Family Violence + Shelters

Last modified: 
01/20/2021 - 08:34

Family violence is when a family member is violent, threatening, intimidating, or using any method to make you be afraid. Family violence can increase during times of great stress. The current pandemic is no exception – isolation, loss of wages, increased stress can all worsen an already dangerous situation. If you or someone you know is experiencing family violence during the COVID-19 pandemic, help is available. 

If you are in a dangerous or unsafe situation, please get yourself to safety whether that is at a shelter or in the home of a trusted friend or family member. You do not need to call 8-1-1 for permission. Your safety is most important!

Territorial Family Violence Shelters are open 24 hours a day, 7 days a week:

Social Distancing and Isolation

NWT residents are being asked to practice social distancing to protect themselves and limit the spread of COVID-19. 

Social distancing and isolation can increase the risk of family violence as families spend more time in close contact with one another and have less contact with friends and relatives who may provide support and protection from violence.

If you are in mandatory self-isolation or mandatory isolation, stay connected with your friends and relatives by phone, text, video chat and social media.

There are many supports that you can access. To learn more visit:

Call 9-1-1 if you are in immediate danger. 

Family Violence Crisis Line: 1-866-223-7775

If you or members of your family are experiencing family violence you can talk privately by calling Alison McAteer House: at 1-866-223-7775. They are open 24 hours a day, 7 days a week. You can also email

For information on shelters, see:

Child abuse

During this time of increased stress, children and youth have the potential of being at greater risk of harm. Anyone who suspects child maltreatment and neglect has a responsibility to report these concerns to their local Child and Family Services office.

Elder abuse

Older adults are at greater risk during the COVID-19 pandemic. It is important that they practice social distancing and self-isolation. However, this may make them more vulnerable to abuse. The Seniors Information Line (1-800-661-0878) can provide information on elder abuse. 

To learn more, visit: