hosted from Inuvik with the usual support of In-class Support Persons (ISPs).

There may be an opportunity for students to take additional courses through NDL. The program offers a range of academic or “-1” courses in the following communities: Inuvik, Fort Resolution, Fort Liard, Fort McPherson, Tuktoyaktuk, Aklavik, Fort Good Hope, Ulukhaktok, Behchokǫ̀, Délı̨nę, Tulita, Fort Simpson, Fort Providence, Łutselk’e, Paulatuk and Whatı̀. For more information, consult our fact sheet or contact the school principal.

Where can I get more information about schools?

ECE will continue to ensure up-to-date information on JK-12 education is made available to students and parents or guardians. For more information, please visit : https://www.gov.nt.ca/covid-19/en/backtoschool.

Additional information specific to school schedules, procedures and other requirements will be provided by schools and education bodies.

If a student is 19 or over, are they able to go to school?

As per the recommendations of the OCPHO, students who turn 19 after December 31, 2020 will be allowed to attend school in person for the duration of the school year. Students who turn 19 on or before December 31, 2020 will need to stop attending school in person prior to their nineteenth birthday. It is recommended that students who turn 19 on or before December 31, 2020 begin distance learning at the start of the school year so they will not have to be asked to leave mid-year.

School staff will make every effort to work with their Grade 10, 11 and 12 students to complete their core subject courses, providing a final mark and awarding credits.

How will parents know if there is a school outbreak?

Notification letters will be sent home to advise parents and caregivers of a school outbreak. Public health will communicate with and determine when individuals impacted by a school outbreak may return to school.

Will high school programming and graduation requirements be impacted in 2020-21?

High school programming (Grades 10-12) and graduation requirements will mostly return to normal. This means the temporary high school course completion processes established during school pandemic closures are no longer current or available. If there are special circumstances (including blended learning), needs or situations where special accommodations should be considered, this can be explored with the student’s teacher and principal.

What happens if there is a COVID-19 outbreak in a community or school?

If a COVID-19 outbreak occurs in a community or school, the response will occur only for those schools impacted. This will not necessarily result in the closure of other schools in the region, or result in a system-wide closure of all schools in the NWT. This is to be avoided so as to minimize disruption of learning for students.

If there is a COVID-19 outbreak in a school, it will close temporarily to contain the spread and allow Public Health to carry out contact tracing and testing of individuals potentially exposed to the virus.

Will students receive report cards?

Student assessment, evaluation and reporting processes will return to pre-COVID-19 conditions. This means that every JK-12 NWT student will receive grades and report cards in the 2020-2021 school year according to existing school policies and scheduled dates. Teachers will be responsible for assessing a student’s progress to-date, assigning grades or levels as appropriate, and providing meaningful feedback to students, parents and guardians.

What is a school outbreak?

A school outbreak means that one case of COVID-19 has been acquired within the building, suggesting that transmission in the school is occuring. The Office of the Chief Public Health Officer determines and announces when a school outbreak is occuring and when it has ended. They will instruct the school on when to close and what to do if a school outbreak occurs. This may be different in each case, depending on the situation.

When can my child(ren) return to school after self-isolating?

The health care practitioner will let staff and students (and their parents or guardians) know when it is safe to return to school following a period of self-isolation or illness. The health care provider will provide a card that can be shared with the school as evidence of safe return to work/school. Should a student or staff member return to school before they have been advised to do so, they will be sent home immediately. Should a student or staff member choose not to be swabbed or share their card, they will need to be out of school/work for a minimum of 10 days to ensure public health and safety.

What kind of learning opportunities for students should parents expect?

Schools are reopening this fall and all JK-12 students are expected to attend and participate in the educational programming offered. The majority of JK-12 students will be able to attend full-time for in-class instruction, while some may be asked to do a blend of in-person and at-home learning throughout the school year.

Students who are well are expected to be in attendance at school. Students who cannot safely attend school for health reasons or temporary self-isolation needs will be supported to learn from home through remote learning. Parents of healthy students who decide to keep their children at home will need to take on the responsibilities of home schooling as per the Home Schooling Regulations.

Although teachers and school staff will be doing everything they can to ensure school continues to be a safe, supportive and inclusive environment, it is likely going to look and feel different for everyone. We also recognize that there may be challenges for both students and staff in returning to school after a lengthy break from in-person, classroom-based learning. There will be a focus on prioritizing student mental health and wellness throughout this transition back to school.

While we cannot control or predict the realities of the pandemic, ECE is committed to ensuring that learning continues for all NWT students, regardless of the circumstances. Please refer to your student’s school reopening plan for more information on what education will look like at your school and in your community.

What happens if a student or staff member shows symptoms at school?

Each school’s reopening plan includes a dedicated room where a student can safely isolate if they begin to show symptoms of COVID-19 while at school. The student will be accompanied by a staff member and will be kept safe during this time. The parents or guardians of a student with symptoms will be notified immediately of their child’s status and asked to pick them up from school as soon as possible to take them for medical assessment.

If a staff member begins to show COVID-19 symptoms at school, they will notify school administration and follow the school safety plan.

How will online or remote learning work? What if I don’t have a computer or if I have unreliable internet services?

ECE is working together with education bodies to ensure students are accessing in-person learning as often as possible in the upcoming school year; however, schools are also getting prepared to offer distance learning as well, when necessary.

Education Bodies and schools have included in their plans options for how they can deliver learning opportunities using alternative methods (i.e. not in-person), which could include online learning. The approaches put in place by individual schools and classes may look slightly different depending on the students and families that these schools serve, which is why the planning has been completed at the local level.

When schools surveyed their families in March after in-class instruction was suspended for the 2019-20 school year, they determined that a number of students do not have access to internet at home or to devices. A number of different strategies were employed across the NWT to mitigate these concerns to ensure students could continue learning:

1. In some schools, paper packages were developed and dropped off or picked up, to ensure students didn’t need to rely on internet access. Schools are prepared to do this again in 2020-21 if needed.

2. In some schools, laptops were loaned to students who didn’t have access to devices. These schools and others are preparing to do this again in 2020-21 if needed.

3. Some schools took steps to get internet access to students by buying modems for homes or turbo sticks, or by setting up drive-up hotspots. Again this is being looked at for 2020-21.

ECE will continue to work with education bodies to ensure learning will continue in 2020-21, regardless of whether or not schools need to suspend in-class instruction again. Circumstances are different across the North, so responses and mitigations need to reflect the specific schools and communities.

Efforts are being made to maximize the number of students who can learn in person at schools across the territory during the 2020-21 school year and to therefore reduce the number of students reliant on distance learning as their only source of education.

What is the daily process for staff to screen?

School staff also play an important role in supporting school plans to keep everyone safe. All school staff must self-screen every day before entering the school. This screening process will help to prevent the possible spread of COVID-19.
Staff must:
1.   Using the Staff Screening Tool for COVID-19 symptoms every morning;
2.   Stay at home if they are showing one major or two minor COVID-19 symptoms, if they have been outside of the territory or in contact with someone who is ill or has a suspected or confirmed case of COVID-19;
3.   Inform school administration of their absence using the regular process;
4.   Contact their health care practitioner for advice as to next steps.
Staff can call 8-1-1 or their local health centre for help with any questions about COVID-19. Refer to this fact sheet for more information on self-monitoring.

What will happen with the Grade 6 and 9 Alberta Achievement Tests (AATs) and the Grade 12 Diploma Examinations this year?

Both the Alberta Achievement Tests (AATs) for Grades 6 and 9 and Grade 12 course Diploma Exams are programs developed and administered by Alberta Education. If Alberta decides to hold AATs or Diploma Examinations, the NWT will evaluate our position to offer them to NWT students closer to their scheduled writing time. Teachers should continue to prepare their students to write these assessments.

How do I as a parent/guardian support my school plan?

All parents and guardians have a role to play in supporting their school plans by:

1.   Using the Student Screening Tool for COVID-19 symptoms every morning with every child in your care;
2.   Keeping child(ren) home if they are showing one major or two minor COVID-19 symptoms, if they have been outside of the territory or in contact with someone who is ill or has a suspected or confirmed case of COVID-19;
3.   Modelling safe physical distancing and handwashing;
4.   Picking students up from school as soon as you are notified.

Families and caregivers can call 8-1-1 or their local health centre with questions about COVID-19.

Will students who were seeing a mental health counsellor still have access to those services?

Mental wellness counselling services will continue to be available to students either in-person or through virtual care technology and telephone services. All students will be eligible to access counselling services, regardless of whether or not they were already receiving counselling. Virtual workshops and resources for education staff will be available and information about contacts for counselling support has been shared with the schools. In addition, mental wellness supports are available for education staff through Starling Minds and Lifespeak.

Income Security

If I have questions about the Canada Recovery Benefits for Workers, who can I ask?

Since these benefits are offered through the Government of Canada, we are not able to offer advice or answer any questions. You are encouraged to call 1-833-966-2099 or go to the Government of Canada’s website.

How do I contact a Client Services Officer?

Client Services Officers are located in most communities. To find your local ECE Regional or Community Service Centre please click here.

If your community is not listed, please contact the Regional Centre within your region.

How do I report on my Productive Choice?

Until the Northwest Territories has entered Phase 3 of Emerging Wisely, all applicants will continue to be enrolled in the Wellness: Self-Care Productive Choice. You will not be required to enter into a Productive Choice Agreement or report on progress.
The Wellness: Self-Care Productive Choice allows applicants to focus on caring for themselves and their family while practicing physical distancing in an effort to reduce the spread of COVID-19.

How do I apply for the Senior Home Heating Subsidy (SHHS)?

If you received the SHHS during the 2019-2020 fiscal year, you do not need to reapply, the Department has approved SHHS benefits for the 2020-2021 fiscal based on your previous application.

If you are new to the SHHS program, please contact your Local ECE Service Center to apply for benefits.

I recently lost my job or had my hours reduced; am I eligible for Income Assistance?

The Income Assistance (IA) program is intended to assist with your basic and enhanced needs, such as rent, utilities, food and clothing. In order to be eligible, you must complete an application and have a need greater than your income.

You are encouraged to complete an application for IA and make an appointment to meet with a Client Services Officer (CSO).

Applications are available online or in all ECE Regional or Community Service Centres.

Do I have to apply for Income Assistance every month?

If your financial income changes each month, you will be required to submit Form - A Reporting Form and bank statements, pay stubs and/or verification of income each month.

Your Client Services Officer will discuss this with you and determine whether you are eligible to be payrolled. Payrolling means that you will automatically be assessed for Income Assistance for a set amount of time.

If you are required to report monthly or are payrolled, you will be required to submit your utility invoices each month so that these payments can be made on your behalf.

If you require assistance with fuel, wood or pellets on a monthly basis or as needed, you must contact your Client Services Officer to issue an authorization.

If I am on Income Assistance, can I apply for other benefits, like Employment Insurance, the Canada Recovery Benefit, the Canada Recovery Sickness Benefit, or the Canada Recovery Caregiving Benefit?

Yes. You are encouraged to apply for any benefits that may be available to you, such as the following (note this is not a full list of benefits):
o   Employment Insurance (EI);
o   Canada Recovery Benefits for Workers;
o   Workers’ Safety and Compensation Commission benefits;
o   Pension plans such as: Canada Pension Plan, Old Age Security and the Guaranteed Income Supplement.
It is very important that you fully understand the eligibility requirements for these benefits and any tax implications.
If you do receive any of these benefits, they will be counted in your monthly assessments. This means that whatever you receive will be deducted from your Income Assistance calculation. It does not mean that you will not qualify. Income Assistance is based on financial need and if the income you are receiving doesn’t cover your basic needs, you may still qualify.

BDIC Working Capital Loans

Is there a maximum amount businesses can apply for under the working capital loan?

To date, we have been trying to limit loans to $25,000; however, we are flexible in our assessments

and businesses can receive more if their need is clearly demonstrated.

This initiative is intended to provide businesses with bridge financing for their working capital needs for a 1 to 2 month period.

Many small businesses will require far less than $25,000 and we will be approaching this process with the intention of helping as many small businesses as possible that are demonstrating substantial need.

How will ITI prioritize loan applications to ensure disbursement is equitable?

Our assessments will be based on the financial need of businesses hit by the COVID-19 crisis. Right now our criteria is very flexible and we will review all applications and allocate money as fairly as we can.

With respect to businesses owned by non-residents, support will be contingent upon demonstrated investment in, and support of, the NWT economy.

How long will the process take for a business to find out if they are approved?

Applicants should expect to have acknowledgement of their application within 2 business days and if successful, should receive the loan within 2-3 weeks.

How long can businesses defer their loan payment, especially if the COVID-19 crisis continues throughout the summer?

Approved deferment of all BDIC loan payments will be for a period of up to 3 months. Requests can be made anytime between April 1, 2020 through September 24, 2020.

NWT Travel Restrictions

I am a resident of the NWT, can I come back?

Yes. However, you must maditorily self-isolate and stay at home for 14 days in an approved location. Contact ProtectNWT for more information about where you can self-isolate.

You will need to:

Complete the approved self-isolation plan within 24 hours and complete and submit the symptom check form to Protect NWT online or by calling Protect NWT at 8-1-1 on your 2^nd, 6^th, 10^th and 14^th days of self isolation.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices
Complete the online self-assessment to determine whether you should be arranging for a test if you begin feeling sick. If you need to be tested, contact the appropriate medical centre by phone and they will give you further instructions. Do not go in without speaking to them by phone first.

Self-Isolation for fully vaccinated travellers and their household members looks different.

Travellers who are fully vaccinated are eligible for a shortened self-isolation period. They can get tested for COVID-19 on the eighth day of the 14-day self-isolation period, and if the results are negative for COVID-19, then only self-monitoring is necessary for the remainder of the 14-day time frame.
Fully vaccinated household members who did not travel do not need to self-isolate with the traveller; only self-monitor.
For more information see Self-Isolation for Vaccinated Individuals.

I live in a smaller community, what do I do?

You cannot go back to your home community without first self-isolating for 14 days in an approved location. Contact ProtectNWT for more information about where you can self-isolate. If you don’t have a place to stay,the Government of the Northwest Territories has four isolation centres in Yellowknife, Inuvik, Hay River and Fort Smith for anyone who does not have a place to safely self-isolation. Contact ProtectNWT for more information about the isolation centres or to arrange a stay.

You will also need to:

Complete the approved self-isolation plan before arriving in the NWT or at the latest within 24 hours of entering the NWT. Completeand complete and submit the symptom check form to Protect NWT online or by calling Protect NWT at 8-1-1 on your 2nd, 6th, 10th and 14th days of self-isolation.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices
Complete the online self-assessment to determine whether you should be arranging for a test if you begin feeling sick. If you need to be tested, contact the appropriate medical centre by phone and they will give you further instructions. Do not go in without speaking to them by phone first.
Fully vaccinated travellers and their household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

Can I leave the NWT and then come back?

We recommend that you do not leave the territory for non-essential travel. However, if you do go, on your return you must self-isolate and stay at home for 14 days in an approved community Contact ProtectNWT for more information about where you can self-isolate.

You will need to:

Complete the approved self-isolation plan within 24 hours and complete and submit the symptom check form to Protect NWT online or by calling Protect NWT at 8-1-1 on your 2^nd, 6^th, 10^th and 14^th days of self-isolation.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices
Complete the online self-assessment to determine whether you should be arranging for a test if you begin feeling sick. If you need to be tested, contact the appropriate medical centre by phone and they will give you further instructions. Do not go in without speaking to them by phone first.
Fully vaccinated travellers and their household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

Can I leave the NWT for a medical appointment?

Please confirm with the provider that arranged your appointment for advice. In the event you are told to go, you will need to self-isolate for 14 days upon your return in an approved location. Contact ProtectNWT for more information about where you can self-isolate.

You will need to:

Complete the approved self-isolation plan within 24 hours and complete and submit the symptom check form to Protect NWT online or by calling Protect NWT at 8-1-1 on your 2^nd, 6^th, 10^th and 14^th days of self-isolation.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices

Fully vaccinated travellers and their household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

Are visitors allowed in the NWT?

To limit the spread of COVID-19, leisure travelers are not allowed to travel within the NWT.

Outside of this:

The Office of the Chief Public Health Officer will consider compassionate, family reunification, and other exceptional circumstance exemptions from the travel restrictions on a case-by-case basis. Click here to learn how to apply for one of these travel exemptions.
The Office of the Chief Public Health Officer is considering self isolation exemption requests for travellers coming from Nunavut and arriving or planning to arrive in the NWT. These individuals need to file a self isolation plan and exemption request through ProtectNWT and must receive an approved exemption letter from the Chief Public Health Officer before being able to not self isolate.
The Office of the Chief Public Health Officer (OCPHO) is allowing remote tourism activities to resume in the Northwest Territories (NWT) for the 2021 summer season under certain conditions. These tourism operators must be able to demonstrate that they can carry out business with no, or very minimal, contact between travellers and NWT residents who are not employees of the remote tourism operation.

Who can travel within the NWT?

Only the following can travel within the NWT. However, each group will have their own self-isolation or travel restrictions and requirements:

Northwest Territories residents (includes students temporarily living in the NWT to attend an educational facility, college, or trade school).
Flight crews and airline employees.
Essential Service Workers, including but not limited to, health and social service providers, postal service workers, peace officers and others employed for the preservation and maintenance of the public peace, emergency responders, employees of and persons engaged by the Department of National Defence, municipal enforcement officers, community government essential service workers and, federal and territorial parks officers, and Correctional Officers transporting inmates.
Persons engaged in providing child and dependent care to essential services workers.
Persons participating in traditional harvesting and on the land activities that cross the NWT border but do not enter any communities as part of this, with the exception of travelling through Fort Smith to exercise their treaty rights to harvest.
Transient workers employed at work camp where work is done in relation to the NWT mineral and petroleum resources industry.
Remote and non-remote infrastructure workers.
Inmates in transit.
Persons moving to live in the NWT, including students who will be attending an educational facility, college or trade school.
Non-resident workers.
Persons with Public Health Officer issued Standard, Limited or Restricted Access Passes traveling via the Fort Smith NWT-Alberta border.
Persons otherwise granted approval by the Chief Public Health Officer for reasons including but not limited to compassionate or family reunification.
Tourists visiting a remote tourism operator that has been granted authorization to host out-of-territory clients at remote sites in the NWT

What about persons traveling in-transit through NWT?

If you are travelling in-transit through the NWT and will be in the territory for less than 12 hours, you must comply with social distancing protocols. If you show symptoms of COVID-19, you must immediately self-isolate and call a health care provider.

If you will be in the NWT for more than 12 hours, you must self-isolate and stay in your accommodation in Yellowknife, Inuvik, Hay River or Fort Smith only, until departure from the territory.

You must also:

Complete the approved self-isolation plan within 24 hours and complete and submit the symptom check form to Protect NWT online or by calling Protect NWT at 8-1-1 on your 2^nd day and every 4^th day of your self-isolation up to 14 days or until your departure from the NWT.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices

If you show symptoms of COVID-19, you must immediately self-isolate and call a health care provider.

Fully vaccinated individuals are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

What must Supply Chain Workers, Flight Crew, and Airline Employees do when they enter NWT?

If they are in the NWT for less than 36 hours, they must self-monitor and comply with the social distancing protocols established by the Chief Public Health Officer while working and self-isolate while not working.

If they show symptoms of COVID-19, they must immediately self-isolate and call a health care provider.

If they will be in the NWT for more than 36 hours, they must:

Submit a worker self-isolation plan to protectnwt@gov.nt.ca or by calling 1-833-378-8297 as soon as reasonably possible.
They must stay in their accommodations and self-isolate when not working.
Comply with social distancing protocols when working. If this is not possible, they must wear a face covering or personal protective equipment.
If they are sick, they must not travel into the NWT.
And If they get sick while they are here, they must immediately go into self-isolation and call a health care provider.

If they are NWT residents and have not travelled outside Canada within the past 14 days, but have travelled outside the NWT as part of their work duties, they are exempt from the above, but must:

abide by the Travel Restriction Protocol established by the Chief Public Health Officer while working outside of the Northwest Territories;
maintain 2 meters distance from persons outside their household while working. When this is not possible, wear a face-covering or personal protective equipment;
self-isolate while not working;
self-monitor for symptoms of COVID-19 and complete the daily self-monitoring form while working outside of the Northwest Territories and for 14 days following their return to the Northwest Territories, and make the completed form readily available upon request from a public health official; and
immediately self-isolate and contact a health care provider if they exhibit any symptoms of COVID-19.

What must essential service workers, non-remote infrastructure workers and support workers do when they enter NWT?

They must mandatorily self-isolate for 14 days upon arrival to the NWT in an approved location.

They must also:

Before coming to the NWT, complete and submit a worker self-isolation plan to protectnwt@gov.nt.ca a minimum of 14 days in advance of arrival. Protect NWT can also be contacted at 8-1-1 or 1-833-378-8297 (outside NWT). The self-isolation plan must be approved by Protect NWT before they can enter the NWT.
Obtain an approval document from the Chief Public Health Officer via Protect NWT, prior to entering the NWT.
Complying with their self-isolation plan.
Complete and submit the symptom check form to Protect NWT online or by calling 8-1-1 on their 2^nd, 6^th, 10^th and 14^th days of self-isolation.
Monitor their health for symptoms of COVID-19.
Follow healthy respiratory practices.
If they are sick, they must not travel into the NWT.

Fully vaccinated individuals and their household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

Essential Service Worker employers should submit the Employer Permission To Work Application a minimum of 14 days in advance of the employee’s arrival in the NWT. Employers with multiple employee applications should consider submitting documents up to four weeks in advance. Applications can be submitted earlier if travel plans are known. If the request is approved, the Essential Service Worker must:

Complete 14 days of social distancing protocols established by the Chief Public Health Officer
Comply with all steps set out above.
Socially distance while working.
Self-isolate while not working.

If they show symptoms of COVID-19, they must immediately mandatorily self-isolate and call a health care provider.

What must mining and oil and gas industry employees do when they enter NWT?

The following steps shall be taken by all workers:

Practice social distancing for 14 days prior to traveling within the NWT;
Practice enhanced hand hygiene;
Follow healthy respiratory practices and enhanced disinfection procedures;
Monitor themselves for symptoms 14 days prior to traveling within the NWT, using the attached daily self-monitoring form;
Follow guidance included in the Protocol if you or a member of your household have or develop COVID-19 symptoms during the 14 days prior to traveling within the NWT;
Have the completed daily self-monitoring form ready if required to produce the completed form at a port of entry into the NWT; and
Provide the completed daily self-monitoring form to their Occupational Health Supervisor upon arrival to the remote camp.

For more information, see Social Distancing Protocol for Remote Work Camps - In Relaxing Phase 2

What should I do if I am an NWT resident driving into the NWT and need to stop for gas before I can reach one of the 4 communities for self-isolation?

NWT residents should practice social distancing and wash their hands frequently as they make their way to one of the 4 centres for self-isolation.

If stopping for gas or at rest stops, NWT residents should stay 2m away from others, eat in their vehicles, avoid using cash, and avoid socializing or delayed visits.

While using washrooms, residents should wash their hands before and after using the facilities.

If I see someone not following the order, who can I contact?

If you have a credible and specific complaint that any individual is disobeying this order, you are asked to email protectnwt@gov.nt.ca or call 1-833-378-8297, 24 hours a day, 7 days a week.

Your complaint will be investigated by the Office of the Chief Public Health Officer or any other person ordered to investigate the complaint.

I have questions about the travel restriction order. Who do I contact?

If you have questions about the order, please email protectnwt@gov.nt.ca or call 8-1-1 or 1-833-378-8297 (outside NWT).

What happens if someone without an exemption arrives in the NWT?

They are not allowed to travel within the NWT. If they arrive at an NWT border checkpoint by road, they will be notified that they will receive a charge if they proceed.

If they arrive at an airport, and a return flight is not immediately available, they will be issued an exceptional circumstance approval to self-isolate at a designated isolation facility until the first available flight. If they stay longer, they will be charged. It is an offence to proceed to our communities.

If they arrive by water, it is an offence to proceed to our communities.

Can my family and friends visit me?

Non-resident family and friends cannot travel within the NWT unless they have received approval from the Chief Public Health Officer. If they are granted approval, they must self-isolate and stay for 14 days at a designated isolation facility in Yellowknife, Inuvik, Hay River or Fort Smith or with family or friends in an approved location. Contact ProtectNWT for more information about where you can self-isolate

To be considered for an exemption, they will need to complete a self-isolation plan and submit it to Protect NWT:

To travel within the NWT, they will need to:

Have their self-isolation plan approved by Protect NWT two weeks ahead of time before traveling within the NWT and complete and submit the symptom check form to Protect NWT online or by calling 8-1-1 on their 2^nd, 6^th, 10^th and 14^th days of self isolation.
Monitor their health for symptoms of COVID-19.
Follow healthy respiratory practices
Complete the online self-assessment to determine whether they should be arranging for a test if they begin feeling sick. If they need to be tested, they must contact the appropriate medical centre by phone and must follow the provided instructions. They cannot go in without speaking to a health care provider from the medical centre by phone first.

Fully vaccinated individuals and household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

What is the charge for violating travel restrictions within the NWT?

A ticket for this offence is $1500 with a $225 victim’s surcharge. This can be handed out daily if necessary.

Under the Public Health Act, Public Health Officials may enforce orders as peace officers and may seek the assistance of any other Peace Officers, like police or municipal bylaw officers, to actively enforce orders. Disobeying the order is punishable by law and may include a fine upon summary conviction of up to $10,000 and six months imprisonment.

What if I live close to the Alberta / NWT border? Can I enter the NWT, and do I need to self-isolate?

You can enter without the need for self-isolation in the following situations:

Your travel originates in Alberta north of and including the vicinity of Fort Fitzgerald and the Salt River Day Use area and you have been issued a Standard Access Pass (allows for day-use travel) for certain activities.
Your travel originates in Alberta north of Hay Camp on Highway 61, or north of Peace Point on Highways 58 and 60 (includes Pine Lake) and you have been issued a Limited Access Pass (allows for day-use travel) for certain activities.
Your travel originates in Alberta in or south of Hay Camp on Highway 61, or in or south of Peace Point on Highways 58 and 60, but not as far as Fort Chipewyan, and you have been issued a Restricted Access Pass for certain activities.

This in in effect while there is no winter road access south of Hay Camp on Highway 61, or south of Peace Point on Highways 58 and 60, directly connecting those locations to the rest of Northern Alberta.

You can obtain the appropriate pass at the Fort Smith check stop.

For more information, please see Fort Smith Border Protocol.

Can I travel to Northern Alberta and return without self-isolating?

You can travel to certain areas of northern Alberta without the need for self-isolation in the following situations:

Using the Standard Access Pass for day-use travel for certain activities such as accessing essential businesses and facilities in phase 1 and 2 of Emerging Wisely, Pelican Rapids Golf course and the Fort Smith Ski Club, and trails and recreational areas, including Slave River Rapids, within Alberta north of and including the vicinity of Fort Fitzgerald and the Salt River Day Use area.
Using the Limited Access Pass for overnight travel in Alberta where the final destination is north of Hay Camp on Highway 61, or north of Peace Point on Highways 58 and 60 (includes Pine Lake).
Using the Restricted Access Pass for overnight travel in Alberta where the final destination is farther than Hay Camp on Highway 61, or to or farther than Peace Point on Highways 58 and 60, but not as far as Fort Chipewyan.

You can obtain the appropriate pass from your local regional enforcement lead, or at the Fort Smith check stop.

For more information, please see Fort Smith Border Protocol.

I am a non-resident Indigenous harvester. Do I need to apply for an exemption to harvest in the NWT?

No. If you have a treaty right to harvest in an area of the NWT, you do not need to self-isolate. However, you cannot travel to communities or populated areas. The maps below will assist you so that you do not cross community boundaries:

I have accepted a job in the NWT. Am I allowed to travel within the NWT?

Yes. If you plan on becoming a resident, you must have a Protect NWT approved Resident Self-Isolation Plan before travelling within the territory. If you are temporarily staying in the NWT, you must have a Protect NWT approved Worker Self-Isolation Plan before travelling within the territory. You must also show either proof of intent to take up permanent residency (such as statutory declaration, employer letter of offer) or proof of legitimate intent to work (such as employer letter of offer, contract, business plan).

On arrival, you must self-isolate for 14 days in an approved location. Contact ProtectNWT for more information about where you can self-isolate.

You will need to:

Complete the approved self-isolation plan two weeks ahead of time and have it approved before traveling within the NWT and complete and submit the symptom check form to Protect NWT online or by calling Protect NWT at 8-1-1 on your 2^nd, 6^th, 10^th and 14^th days of self-isolation.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices
Complete the online self-assessment to determine whether you should be arranging for a test if you begin feeling sick. If you need to be tested, contact the appropriate medical centre by phone and they will give you further instructions. Do not go in without speaking to them by phone first.

Fully vaccinated individuals and household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

I was accepted to attend school / college in the NWT. Am I allowed to attend?

Yes. However, before travelling within the NWT, you must have a Protect NWT approved Resident Self-Isolation Plan. You must also show proof that you will be studying in the Territory by providing a post-secondary enrollment letter or statutory declaration.

On arrival, you must self-isolate for 14 days in an approved location. Contact ProtectNWT for more information about where you can self-isolate. The GNWT also has designated isolation centres in Yellowknife, Inuvik, Hay River and Fort Smith for anyone who does not have a place to safely self-isolate.

You will need to:

Complete the approved self-isolation plan two weeks ahead of time and have it approved before traveling within the NWT and complete and submit the symptom check form to Protect NWT online or calling Protect NWT at 8-1-1 on your 2^nd, 6^th, 10^th and 14^th days of self-isolation.
Monitor your health for symptoms of COVID-19.
Follow healthy respiratory practices
Complete the online self-assessment to determine whether you should be arranging for a test if you begin feeling sick. If you need to be tested, contact the appropriate medical centre by phone and they will give you further instructions. Do not go in without speaking to them by phone first.

If you need to isolate in an isolation centre, your costs will be covered.

Fully vaccinated individuals and household members are eligible for shortened self-isolation. For more information see Self-Isolation for Vaccinated Individuals.

Remote Site Workforce

What will an employee do if they feel sick or need to isolate while at camp.

All workers will now complete a health screening prior to the start of each shift. (Public Health Order of April 10, 2020)
Workers will remain in their room and not report for their shift if feeling unwell. An initial medical assessment will be conducted in their room. Quarantine areas have been established by all of the diamond mines should a worker require isolation and monitoring. Medical staff on site will deal with this situation should it occur. Companies will not hesitate to medevac a worker to Yellowknife should advanced medical care be needed. This approach is consistent with current health practices and regulations that all mine operators follow.

How many camps or remote worksites are there in the NWT?

There are currently two diamond mines operating and a third is in care and maintenance (but will still need a cross section of workers to maintain the site). There is also the Imperial Oil facility in Norman Wells that is still operating.
All of these operations have reduced their workforces.
Most smaller exploration projects are currently inactive, as is the Tibbitt to Contwoyto Winter Road Joint Venture

Who is determining, monitoring or enforcing what resource companies are doing to protect their workers?

The Office of the Chief Public Health Officer, the GNWT’s Pandemic Planner, and the Workers Safety and Compensation Commission (WSCC) have worked with senior company officials and their medical staff to develop the risk reduction measures currently in use at remote worksites in the NWT.

They are enforceable under the terms of a Public Health Order which carries penalties of up to a $10,000 fine and six months in jail.
The WSCC is also involved in ensuring compliance with orders and regulations. The WSCC Chief Inspector of Mines has and will perform site inspections.

A Compliance and Enforcement Taskforce has been put in place to investigate complaints about companies and residents not following the rules of the Public Health Act or public health orders.

Why not just shut down the mines temporarily?

Health and safety is obviously the top priority for everyone, however we are also mindful that putting a mine into “care and maintenance” (short term closure) is costly for both the mine and the NWT economy and will not eliminate the need for a cross section of northern and southern workers to travel to the site in order to keep all sites safe and in compliance.

Why not just ban all southern workers and run these operations with resident employees?

Unfortunately, not all of the required skill sets exist in our territory. Companies are working to minimize their flow of workers across the NWT border.

Why not just run these operations entirely with southern workers that can fly directly to the mine sites?

In addition to addressing health and safety concerns as a first priority, we also want to protect the livelihood of NWT residents working in our resource industry. Mines are looking at all possible scenarios in their operations.

How are mines protecting their worksites from workers travelling from the south?

Charter flights have been introduced to reduce or eliminate the interactions of mine workers with commercial airline travelers. Protocols for these charter flights include enhanced cleanings, changes to or the elimination of food and beverage services, and physical distancing measures. Workers are also being asked to wear face masks during travel. Where possible, companies require workers to not use public transportation when travelling to pick-up points (commercial flights, cabs, trains, etc.).

All southern workers travelling to the NWT are being screened with temperature testing, questionnaires, and pre-departure screening calls. If an employee or contractor shows signs of illness or has a higher exposure risk, they are told to remain at home. At southern pickup points, departure lounges, and pre-boarding health screening areas are located away from general passenger areas.

Why are workers from communities being treated differently those from Yellowknife and the south?

The GNWT and industry recognize that the NWT’s smaller communities could be more severely impacted by the spread of COVID-19. Elders in these communities are of particular concern.
The diamond mines, in particular, have implemented specific precautions for NWT workers from these smaller communities and the communities they reside in.

What steps are being taken to screen workers heading to the mines?

Companies must complete workplace risk assessment before any workers travel to the worksite. Each must be kept on file and provided to the WSCC upon request. High-risk workers are not to be permitted to travel to site. All workers must practice 14 days of social distancing before returning to the worksite and report any symptoms: this includes all southern transient workers and local employees.

Similarly, all workers are being screened at pickup points and before they leave the mine site. Measures in place include temperature testing, questionnaires, and pre- pickup screening phone calls. If a worker has a higher-risk travel history or shows signs of illness, they are told to remain at home.

This process is currently working. Workers have been barred from travelling to a mine site based on these screening protocols.

What is being done to reduce the mixing of northern and southern workforces at NWT mine and petroleum sites - or during transportation to these sites?

All companies have implemented extensive prevention measures for their workers and worksites and are continuously monitoring and updating them. As much as possible, southern workers are being segregated from northern workers.
The diamond mines are chartering their southern workers directly to their worksite. Imperial Oil has also implemented a charter flight for its southern-based workers.

On site, social distancing is being strictly enforced. Interaction between all workers is minimal or eliminated. (In Norman Wells, southern workers are only allowed daily travel between the Imperial Oil camp and the worksite.)
In general, companies have reduced their workforces to minimum requirements, increased the length of shifts, and eliminated non-essential travel to worksites wherever possible. Resident workers from smaller, more remote communities have been placed on paid leave.

If southern workers are using public transportation facilities or airlines, why are they not self-isolating upon arrival as is happening in the Yukon?

The Office of the Chief Public Health Officer, the GNWT’s Pandemic Planner, and the Workers Safety and Compensation Commission have worked with senior company officials and their medical staff to develop the risk reduction measures currently in use at remote worksites in the NWT. The combination of risk reduction measures that are being applied in the NWT are considered to be the best suited for the NWT’s unique environment.

This has not meant that large operators have become complacent – the opposite is true. Companies continue to reach out to officials as they implement additional COVID-19 protocols. The Office of the CPHO and other officials continue to evaluate the risks associated with travelers in general.

What steps is industry taking to combat COVID-19 at their job sites?

Northern work sites are incorporating many of the same precautions that NWT residents are being asked to take and more. Office closure and work-from-home policies have been implemented for workers who can do so.
Companies have implemented enhanced hygiene and cleaning practices, and increased communication with workers.
Social distancing measures have been incorporated for safety meetings, transportation, all work spaces, and in dining halls and accommodations.
All operators have also established dedicated quarantine facilities and practices.
The number of workers at all sites has been reduced. As much as possible, southern workers are being segregated from northern workers. (In Norman Wells, southern workers are only allowed daily travel between the Imperial Oil camp and the worksite.) All non-essential travel to the mines has been eliminated. Longer shifts have also been adopted to minimize workforce interactions and allow workers on their off shift to conduct 14 days of social distancing prior to returning to site.
Most companies have posted COVID-19 information on their website. Companies can also be contacted directly.

Supply Chain Management

What can the GNWT do to support northern airline companies that support northerners and the supply chain?

In addition to goods, we must be able to get key medical supplies to our communities. Ensuring essential air services is a critical element. We are working with airlines to define the challenges that northern air carriers are facing; and with the Government of Canada to help us in addressing them.

Do NWT residents have a role to play?

Residents can be supportive of those selling or distributing goods in their communities. We recognize that delivery schedules will likely be delayed or reduced as our northern carriers make necessary adjustments to their operations. We ask residents to be patient, plan ahead and purchase their supplies in moderation.

What steps have been taken to ensure the importation/exportation of goods and other essential supplies to our communities?

While we have taken steps to restrict travel in and out of the NWT, we have identified exemptions that will allow the goods needed in our communities to get through. We are allowing supply truck traffic to continue to travel on our highways and air carriers to continue to access our communities.

These exemptions also allow for the travel of those workers who maintain our territory’s critical supply chain infrastructure and equipment - for example, the workers who maintain the trucks and the roads that the trucks drive on, and the maintenance equipment. Nothing moves for long without maintenance of infrastructure and equipment.

A full list of exemptions is available here.

How are essential supply chain workers defined?

Essential supply chain personnel are those involved in and critical to the continuance of the flow of goods to and through the NWT. This includes the people that operate the trucks, boats, trains and aircraft, the workers that manage and maintain these assets and systems, those that maintain the roads, waterways, rails and airports and associated equipment, and those that handle the cargo.

What safety precautions are in place for supply-chain personnel that are travelling to communities?

Supply-chain personnel must not enter the territory if they feel sick or exhibit flu-like symptoms. Upon entry, they are required to adhere to guidelines established by the Chief Public Health Officer and practise social distancing. If they must remain in the NWT overnight, they are not permitted to leave their accommodations – and if they begin to feel sick they must, of course, obey the requirement to self-isolate immediately.

How is the GNWT supporting companies essential to the NWT supply chain?

We recognize that our transportation partners that supply essential services to our communities are also directly impacted by the travel restrictions that we have put in place. We have reduced the fees that are charged to businesses supporting the supply chain until – at least - the end of June 2020. This includes tolls on the Deh Cho Bridge, truck permits and Airport Landing Fees.

We have also waived leases, licenses and concession fees from April 1st until the end of June for all businesses operating at NWT airports. This has provided immediate financial relief for businesses operating at all 27 NWT airports, including businesses from the aviation, logistics, and other industrial sectors.

We continue to advocate for federal supports and initiatives that will serve to maintain and protect our territory’s supply chain.

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Questions and Answers

About COVID-19

Most people with COVID-19 have mild to moderate symptoms and recover without needing to go to the hospital. (World Health Organization)

Time for symptoms to appear

You can infect others even if you aren’t showing symptoms

COVID-19 Vaccinations

COVID-19 Variants of Concern

Guidance for COVID-19 Contacts

N.J. Macpherson School Outbreak and Isolation Guidance

Remote Tourism

Self-Isolation Changes

Wastewater Testing

Testing for COVID-19

Cancer Treatment during COVID-19

Isolation Centre Costs

Land Lease Relief

Rent Regulations

Declaring a Public Health Emergency

Financial Supports for Early Learning and Child Care

Health and Safety for Early Learning and Child Care

Operations, Licensing and Inspections for Early Learning Programs

Prevent and Prepare

(Learn how to make a cloth face mask)

To make a disposable paper face covering and visor, check out the Hong Kong-Shenzhen Hospital’s video:

Social (physical) distancing

You have:

Social (physicial) distancing means:

Mandatory self-isolation

You have:

Mandatory self-isolation means:

Mandatory isolation

You have:

Mandatory isolation means:

Not recommended for any NWT resident

Not allowed for anyone in the NWT

Important Note:

Here is a video from the World Health Organization on practices to protect your health:

Accessing Early Learning and Child Care

JK-12 Back to School

Income Security

BDIC Working Capital Loans

NWT Travel Restrictions

Remote Site Workforce

Supply Chain Management