Quality Specialist, Child and Family Services and Adoptions Services
Job Summary
Department Information
The Department of Health and Social Services works under the direction of the Minister and Deputy Minister, in partnership with the Health and Social Services Authorities, to support the health and wellbeing of people across the NWT through planning, development, evaluation and reporting on program and service delivery.
HSS is committed to the development and provision of quality services in such a way as to make the best use of public resources, ensure the sustainability of the system, focus on client safety and best practices and promote positive health and social outcomes. HSS strives to continually improve the health and social service system to ensure best health, best care, and a better future for the people of the NWT.
Job Information
The Quality Specialist for Child and Family Services and Adoptions Services will lead the development of key standards, protocols, and policies that drive child and family services and adoptions services best practices across the NWT. The position is required to research national and international best practices in service delivery to ensure NWT standards, protocols and policies, and tools are rooted in quality practices. The incumbent will facilitate the implementation of policies, standards, protocols, and tools, by providing education and support to staff, and will perform quality improvement and quality assurance activities to ensure safe care to children, youth, and families, including but not limited to the auditing of all CFS and Adoptions Services work sites across the NWT.
The incumbent is also responsible for reviewing and auditing the Subsidized Departmental Adoption Assistance Agreements on behalf of the Director of Adoptions and support the post Adoptions Services Program when request for information received under the NWT Adoption Act. Additionally, the incumbent is an expert in adoptions, post adoption policy, and service delivery and will advise the Statutory Director and Registrar of the Adoptions Registry (CFS/Adoptions) regarding the development and sustainability of a healthy and well-functioning adoption and post adoption system in the NWT.
Key Responsibilities
Leads the design and development of CFS and Adoptions Services System Standards, Procedures, Policies, and Directives on behalf of the Director.
Monitors and evaluates the quality of care provided by the CFS and Adoptions Services systems and leads or supports strategic approaches in quality improvement and quality assurance.
Provides direction, and/or support and advice to HSSAs, including senior and middle management, and frontline staff, to effectively address complex CFS quality and risk issues.
Key Qualifications
Bachelor of Social Work Degree and three (3) years of direct experience in Child and Family Services and/or Adoptions Services.
GNWT Inquiries
Inquiries Only:
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
More Information
Indigenous Employment Policy
Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.
Criminal Records Check
Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalencies
Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.
Job Opening Information
Job Opening ID # 28335
Closing Date: October 2, 2026 - 23:59, Mountain Time
Salary Information
The salary range for this position is from $59.62 per hour to $71.22 per hour (approximately $116,259 - $138,879.) plus an annual Northern Allowance of $3,700.
Application Assistance
For more information on preparing and submitting your application, please visit: Preparing Your Application