Regional MGR CFS Sahtu

Job Summary

Location: Norman Wells
Department: Northwest Territories Health and Social Services Authority
Job ID: 27755
Salary: $127,238 - $152,003
Employment Type: Full-Time, Regular
Closing Date: May 8, 2026

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Regional Manager, Child and Family Services (Manager) holds an appointment as a Child Protection Worker under the NWT Child and Family Services Act.

Located in Norman Wells, the Manager reports directly to the Territorial Director, Child, Family and Community Wellness (TD-CFCW), to ensure that client and family needs are being supported and addressed within their regional catchment area; and to identify and address program challenges and opportunities for improvement, establish program objectives for the region, and to report on and contribute to the evaluation of the effectiveness and efficiency of the program delivery in the region. This position also contributes to the development of the program area across the territory through their participation on cross-territory initiatives and projects.

The Manager is responsible for the overall daily management of Sahtu Region ¿ Child and Family Services, an annual operating budget of $2.8M and a staffing group of 10+ direct and indirect reports including, Regional Supervisor, Child and Family Services; Family and Community Social Work; and Administrative Assistant positions. The Manager provides support and operational direction to a multi-disciplinary work force and through recruitment and retention efforts ensures adequate staffing for the provision of safe, professionally competent, and culturally-appropriate, and consistent services to clients in the Sahtu communities. The Manager is accountable for critical decisions affecting various aspects of people's lives from birth to death; and is responsible and accountable for ensuring the wide range of services provided by Family and Community Social Workers meets the needs of client groups and the public in accordance with the appropriate legislation, regulations, standards, and policies. As well, this position is responsible for recruiting and hiring and managing a skilled workforce.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of theories, principles, and practices of professional social work with particular emphasis on assessment techniques, family systems, separation, loss and grieving, the impact of colonization particularly surrounding the residential school legacy, child and youth development and how these affect the placement and the dynamics of child protection.
  • Knowledge of, and adheres to, the Social Worker Professional Code of Ethics.
  • Knowledge of the NWT Child and Family Services Act; Adoptions Act and Aboriginal Custom Adoption Recognition Act.
  • Knowledge in the theory and a strong commitment to the practice of Structured Decision Making as a case management tool in child protection work.
  • Skills relating to program management, including budget development, preparation, and control.
  • Knowledge of how to design and facilitate a change process. The ability to build and work with groups and teams, planning and implementing change; skilled in group dynamics and conflict resolution.
  • Knowledge and ability to use a variety of intervention and prevention methods, and determine which method is most appropriate at any given time.

Typically, the above qualifications would be attained by:
A Bachelor's degree in social work, and a minimum of five (5) years direct experience as a child and family services social worker, combined with a minimum of two (2) years of direct experience supervising child and family services programs.
Completion of a Master in Social Work and/or a Management Program would be an asset.

ADDITIONAL REQUIREMENTS
Proof of immunization in keeping with current public health practices is required.
Must have, or be eligible to receive a Statutory Appointment in Child Protection and an Adoption Appointment in order to perform child protection and adoption duties.
Must meet GNWT Professional Registered Social Worker Requirement.

GNWT Inquiries

Inquiries Only:

Sahtu HR Client Service Centre
Department of Finance
Government of the Northwest Territories
2 MCKENZIE DRIVE
BOX 360 
NORMAN WELLS  NT  X0E 0V0
Tel (867) 587-7150
Fax (867) 587-2173
jobssahtu@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Labour Market Supplement

The successful incumbent will receive a $12,000 supplement upon hire and an additional $12,000 supplement after completion of 12 months of continuous employment contingent on remaining employed in an eligible position for a further 12 months.   This is a taxable benefit and will be subject to applicable deductions.  

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID # 27755         

Closing Date: May 7, 2026 - 23:59, Mountain Time

Salary Information

The salary for this position starts at $65.25 per hour (approximately $127,237.50. per annum) plus an annual Northern Allowance of $20,383.00.

Application Assistance

For more information on preparing and submitting your application, please visit: Preparing Your Application