The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

This position is located in Yellowknife and reports to the Manager of Medical Travel. The incumbent is responsible for the interpretation of medical travel benefit entitlements for all patients and escorts that require medical services not available in their home community. He/she must communicate and explain these benefits to their clients and other inquiring parties such health professionals, service providers, etc. while maintaining strict patient confidentiality. 

The Senior Medical Travel Officer is responsible for the timely processing of patient and vendor travel documents for both financial and statistical purposes. The incumbent may authorize commitment of expenditures up to $2,000 without prior approval.

 Critical Knowledge, Skills and Abilities:

• Knowledge of the NWT Health & Social Services system, Canada Health Act, NWT geography and cultures, and knowledge of the transportation industry, particularly in northern air travel.
• Patience, tact, and sound judgment are required.
• Must have good written and verbal communication skills.
• Must have excellent telephone communication skills and interpersonal skills, organization and time management skills, good decision making abilities and sound computer skills.

Typically attained by: 

The completion of post-secondary education in healthcare or health administration and 2 years' experience working directly with the public in Healthcare industry.

Equivalencies:

• The completion of a diploma in healthcare, health administration and 4 years' experience working directly with the public in Healthcare industry.
• The completion of master's degree in healthcare, health administration and 1 year of experience.
• 6 years of experience with benefit administration and/or in the Travel Industry.

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR  
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.