This job opening is limited to residents living within 25 kilometres of Yellowknife.

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

The Relief Emergency Medical Dispatcher, Med-Response is responsible for the provision of emergency medical services call answering, including providing emergency / triage care via telephone, collecting patient information and demographics and coordinating eHealth consults. This position follows clinical dispatch, patient care, and transport protocols for all Med-Response services.

The decisions made by the incumbent and the advice given will have a direct impact on the health of patients across the NWT.

Key Responsibilities

• Apply pre-hospital care processes (assessment, planning, implementation and evaluation).
• Use of the primary control console and radio/cell/telephony/dispatching systems, digital logger & communication recall, electronic aircraft tracking systems, video conferencing equipment, electronic medical records, and any other eHealth systems required in the day-to-day operations of the Med- Response.
• Ability to demonstrate leadership, initiative and professional judgment.
• Ability to maintain calm, exhibiting controlled and professional behavior at all times on shift.

Key Qualifications

• Certification or degree in Emergency Communications and Response, or in pre-hospital emergency medical care above first responder levels (e.g., Emergency Medical Dispatcher, Emergency Medical Responder, Emergency Medical Technician, Paramedic) plus two (2) years of experience as a first responder. 

Equivalency

• Emergency Medical Dispatch training with two (2) years of direct critical care and triage experience.
• Direct experience working in emergency services within the NWT, Northern community experience, and/or experience working with NWT eHealth systems would be considered assets.

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR  
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.