The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

The Chief Operating Officer (COO), in collaboration with the NTHSSA Executive Leadership Team, champions the transformation agenda of the Government of the Northwest Territories (GNWT), including the goals of ensuring optimal effectiveness and efficiency through shared services and reduced duplication, integrated program planning, design and evaluation, improved quality of service, and accountability for performance outcomes. As a member of the NTHSSA Executive Leadership Team, this position contributes to planning, implementing, monitoring, and evaluating the overall HSS strategy for the NTHSSA, with a particular focus on relationship building and collaboration with local indigenous leaders. 

Located in Fort Simpson, the COO reports directly to the Chief Executive Officer- NTHSSA and works collaboratively with other members of the NTHSSA Executive Leadership Team as required to implement an interdisciplinary culturally sensitive and patient centered approach to care and ensure that territorial policies, standards and service quality levels are implemented and achieved within their operating region.

Additionally,  you'll be working closely and collaboratively with the NTHSSA Senior Management team to provide leadership and expertise in the oversight of the strategic and day to day operations in the Dehcho Region to ensure services are provided in a manner consistent with the departmental cultural expectations of safety, quality, inquiry, and patient/client based.

The Chief Operating Officer (COO) is accountable to the NTHSSA Chief Executive Officer (CEO) for providing strategic direction and leadership in the execution of health and social services delivery in the Dehcho Region. The COO is responsible and accountable for:

• Leadership
• Strategic Development and Implementation of Change
• Relationships and Partnerships
• Team Leadership and Staff Engagement
• Quality Safety and Patient Care
• Financial Accountability 

Critical Knowledge Skills and Abilities

• The COO will have a proven ability to lead and manage at a senior level in an inter-disciplinary, changing, and diverse environment, including an ability to lead and manage off-site operations. 
• Exceptional written and oral communication skills, including the ability to deal with a wide array of people in a non-judgmental, age, gender, sexuality, and culturally sensitive manner and the ability to build strong partnerships and strategic alliances based on mutual trust and respect
• Proven ability to lead organizational change and possess a strong vision driven by continuous quality improvement and results and be a skilled communicator who recognizes the political and traditional significance of Indigenous governance. The COO must be sensitive and responsive to the differing political elements of each community
• Posess financial, human resource, and facility management skills as well as excellent critical thinking and decision-making skills.

Typically, the above qualifications would be attained by:

A Master's Degree in a health, public of business administration, or social sciences (equivalent at the Masters Level will be considered) with a minimum of 7 years senior level management experience.

OR

An undergraduate degree in a related field (nursing, social work, health administration, public administration, business administration, or equivalent), with a minimum of 10 years senior level management experience.

ADDITIONAL REQUIREMENTS

The following qualifications/experiences are considered assets:

• Certified Health Executive
• Certified in LEADS in a Caring Environment Framework (LEADS);
• Certified Human Resources Professional.
• Certified in the Service Improvement Planning and Implementation (SIPI) Methodology.
• Certified in a Project Management Methodology (PMI or PRINCE2 Practitioner);
• Certified in Prosci Change Management Process (Prosci ADKAR Model);
• Professional designation and experience in one of the health & social services professions;
• Advanced knowledge of accounting and/or finance

Inquiries Only:

Dehcho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
2nd Floor, Chief Baptiste Cazon Building
9802 98 Avenue
BOX 290
FORT SIMPSON, NT X0E 0N0
Tel (867) 288-0348
Fax (867) 695-3100
jobsdehcho@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.