The Government of the Northwest Territories (GNWT)  will upgrade the NWT eServices Portal in March 2026 to improve security and user experience.

As part of this  upgrade, Two-Factor Authentication (2FA) and a new email-based login system will be introduced, replacing the current NTKey and Interac Sign-In Partner login methods.

To ensure uninterrupted access to online services, residents are asked to confirm that the email address linked to their eServices account is correct and accessible, before March 12, 2026. Following the upgrade on  March 17, this email address will be used to sign in.

If the email address listed on an account is already correct and accessible, no action is required.

More information about the upgrade and step-by-step instructions to update an email address are available here.

The NWT eServices Portal provides access to key GNWT services, including driver and motor vehicle services, fishing licences, and some health-related services.

For media requests, please contact:
Beau Stobbs
Senior Communications Officer
Department of Finance
Government of the Northwest Territories
beau_stobbs@gov.nt.ca
867-767-9168 Ext. 15016