Clerk Receptionist, Child and Family Services
Job Summary
Limited Competition
This job opening is limited to residents living within 25 kilometers of Behchoko.
Department Information
The Tlicho Community Services Agency is a unique organization responsible for the delivery of education, health and social services within the Tlicho region. The Tlicho Community Services Agency's vision 'Strong Like Two People' is a metaphor for the desire by community leadership to build an organization, and create programs and services that recognize the strength and importance of two cultures.
Job Information
The Clerk Receptionist provides front-line administrative, clerical, reception, and translation support for Child and Family Services within the Tlicho Community Services Agency. Based in Behchoko and reporting to the Regional Supervisor of Child and Family Services, the position supports staff by managing office operations, responding to client inquiries, coordinating information and documentation, and providing Tlicho-English interpretation and translation services. The role is essential in ensuring clients can access services effectively and that social services staff can focus on delivering programs and supports to children, families, and community members.
Working in a culturally diverse and often high-pressure environment, the incumbent must balance multiple competing priorities while providing professional, respectful, and compassionate service. The position regularly interacts with clients who may be experiencing crisis, trauma, language barriers, or emotional distress, requiring strong communication, judgment, patience, and crisis intervention skills. The Clerk Receptionist contributes to the Agency's "Strong Like Two People" vision by supporting service delivery that respects and integrates both Tlicho and non-Tlicho knowledge, values, and traditions.
Key Responsibilities
- Provide receptionist services and clerical support to ensure efficiency and effectiveness within the Child and Family Services (CFS) office.
- Perform clerical duties to maintain CFS administration.
- Financial processing and other related duties as required.
Key Qualifications
- The completion of High School (Diploma) and one (1) year of related experience.
- Must have valid Class 5 driver's license.
Equivalencies
- An equivalent combination of relevant education and experience amounting to two (2) years.
- Relevant education or experience my include:
- Office Administration
- Business Administration
- Human Services
- Social Work
The GNWT offers a competitive salary, an annual northern living allowance, a generous defined benefit pension plan, and health/dental benefits in addition to relocation assistance, if applicable. For more information about living and working in the Northwest Territories. please visit our benefits page or NWT Tourism.
GNWT Inquiries
Inquiries Only:
Tlicho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
NISHI KHON BUILDING, 2nd FLOOR
BOX 419
BEHCHOKO NT X0E 0Y0
Tel (867) 392-3053
Fax (867) 392-6861
jobstlicho@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
More Information
Term Position
This job opening is for a 1 Year Term.
Indigenous Employment Policy
Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.
Criminal Records Check
Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalencies
Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.
Transfer Assignments
Transfer Assignments may be considered.
Job Opening Information
Job Opening ID # 28560
Closing Date: November 19, 2026 - 23:59, Mountain Time
Salary Information
The salary range for this position is from $35.23 per hour to $42.07 per hour (approximately $68,699 - $82,037.) plus an annual Northern Allowance of $5,536.
Application Assistance
For more information on preparing and submitting your application, please visit: Preparing Your Application