Find the service you need on the GNWT’s new service directory

December 16, 2013
News Releases

YELLOWKNIFE (December 16, 2013) – The GNWT’s new service directory provides residents and businesses with a more effective and efficient way to find the government services they require.

“The service directory connects people, information, and services,” said Minister of Finance Michael Miltenberger. “Improving our use of technology will reduce red tape by making it easier for our residents to get government services.”

The directory includes information on over 375 territorial government services in one easy-to-search location on the GNWT’s main website.

“We’ve had great success providing services through part-time Government Service Officers in rural and remote communities and through offices like Services TNO in Yellowknife,” said Minister Miltenberger.  “This is another way to obtain service-related information.  Residents don’t need to know which department or office offers a specific service.  Just go online and search for it. For businesses, when every second counts, being able to quickly find information or application forms or people is important. The service directory is one of the ways we’re reducing red tape and making it easier for businesses to find the information they need. ”

The service directory is one of the first activities under the GNWT’s Service Innovation Strategy, which will improve GNWT program and service delivery by taking advantage of improvements in technology and a more coordinated approach.  Providing easy-to-find information about government services was the first priority, and the information in the service directory will be available in French in the near future.  Other activities under the strategy include putting more GNWT services online and improving the design of the GNWT website.

The Service Innovation Strategy supports effective and efficient government, one of the goals of the 17th Legislative Assembly.

For more information, please contact:

Brenda Norris
Media Liaison
Government of the Northwest Territories
(867) 669-2302