Sécurité publique - Public Safety

Public Safety

Floods

The Government of the Northwest Territories (GNWT) through the Emergency Management Organization (EMO) continues to monitor conditions across the NWT and conduct preparedness activities as part of the annual river break up and flood risk period.

Flood risk continues to exist in many communities across the territory. This page will be updated with new information as it becomes available. 

NWT Flood Response Update

Past updates

Evacuation Orders in Effect 

There are no evacuation orders in effect.

Program and Service Updates

Last update: May 20, 14:30pm

Hay River

Health Services

  • The Hay River Regional Health Centre will continue to operate on EMERGENCY SERVICES until further notice.
    • The front doors of the Health Centre will remain locked
    • For urgent care, proceed to the Emergency Department or call (867) 874-8050
    • The Hay River Health Centre is not supplying COVID-19 Rapid Antigen Tests (RAT tests) to the public, if residents are in need of COVID-19 RAT tests they can pick up at Northmart between 11am – 5pm
  • The following Hay River Health and Social Social Services Authority (HRHSSA) support is available at the Reception Centre in Community Hall:
    • Receive distressed, vulnerable sector and displaced evacuees
    • Initial support to ensure well being of evacuees – provide initial care and comfort
    • Help evacuees make sound decisions regarding accommodations as needed
    • Determine if evacuees need to return to Evac Centres in other host communities
  • Mental health counselling is available. Please call the NWT Helpline (1-800-661-0844) for mental health support.

Roads

  • GNWT staff are monitoring all highways in the South Slave region. For highway conditions visit: https://www.dot.gov.nt.ca/Highways/Highway-Conditions
    • Highway from the NWT-Alberta border to Enterprise is open, with one lane traffic at kilometre 56-80.
    • Highway 1 from kilometre 236-238 is open to one-lane traffic. 
    • Highway 2 is now open and resuming regular operations. 
  • GNWT staff are assessing GNWT assets for potential damage due to flooding – including assessing electrical systems in flood damaged buildings with Northland Utilities.
  • The GNWT Driver and Vehicle Services office is open and operating under regular hours – 9 a.m. – 5 p.m. Fees are being waived for anyone who has lost their NWT driver’s licence or NWT General Identification Card in the flood. Identification will be re-issued for those who may not have back-up documentation at this time.
  • The MV Lafferty ferry at the Liard River crossing is open. Travellers can expect delays in service due to changing conditions.

Airport

  • The Merlyn Carter Airport is open. The main runway remains closed. The secondary gravel runway is open for all flights. GNWT staff are on standby at the Airport until the flooding situation improves.

Housing NWT Updates

  • Removal of flood affected finishes and material in housing units continues to mitigate damage.
  • Storage containers have been provided at Whispering Willows for tenants to store belongings

Other updates

  • Schools in Hay River are closed until further notice.
  • Aurora College’s Community Learning Centre in Hay River will remain closed until further notice.
  • ECE has issued all Emergency Allowance benefits for residents of Hay River that were in receipt of Income Assistance during the month of May 2022.  If you have not received this benefit, please call 1-833-926-2110 to speak with a Client Services Officer.
  • The ECE Service Centre in Hay River remains closed; however, a drop box is available outside of the Courthouse Building if any documents must be provided to the office. Program delivery for Hay River is being managed through the Fort Smith ECE Regional Service Centre. Clients may call 1-833-926-2110 to speak with ECE program staff.
  • Camping spaces are available free of charge for displaced residents wishing to camp at North Slave (call 446-4306) or South Slave (call 875-7569) territorial campgrounds. Hay River Territorial Park is not available due to flood damage. Please note that ID will be required to camp at the parks.
  • The Hay River courthouse is closed. All court sittings at the Justice of the Peace Court in Hay River scheduled for May 12, 2022 are cancelled and rescheduled to June 9, 2022. All court sittings at the Territorial Court in Hay River scheduled for May 16, 17 and 20, 2022 are cancelled and rescheduled to June 27, 2022.
    • Individuals under process compelling their attendance will be re-summonsed to these dates once court registry operations resume in Hay River.
    • All inquiries can be directed to the Yellowknife Territorial Court Registry by phone at 1‑867‑767‑9289 (Territorial Court) or toll free 1‑866‑822‑5864, or by email at territorialcourt@gov.nt.ca
  • The Hay River Probation Office is now staffed and walk-in clients are receiving services. However, reporting over the phone is still recommended at this time, by calling 1-867-767-9264 or toll free 1-877-973-1747.
  • Due to the evacuation order in Hay River, inmates at the South Mackenzie Correctional Centre have been transferred to the Fort Smith Correctional Complex.
  • The Department of Infrastructure’s South Slave Regional Office is currently closed to the public. South Slave Regional Office staff can be contacted at (867) 874-3753.

Kátł’odeeche

  • Chief Sunrise Education Centre is closed until May 30, 2022.
  • Aurora College’s Community Learning Centre in Kátł’odeeche First Nation will remain closed until further notice.
  • Kátł’odeeche First Nation Income Assistance (IA) recipients who received IA during the month of May 2022, will be issued the Emergency Allowance benefits by Education, Culture and Employment (ECE). The Emergency Allowance will be $500 for single applicants and $1,000 for families. If you are set up for direct deposit, you should receive your payment shortly. If you do not have direct deposit, please call 1-833-926-2110 to speak with a Client Services Officer to let them know where you are so ECE can make alternative arrangements.
  • GNWT staff are assessing GNWT assets for potential damage due to flooding.
  • Camping spaces are available free of charge for displaced residents wishing to camp at North Slave (call 446-4306) or South Slave (call 875-7569) territorial campgrounds. Hay River Territorial Park is not available due to flood damage. Please note that ID will be required to camp at the parks.
  • Fees are being waived for anyone who has lost their NWT driver’s licence or NWT General Identification Card in the flood. Identification will be re-issued for those who may not have back-up documentation at this time.
  • Repairs are underway to the Kátł’odeeche access road.

Fort Liard

  • All Territorial Court sittings scheduled in Fort Liard on May 18 and 19, 2022 are cancelled and rescheduled to July 6, 2022.
  • The Probation office in Fort Liard has reopened, and reporting can be done in-person.

HRHSSA Virtual Services

Hay River Health and Social Services Authority (HRHSSA) are offering virtual services this week.

  • Medical Clinic
    • All existing Medical Clinic appointments this week are now virtual. 
    • Virtual prescription refills are available.
    • Please call (867) 874-8100 Monday through Friday between 9:00am – 4:00pm if you have any questions.
  • Diagnostic Imaging
    • All non-emergent x-ray and ultrasound appointments have been cancelled and will be rescheduled as soon as the Hay River Regional Health Centre returns to normal services.
  • Laboratory
    • Previously booked lab appointments are being accepted through the Emergency Department entrance at the Hay River Regional Health Centre.
    • Please call (867) 874-8000 Monday through Friday between 9:00am – 4:00pm if you have any questions.
    • If you are in Yellowknife or Fort Smith, your bloodwork can be completed at your local health centre. Please call ahead of time:
      • Yellowknife: (867) 669-4373
      • Fort Smith: (867) 872-6236

Information for Evacuees in Yellowknife

Accommodations

  • Demand for overnight sheltering at the Yellowknife Evacuation Centre has decreased, with all individuals who were receiving this assistance planning to return home by Saturday, May 21st. The last night for overnight sleeping at the evacuation centre will be Friday, May 20th
  • The Evacuation Centre site, which is now located at the Ed Jeske arena surface at the Yellowknife Multiplex, will remain open through the May long weekend to provide food, donations, and information. Individuals who need information on financial supports related to disaster assistance can call MACA Pathfinders at 867-767-9162, ext. 21036
  • The NTHSSA would like to thank the City of Yellowknife and all the residents who pitched in to assist in welcoming Hay River evacuees in their time of need.
  • Red Cross support staff at the Yellowknife evacuation centre were demobilized between May 17 and 18. The NTHSSA wishes to thank the Red Cross for their support in operating the centre.
  • Camping spaces are available free of charge for displaced residents wishing to camp at North Slave (call 446-4306) or South Slave (call 875-7569) territorial campgrounds. Hay River Territorial Park is not available due to flood damage. Please note that ID will be required to camp at the parks.

Physician Services in Yellowknife for Evacuees

  • Individuals who have evacuated and are currently in Yellowknife can access doctors’ appointments by contacting the Frame Lake Community Health Clinic at 867-767-9125 and identifying themselves as an evacuee who is currently in Yellowknife. Dr. Curtis, from Hay River, is in Yellowknife to provide services specifically to evacuees who are in the community.
  • Please let clinic staff know the reason you are requesting care. Some things such as refills for prescriptions may booked as phone appointments, rather than in person, and prescriptions will be sent to a local pharmacy for filling. This will help to maximize appointments for individuals who need to see a physician.
  • At this time these services are scheduled to be available weekdays from 8 a.m. until 4:30p.m., until Friday, May 20th, updates will be provided if this changes.
  • Evacuees who are in Yellowknife can also access services at any NTHSSA care sites.

Donations and helping out

Donation overrun can be problematic. Here are the ways we’re recommending you donate and help out.

Flood Recovery and Disaster Assistance

If you were evacuated from your home, learn more about next steps and Disaster Assistance.

Learn more >> 

 

Last modified: 
May 20, 2022