Yellowknife (July 16, 2013) – The Yellowknife Driver and Vehicle Licensing Office continues to look for ways to improve its services.
Real-time information on expected wait times at the office is available on the Department of Transportation website. The mobile device-friendly site allows clients to see approximately how long they can expect to wait for service. Members of the public who require issuing office services in Yellowknife are encouraged to visit the wait time page to gauge how long they will have to wait for service.
A number of other improvements have also been made to improve service and wait times. Clients can now download necessary documents from the department’s website before their visit. A ticketing system provides clients with a numbered ticket that provides their expected wait time when they arrive. In an effort to reduce end-of-month line-ups, DOT is using public service announcements and advertisements to encourage clients to choose mid-month for their licensing needs. Anyone is able to register up to three months in advance to get an early start on their vehicle registration.
“The Yellowknife issuing office is the busiest one in the NWT,” said Minister of Transportation David Ramsay. “The department is continually improving the delivery of services at the issuing office, and those efforts continue. I expect that there will be further improvements, with more services available on-line, down the road.”
These improvements support the goal of the 17th Assembly for effective and efficient government operations.
For more information:
Earl Blacklock
Manager of Public Affairs and Communications
Department of Transportation
Tel: (867) 873-7712
Cell: (867) 445-3494
Email: earl_blacklock@gov.nt.ca