YELLOWKNIFE (December 4, 2014) – Seven Northwest Territories residents were recently certified to deliver the FirstHost Tourism Program to those working in the territory’s emerging Aboriginal tourism sector.
Developed by the Native Education College in British Columbia and modified by the Department of Industry, Tourism and Investment (ITI) for delivery in the NWT, the training program focused on developing front-line skills and techniques to enhance customer service excellence and celebrate Aboriginal culture.
Janet Kanoyuk from Ulukhaktok; Gerry Antoine, Fort Simpson; Rachenda Weyallon, Behchoko; Pearl Leishman, Fort Providence; Kayley Mackay and Be’sha Blondin, Yellowknife; and Bryanna Modeste, Délįnę; completed the training session held for the first time last month in Yellowknife.
“Congratulations to all participants who received the certification,” said ITI Minister David Ramsay. “Our industry needs trained hosts who understand how to deliver this product in a manner that both promotes and respects the integrity of the cultures and traditions that we are sharing. Increasing capacity in this area will help our government deliver on its commitment to growing a diversified economy that provides opportunities for residents in all regions and communities.”
ITI is open to invitations from communities who are interested in hosting the program.
Investments in tourism training reflect the ongoing implementation of the NWT Economic Opportunities Strategy identified by the 17th Assembly to fulfil its priority of strengthening and diversifying the economy.
Senior Communications Officer
Industry, Tourism and Investment
Tel: (867) 920-3343