Yellowknife Driver and Motor Vehicle office to Accept Walk-ins

Public Service Announcement

Yellowknife — July 9, 2021

With the easing of indoor gathering restrictions by the Chief Public Health Officer (CPHO), the Yellowknife Driver and Motor Vehicle (DMV) office will be able to accept walk-ins between 12:00 PM and 4:00 PM on Mondays, Tuesdays, and Thursdays, beginning July 12, 2021.

In response to recent client surveys that indicated that most clients prefer to make appointments in advance, the DMV will also continue to offer advance appointments.

Of the 1,150 clients who responded to the survey at the Yellowknife DMV office in the months of March, April, and May of 2021, roughly 30 per cent of respondents preferred walk-in appointments, while 70 per cent wished to continue booking advance appointments as their preferred method to access DMV services. We will continue to survey DMV clients and improve services as the Emerging Wisely restrictions change.

As per CPHO orders, face masks are encouraged but are not mandatory at the DMV. Physical distancing requirements remain in effect. Staff will wear masks when they feel it is necessary as per CPHO recommendations, which will be at the decision of the employee and their comfort level.

Clients who wish to book their appointments in advance can do so by emailing dmv@gov.nt.ca or by calling (867)767-9087 with the following information:

  • First and last name
  • Service you require (driver’s licence or vehicle registration)
  • Indicate whether you are a new client or you have previously obtained services at an issuing office

Hours of operation beginning July 12, 2021:

Monday
8:30 AM – 12:00 PM: By Appointment Only
12:00 PM – 4:00 PM: Walk-in Only

Tuesday
8:30 AM - 12:00 PM: By Appointment Only
12:00 PM - 4:00 PM: Walk-in Only

Wednesday
9:30 AM - 4:00 PM: By Appointment Only

Thursday
8:30 AM - 12:00 PM: By Appointment Only
12:00 PM - 4:00 PM: Walk-in Only

Friday
8:30 AM - 4:00 PM: By Appointment Only

The public is encouraged to take advantage of online services. The following services are available to clients online at www.idmv.inf.gov.nt.ca:

  • Vehicle registration renewals/registration reprints/registration cancellations
  • Renewals and replacements of driver’s licences/general identification cards
  • Driver abstracts

 

For media requests, please contact:

INF Communications
Department of Infrastructure, Government of Northwest Territories
INF_Communications@gov.nt.ca
867-767-9082 (extension 31037)