Compassionate, Exceptional, and Family Reunification Exemptions
The Office of the Chief Public Health Officer will consider compassionate, family reunification, and other exceptional circumstance exemptions from the travel restrictions on a case-by-case basis
What is considered a Compassionate, Family Reunification or an Exceptional Circumstance Exemption?
- Death or illness in the family
- Childcare needs
- Fleeing domestic violence
Reunite with an NWT resident(s) that fall into at least one of the following groups:
- immediate family members,
- close relation
- Retrieval or drop off of family member or property
- Pre-relocation house hunting trip
If you do not fit one of these categories and are seeking exemption, contact ProtectNWT by emailing email@example.com or calling 8-1-1 or 1-833-378-8297 (outside NWT) for guidance or to submit a request.
Note: Unless otherwise directed by the Chief Public Health Officer, people arriving in the NWT must mandatorily self-isolate for 14 days in Yellowknife, Inuvik, Hay River, or Fort Smith only. However, in some cases, the Chief Public Health Officer may allow a person to self-isolate outside of these 4 communities for compassionate reasons. To see if you meet the criteria, please see Thresholds and Criteria For Self-isolation Exemptions to Isolate in a Non-hub Community For Compassionate Or Exceptional Reasons.
How to apply
To seek a compassionate, family reunification or other exceptional circumstance exemption:
- Contact Protect NWT at 8-1-1 or 1-833-378-8297 (outside NWT) or email firstname.lastname@example.org
- Explain your situation
- You must be able to produce documentation to support your request
- Submit a self-isolation plan
- The Office of the Chief Public Health Officer will evaluate your request and review documentation required, taking into consideration a public health risk assessment of the circumstance.
- A decision will be made, and an exceptional circumstance exemption approval will be issued, or not.
- Due to a high volume of requests, please allow for as much time as possible. Response times are currently between 5-7 business days for non-urgent requests. Submit self-isolation plans at least 2- weeks (or more) in advance of travel date, if possible.
- Before travelling into the NWT, you must have your self-isolation plan approved and receive your CPHO exceptional circumstance exemption approved.
Please note: to be approved for a compassionate, family reunification, or other exceptional circumstance exemption you must be willing to self-isolate for 14 days in either Yellowknife, Hay River, Inuvik, or Fort Smith prior to travelling on to another community. You may or may not be able to self-isolate at a family member’s home.
For those in unsafe situations
We do not want you to be in an unsafe situation because of our orders.
If you are in a dangerous or unsafe situation, please get yourself to safety whether that is at a shelter or in the home of a trusted friend or family member. There is no need to call 8-1-1 for permission. Your safety is most important. We all have a role to play in helping friends and family members stay safe and healthy.
Territorial Family Violence Shelters are open 24 hours a day, 7 days a week: