YELLOWKNIFE (May 14, 2015) – The men and women who will staff many of the NWT’s visitor information centres met last week in Inuvik to participate in interactive training.  The two-day skills development workshop included discussions and training on customer service, centre operations and the creation of ongoing interpretive programs for visitors.

“These important individuals are the NWT’s face to the world,” says Minister of Industry, Tourism and Investment (ITI) David Ramsay. “Staff at our visitor centres are often the first point of contact for tourists travelling to the Northwest Territories.  It is their actions and the facilities they operate that give character to the warmth of our northern welcome. The first impressions they provide set the stage for a positive and memorable travel experience in the NWT.”

About 15 participants took part in the workshop, including staff from Fort Simpson, Jean Marie River, Yellowknife, Tsiigehtchic, Inuvik and Fort McPherson, as well as staff from Dawson City, Yukon.

The training was sponsored by the Department of Industry, Tourism and Investment with support from the Canadian Northern Economic Development Agency (CanNor). Tourism training and readiness opportunities that let staff learn from best practices and their counterparts across the territory are an essential pillar in developing a vibrant tourism environment and ensure continued positive growth in the NWT’s front-line tourism product.

Investments in the tourism sector reflect the 17th Assembly’s goal to promote a diversified economy that will provide all communities with opportunities and choices.

Media inquiries:

Drew Williams
Manager, Public Affairs and Communications
Industry, Tourism and Investment
Government of the Northwest Territories
Tel: (867) 920-8696
Email: drew_williams@gov.nt.ca