Mr. Speaker, it is my pleasure to provide the House with an update on the success of the Department of Transportation’s online driver and motor vehicle services.

As you’ll recall from my statement earlier this session, residents can now register to receive e-mail reminders to renew a driver’s license, general identification card, vehicle registration, drivers medical, appointments, and commercial vehicle inspection notifications. They can also renew their vehicle registration anytime online. This is already making our Government an industry leader – other jurisdictions have contacted us to find out more about how they could implement similar systems.

Mr. Speaker, our service centres are now able to deliver client services better than ever, while remote communities can now connect to services where none were previously available. The Department has also provided training to community Government Service Officers so they may effectively help elders and other clients gain access to the services online. 

In the first month, Mr. Speaker, residents from 27 communities have already taken advantage of our online services. Over a thousand clients have subscribed to the e-notification system and half of all registrations are already being done online. That has resulted in 2500 email notifications and over 3000 online registrations in the first month.

This is a significant reduction in red tape. Residents are getting the service they need, when they need it.

We are already working on additional improvements like the ability to schedule appointments and obtain drivers abstracts online.

Mr. Speaker, online service delivery is part of the GNWT’s Service Innovation Strategy, which supports effective and efficient government.

The Department looks forward to continuing this success through ongoing improvements including the replacement or renewal of driver’s licences, commercial vehicle services, and address changes.

Thank you, Mr. Speaker.