Personal Support Worker

Job Summary

Location: Yellowknife
Department: Northwest Territories Health and Social Services Authority
Job ID: 28326
Salary: $73,905 - $88,277
Employment Type: Full-Time, Temporary
Closing Date: Sep 30, 2026

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

Personal Support Workers provide culturally sensitive, respite and ADL care to clients of the Home Care program in Yellowknife, Dettah and N'Dilo.  The Personal Support Worker visits 4-5 clients a day. In most cases, the Personal Support Worker visits the client independently, working with minimal supervision.  Clients of the Home Care Program are individuals of all ages who usually require ongoing care but are not at the point where they require 24-hour complete care. These clients include but are not limited to long-term convalescent, geriatric, respite, surgical or medical patients who live within their home and community and require scheduled treatment, care and/or support.

The Personal Support Worker (PSW) is a member of a multi-disciplinary team who provides direct personalized care to residents who have common well-defined nursing diagnoses. The PSW acts as a client's advocate and facilitates communication between the client, family, Home Care Nurses, and other health care professionals. This results in a holistic approach to planning, organizing, teaching, and relationship development that will best meet the needs of the residents.

Knowledge, Skills and Abilities

  • Knowledge of and an ability to apply basic first aid and CPR in order to preserve life and promote healing
  • Knowledge of healthy aging process
  • Knowledge of traditional healing methods as well as community and cultural norms
  • Sensitivity to geographical and cultural diversity

Typically, the above qualifications would be attained by:

  • This level of knowledge is commonly acquired through the successful completion of grade 12 and the successful completion of a Long Term Care Aide or Personal Care Attendant program and 3 months directly related, recent, experience in a home care setting or other health care setting as a home support worker or personal care attendant.

Requirements:

  • The incumbent must have a valid class five driver's license, 
  • Provide a satisfactory driver's abstract  
  • Complete a satisfactory Vulnerable Sector Check with the RCMP 

Additional Requirements:

Yellowknife Regional Requirements

Within the Yellowknife Region, HSW's must be able to acquire within a reasonable time frame and remain current with the following training and certifications:

· Aurora College Pharmacology Course

· Simple Wound Care (In House)

· Vital Signs (In House)

· Foot Care (In House)

· Food Safety (Environmental Health Officer)

 

Directly Related Experience:

  • Assist with activities of daily living
  • Assess and record a client's change in medical condition
  • Advocate the dignity and self-respect of clients
  • Participate in home care client discharge planning
  • Participate in case conferences concerning client concerns or progress
  • Collaborate with health care team for the health and well-being of patients/clients and staff

GNWT Inquiries

Inquiries Only:


Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR  
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Term Position

This job opening is for a One (1) Year Term.

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID # 28326       

Closing Date: Wednesday, September 30, 2026- 23:59, Mountain Time

Salary Information

The salary for this position starts at $37.90 per hour (approximately $73,905. per annum) plus an annual Northern Allowance of $3,700. 

Application Assistance

For more information on preparing and submitting your application, please visit: Preparing Your Application