Marine Transportation Services (MTS) is informing the public of changes to the operations schedule that will impact all communities north of Norman Wells. 

All cargo destined for communities north of Norman Wells must now be directed to the Tuktoyaktuk Terminal instead of Hay River.  This includes the communities of Fort Good Hope, Aklavik, Kugluktuk, Sachs Harbour, Paulatuk and Ulukhaktok.

Marine Transportation Services (MTS) has set its cargo acceptance dates and cargo rates for customers ahead of the 2024 sailing season.

Cargo acceptance dates are the final dates MTS will accept cargo for delivery to the communities it serves in the Northwest Territories and Nunavut. Cargo rates are what MTS charges customers to ship cargo to the communities.

Marine Transportation Services (MTS) has completed its 2023 resupply season with deliveries of essential cargo and fuel to 11 Northern communities.

This was MTS’s seventh sailing season since the Government of the Northwest Territories (GNWT) purchased marine assets from a previous operator in 2016 and formed MTS as a division under the Department of Infrastructure. This annual scheduled service provides cost-effective resupply to residents and businesses in communities on Great Slave Lake, Mackenzie River corridor and the Arctic Coast.

The Government of the Northwest Territories (GNWT) has completed work for the 2023 season to dredge an emergency navigable channel in the Hay River Harbour, a critical link in the territory’s transportation network.

The deadline to submit final Disaster Assistance claims for those affected by the 2022 flood in Hay River has been extended to December 31, 2024.

It is critical that those who have been approved for disaster assistance resulting from the 2022 flood have their documentation in by the deadline so that their request can be processed. Pathfinders are available to assist you with your documentation or to answer any questions you may have.

The Marine Transportation Services (MTS) sailing schedule and transportation plans for the 2023 sailing season are being adjusted due to very low water levels on the Mackenzie River.

Low water levels, particularly near the ramparts south of Fort Good Hope, could make certain sections of the Mackenzie River impassable for MTS tugs and barges sailing out of its main terminal in Hay River.

The deadline to request a Disaster Assistance Advance for those affected by the 2022 flood in Hay River has been extended to July 31, 2023. It is critical that those who intend to apply for a Disaster Assistance Advance have their documentation in by that deadline so that their request can be processed. Pathfinders are available to assist with documentation and to answer questions.

Marine Transportation Services’ (MTS) 2023 resupply season has started with the MV Vic Ingraham leaving Hay River on June 27, 2023, towing six barges with petroleum products and cargo.

This is the first of six sailings planned from the Hay River terminal this season, which will be MTS’ seventh sailing season.

During the 2023 marine resupply season, MTS will deliver fuel and cargo to 10 NWT communities and one Nunavut community. These communities include:

Communities remain lead on response activities. Territorial and Regional Emergency Management Organizations are fully activated and providing resources for planning, coordination, and support to community emergency management operations.

Evacuation Order Hay River – Residents Must Evacuate

An Evacuation Order has been issued notifying residents that due to a wildfire near the community, all residents of Hay River must evacuate IMMEDIATELY.

All residents are asked to please avoid the area until further notice. 

Registration is taking place both at the Hay River Community Centre and the Yellowknife Multiplex. Those requiring assistance leaving Hay River should register at the Hay River Community Centre.