This job opening is limited to residents living within 25 kilometres of Inuvik, NT.

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

This position is located in Inuvik and reports to the Regional Manager, Primary Care. This position may work with a number of interdisciplinary health care practitioners providing comprehensive patient assessment, coordinated intervention/plans of care, case management of complex or high need clients, personalized teaching and client follow-up. They collaborate with the Integrated care teams to ensure effective and efficient schedule coordination, verbal and written communication, information research/transfer, and system coordination. The incumbent acts as a liaison with outside organizations to coordinate information and referrals according to the policies and procedures of the NTHSSA and acts to ensure that persona assessing the services receive optimal care.

Knowledge, Skills and Abilities: 

• Knowledge of medical records and the ability to learn records management and to use an electronic medical record system
• Knowledge of the application and maintenance of quality, safety, and infection control standards
• Organizational and attention to detail skills to administer the multitude of activities required to ensure clients are served in a respectful, confidential and timely manner
• Interpersonal skills required to communicate with people of diverse cultures ad backgrounds, medical backgrounds, and other professional practitioners
• Ability to perform computer-based tasks and utilize the electronic health record system, including accessing and reading charts/provider notes for basic information to respond to clients inquiries/requests; entering notes in records; and performing complex scanning and linking of documents to health records
• Ability to defuse conflict when dealing with irate/upset clients in an effective and professional manner
• Ability to work with minimal supervision and be self-directed
• Ability to orient new staff in the performance of duties and to ensure backup coverage by other clinic staff

Typically, the above qualifications would be attained by:

• Completion of high school/secondary school diploma program 
• Completion of a Medical Office Assistant diploma program, OR
• Having at least one (1) year experience in a medical or health care facility as a clinic/program assistant along with successful completion of a Medical Terminology course

Equivalencies: 

• Grade 12
• Office or Business Administration certificate with 2 years of administration experience
• One (1) year experience in a medical or health care facility as a clinic/program assistant or one (1) year experience in a Personal Support Worker/Home Support Worker position.

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR  ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT  X0E 0T0
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620
jobsinuvik@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.