The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Located in Yellowknife, the Clinical Program Assistant, Ambulatory Care Clinic, (CPA) reports to the Manager, Specialist, Renal and Chemotherapy Services (Manager), and ensures that all clinic services are provided in an efficient and timely manner. Scheduling, coordinating, planning, and implementing specialist services; individual client needs; availability of out of territory services; as well as demonstrating sensitivity to geographical and cultural diversities, are key to ensure that clients¿ needs are appropriately served. The CPAs responsibilities directly impact the quality of services delivered to clients and their families, and the cost of the services provided, e.g. Medical Travel budget, hospital operating costs, nurse practitioner and physician specialist costs.

 Critical Knowledge, Skills and Abilities:

• Knowledge of medical records and the ability to learn records management and to use an electronic medical record system.
• Knowledge of patient confidentiality protocols and ability in their application to ensure strict patient / hospital confidentiality.
• Interpersonal skills with ability to communicate with people of diverse cultures and backgrounds, medical backgrounds and other professional practitioners.
• Skillful at prioritizing needs, problem solving and decision making in a clinical setting.

Typically attained by:

A high school / secondary school (grade 12) diploma and,

• Medical Office Assistant diploma, OR,
• One (1) year experience in a medical or health care facility along with successful completion of a Medical Terminology course.

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR  
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.